Aparthotel

Westlake Pearl Aparthotel & Spa - By Pegasy Group

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Photo gallery for Westlake Pearl Aparthotel & Spa - By Pegasy Group

A terrace with bar seating overlooking a cityscape and a body of water at dusk.
A modern wellness center with a reception area, a massage chair, a table with a vase and a teapot, and a neon sign.
A compact kitchen with wooden cabinetry, a built-in oven, and a black refrigerator. A dining table with a vase of flowers and a magazine is in the foreground.
A modern bedroom with a large bed, a wooden wardrobe, and a view of a cityscape through large windows.
An outdoor café with a bar, tables, and chairs, featuring a city skyline view.

Reviews

8.4 out of 10
Very good

Highlights

  • Rooftop terrace
    A rare find - enjoy stunning views from the rooftop terrace.
  • Discover nearby landmarks
    Close to West Lake

Popular amenities

  • Rooftop terrace
  • Wheelchair-accessible spa
  • Bar and lounge
  • Restaurant
  • Room service
  • Barbecue

Explore the area

View map
17 Ngo 52 To Ngoc Van, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Syrena Shopping Center
    ‪8 min walk‬
  • Place, Ho Tay Water Park
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Choose your unit

View all photos for Deluxe Studio, 1 King Bed, Balcony

A compact hotel room with a kitchenette, a bed, a sofa, and a small dining area.

Deluxe Studio, 1 King Bed, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Balcony, Garden Area

A compact living space with a sofa, a small round table, a kitchenette, and a dining area.

Deluxe Double Room, 1 King Bed, Balcony, Garden Area

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 King Bed, Balcony

A modern hotel room with a wooden floor, a dining area with a table and chairs, a TV, and a large window with curtains.

Classic Double Room, 1 King Bed, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, Lake View

A hotel room with a view of a city skyline and a river.

Superior Double Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed, Balcony, Garden View

A modern hotel room with a bed, a TV displaying 'NETFLIX', a dining area with a table and chairs, and a view of greenery through the window.

Double Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, Balcony, Lake View

A modern hotel room with a bed, a TV displaying 'NETFLIX', a dining area with a table and chairs, and a view of greenery through the window.

Executive Double Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Kitchen

A compact kitchen with wooden cabinetry, a built-in oven, and a black refrigerator. A dining table with a vase of flowers and a magazine is in the foreground.

Romantic Double Room, 1 King Bed, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room, 1 King Bed, Kitchen, Corner

A compact living space with a sofa, a small round table, a coffee table, a dining area with a table and chairs, a kitchen with a washing machine, and a microwave.

Business Double Room, 1 King Bed, Kitchen, Corner

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Balcony, Courtyard View

A modern living room with a wooden coffee table, a sofa, a dining table with chairs, a kitchen area, and a wall-mounted TV displaying the Netflix logo.

Family Apartment, Balcony, Courtyard View

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Apartment, Balcony, City View

A modern hotel room with a living area, a dining table with four chairs, a kitchen with wooden cabinets, and a TV mounted on the wall displaying the Netflix logo.

Luxury Apartment, Balcony, City View

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 1 King Bed, Balcony, Lake View

A modern hotel room with a sofa, a dining table with plates and glasses, a lamp, and a bed with a view of the city.

Deluxe Apartment, 1 King Bed, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Room
Cozy balcony/ Street view/ Old Quarter central/ Sunny Homestay
Hàng Bồ
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
9.0 out of 10, Wonderful, 2 reviews
The price is AU$57
includes taxes & fees
6 Jan - 7 Jan 2027
Cozy balcony/ Street view/ Old Quarter central/ Sunny Homestay

Frequently asked questions

Is Westlake Pearl Aparthotel & Spa - By Pegasy Group pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

Check-in start time: 3:00 PM; check-in end time: midnight. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

Checkout is at 11:00 AM. Late check-out is available for a 50% fee (subject to availability).

Where is Westlake Pearl Aparthotel & Spa - By Pegasy Group located?

Situated near the airport, this luxury aparthotel is within a 10-minute walk of West Lake and Syrena Shopping Center. Ho Tay Water Park and Trinh Cong Son Walking Street are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Westlake Pearl Aparthotel & Spa - By Pegasy Group Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 35 out of 56 reviews
Rating 8 - Good. 7 out of 56 reviews
Rating 6 - Okay. 5 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

8.2/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Check-in

8.8/10

Communication

9.2/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place!
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
clean spacious room, with kitchen and washing machine. great view
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

wonderful hotel

I had a wonderful stay at the hotel. Location was central, room was clean and modern
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place to stay in Hanoi away from the caos of the old town but still an easy grab ride away. I loved all the food options nearby this property. The staff are amazing and super helpful. Honestly they are all great. I would stay here away without a doubt.
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice little stay away

Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great stay at this apartment. Will book and come back next week. Kudos to the team
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

will come again :)

very good location, great neighbourhood, great service
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I must say "wow". I liked the place very much. I will stay here for the next time visiting Hanoi due to its convenient location and great facilities
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is alright. Staff are lovely, the rooms are quite well equipped, But the photos are a bit exaggerated. As long as you can take that into consideration you won’t be disappointed. The only unobscured Lakeview is from the rooftop. Breakfast was good. Staff were very helpful, attentive and friendly. Overall, I would stay here again
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

5 stars service

Nice apartment . I had an amazing experience service provided by the team, especially Hannah & Hailey
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Good scenery. Clear and tidy, Good service attitude
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel - apartment on the first night in Hanoi. I loved my time here. We shared so much fun and laugh because they helped me organise all the things, my tours for the anniversary. I highly recommend. Their service was far beyond my expectation
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a great apartment in this area. I have been to this area of the lake many times but this is the first time I felt like home away from home. Their customer service is very touching and professional. Keep it up mates
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Communication
Disliked: Room comfort
Coffee was weak and there is some noice from outside( dog barked)
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort
Insects. There were so many, spiders have set themselves up around the rooms. We told the front desk, nothing happened.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Just bad service not a 4 stars hotel as such. No security no service bad location
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Communication
I needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Communication
Summarizing Westlake Pearl Aparthotel & Spa - By Pegasy Group in three words, it’s EXCELLENT staff! I booked this hotel off the recommendation from Expedia thinking of course that this was a five star hotel, and upon arrival that was not the case. I was a little disappointed with the accommodation because I had saved the five star experience for the end of my month long work trip, regardless the staff went out of their world showed that my stay was very well accommodated. Very special THANK YOU to Hayley, Tom and the entire team for the amazing stay. If you want an authentic experience is an absolutely beautiful part of Hanoi choose this hotel and the Westlake location. Look forward to staying here again!
Stayed 6 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort
It smell
Stayed 1 night in Apr 2025