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Aparthotel

The West End Flats

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Photo gallery for The West End Flats

Front of property
Exterior
Room
Bathroom
Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$125
includes taxes & fees
19 May - 20 May

Explore the area

View map
515 8th St SW, Roanoke, VA, 24016
  • Place, Jefferson Center
    ‪6 min walk‬
  • Place, Virginia Museum of Transportation
    ‪11 min walk‬
  • Place, Center in the Square
    ‪19 min walk‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪14 min drive‬

Choose your unit

View all photos for Standard Apartment

Room

Standard Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

Living area

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Apartment

Living area

Premium Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Washing machine
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About this property

The West End Flats

Along with a bar/lounge, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, gas grills and a vending machine are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
The West End Flats offers 24 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature memory foam mattresses. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Roanoke aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 65-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-lead area is available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 103317586
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is The West End Flats pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The West End Flats?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at The West End Flats on 19 May 2026 start from AU$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The West End Flats?

Self-parking is free at this property.

What time is check-in at The West End Flats?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at The West End Flats?

Checkout is at 11:00 AM. Late checkout is available for USD 30 (subject to availability).

Where is The West End Flats located?

Located in West End, this luxury aparthotel is within a 10-minute walk of Shaftman Performance Hall and Jefferson Center. Virginia Museum of Transportation and The River Rock are also within 15 minutes. Roanoke Station is 18 minutes by foot.

The West End Flats Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 89 out of 119 reviews
Rating 8 - Good. 21 out of 119 reviews
Rating 6 - Okay. 4 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 3 out of 119 reviews

9.4/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Check-in

9.6/10

Communication

9.2/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, quiet, roomy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, communication
Unbelievable room, location, and great communication. Will easily here, again .
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, communication
Nice place conveniently located close to things! Parking was easy. The only thing I didn’t like is that they didn’t have white towels.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, communication
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Room was exactly as described. Great location - fit my needs as needed
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Savanna

We didn't see any staff and the room was still a bit dirty, but finding the room was straightforward and they provided all the necessary information.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
Perfect stay in a friendly neighborhood. Great that AFOG Brewery is on sight. It has a great outdoor seating area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, room comfort, communication
Very nice and was very clean. !
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities, communication
At first wasn’t sure when we arrived but we’re so surprised at how great the apt was and how easy it was to use their system. And a great brewery on site. Would definitely stay again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fredrick

Liked: Cleanliness, room comfort, communication
Was in town for a wedding and stayed three nights at the West End Flats. Had a great stay. It was me, my wife, our baby and dog. Reasonably priced and great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, room comfort, communication
Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, amenities, communication
Clean room & spacious layout
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, amenities, communication
Clean. Spacious. Great stay! Brewery in same building!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, communication
Easy check in and check out. Great security. Huge tvs. Very clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
Excellent venue. Easy parking in a friendly neighborhood; walking distance to downtown; AFOG brewery on-site. Clean and comfortable room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the attached brewery! Clean and comfortable!
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Joseph

Disliked: Communication
Booked for a single night while on a business trip to Roanoke. Spent less than 2 hours in the room listening to the neighbors party and have
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sasha

Liked: Cleanliness, property conditions & facilities, communication
Very nice stay for an affordable price. The host is very thoughtful and goes above and beyond for stay!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort, communication

Comfortable Stey

Very comfortable and well furnished apartment that served our trip needs extremely well.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean and spacious
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rashod

Liked: Cleanliness, room comfort, communication
Great place. I love the small apartment feel. Kitchen was awesome.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
I thought the unit was nice however there were some cleanliness issues, staining/what looked like mold on the shower curtain, and the towels were really flimsy and kinda cheap. I feel like with a few updates it could be even nicer but it was a fine place for a few days. Definitely a good location and was quiet.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, room comfort, communication
All was clean and nice.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, room comfort, communication
Very responsive
Stayed 1 night in Sep 2025