Located in Mount Wellington, a neighbourhood in Auckland, Urban Rest Sylvia Park is in a shopping district. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Princes Wharf. Looking to enjoy an event or a game? See what's going on at Go Media Stadium or Spark Arena.
Waipuna Hotel and Conference Centre - 15 min walk
Frequently asked questions
Is Urban Rest Sylvia Park pet-friendly?
Yes, this property allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of NZD 230 per pet, per stay. Service animals are exempt from fees.
How much is parking at Urban Rest Sylvia Park?
This property doesn't offer parking.
What time is check-in at Urban Rest Sylvia Park?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Urban Rest Sylvia Park?
Checkout is at 10:00 AM.
Where is Urban Rest Sylvia Park located?
Located in Mount Wellington, this apartment building is steps from Sylvia Park Shopping Center and within 3 mi (5 km) of Go Media Stadium and Ellerslie Racecourse. Ellerslie Events Centre and Barfoot & Thompson Stadium are also within 6 miles (10 km). Auckland Sylvia Park Station is 6 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Urban Rest Sylvia Park Reviews
Reviews
9.0
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Property was well appointed, clean, neat and modern. The included welcome chocolate and cooking basics were fantastic. House keeping presented the place beautifully.
Stayed 19 nights in May 2025
Verified review
10/10 Excellent
Manju
17 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent property and extremely responsive online service. Would recommend to business travelers and for those who travel on leisure. Would always come back.
Stayed 4 nights in Jan 2025
Verified review
10/10 Excellent
Phil
3 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
I couldn’t fault it at all. Just perfect.
Stayed 3 nights in Dec 2024
Verified review
10/10 Excellent
Selina
21 Oct 2024
Liked: Cleanliness, property conditions & facilities, communication
The room was very spacious and well facilitated. Handy to Sylvia Park. Felt very secure.
Stayed 5 nights in Oct 2024
Verified review
8/10 Good
zubina
28 Jan 2025
Liked: Amenities, property conditions & facilities, communication
Excellent property, I was with my kids. All pin-pad, easy and safe . Great location and amenities. Generally clean although I think the shower could be a bit cleaner. And i couldn't use the oven.
Stayed 9 nights in Jan 2025
Verified review
10/10 Excellent
Idy
17 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern, had washer and dryer in apartment unit.
Stayed 5 nights in Jan 2025
Verified review
10/10 Excellent
Niranjan
22 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It is secure,quiet and all the ameneties are a walking distance. The Apartments are extremely clean.The one aspects that surprised me was
1. I had been charged for the apartment three weeks before my visit.
The suite is very nice, with free onsite parking and convenient access to a large shopping centre directly across the road, making supermarkets and restaurants easily accessible.
There were two downsides for me. First, the suite does not have a table or chair, so I had to sit at the kitchen benchtop to work on my laptop, which wasn’t very comfortable. It would be a simple improvement to provide a small table and chair so guests can sit properly, whether for work or meals.
Second, there is a barbecue area on the rooftop, and there was occasionally some smoke at night when the windows were open.
Stayed 2 nights in Mar 2026
Verified review
10/10 Excellent
Kenneth
15 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Perfect. No drama. No bad surprises.
Stayed 14 nights in Nov 2024
Verified review
4/10 Poor
Craig
25 Sept 2025
Disliked: Communication
Poor planning and communication
We were put into a room that wasn’t made up. No clean towels, beds slept in by someone else, and dirty dishes. We got moved to another room which was also not cleaned. They expected us to stay. Finally after 3 hours on the phone between the two of us, we were able to get into a clean apartment.
Stayed 4 nights in Sep 2025
Verified review
4/10 Poor
Mark
18 June 2025
Liked: Cleanliness
Disliked: Communication
There was a major power outage and I arrived late at night to a dark cold apartment that I couldn’t access. Urban rest had failed to inform me that the power was still out and as a result I turned up at work the next day crumpled and hungry . The info regarding how to get in once the power was on was slightly incomplete as well. Worth noting, that despite this will be staying again
The location is so good. it's so close to the shopping mall and convenient. Amenities are well equipped. The room looked so clean, but me and my baby got dust mites bites. I complained about it after stay, but there was no any compensation.
You should sanitize matress.
Communication was bad. I tried to live chat so many times to ask about parking, but no one answered and disconnected. I called them few times and finally they answered. They said there are no parking in this accomodation. They actually have those. I needed to ask a staff working for the residential areas(not for urban rest)
Also the photos are misleading. The upper floors are for residential areas. They are not using for urban rest.