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Aparthotel

Pacific Sands Apartments

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Photo gallery for Pacific Sands Apartments

Living room
Outdoor pool
Exterior
Room
Dining

Reviews

8.2 out of 10
Very good

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Walk to Ken Burgess Orchid House

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Laundry room
  • Air-conditioning
  • Barbecue
  • Garden
The current price is AU$149
includes taxes & fees
21 June - 22 June

Explore the area

View map
3 Kirribilli Avenue, East Mackay, QLD, 4740
  • Place, Town Beach
    ‪13 min walk‬
  • Place, Ken Burgess Orchid House
    ‪15 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪11 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom

Living room

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for King Executive Room with Balcony

Room

King Executive Room with Balcony

  • Lake view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for King Room Studio

Room

King Room Studio

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio

Room

Executive Studio

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

Room

Executive Apartment, 2 Bedrooms

  • 7 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms (Interconnecting)

Room

Apartment, 3 Bedrooms (Interconnecting)

  • River view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Interconnecting)

Room

Apartment, 2 Bedrooms (Interconnecting)

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Pacific Sands Apartments

Guests at this beach aparthotel will appreciate convenient on-site amenities such as barbecue grills and a picnic area. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a Smart TV with digital channels. Additional amenities include a TV, a ceiling fan and a hairdryer. Weekly housekeeping is available.
Pacific Sands Apartments offers 51 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.52 per cent for credit card payments
The front desk is open from Monday to Friday (8:00 AM to 5:00 PM), Saturday to Saturday (9:00 AM to 5:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.52 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 10424813
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Pacific Sands Apartments have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pacific Sands Apartments?

As of 14 June 2026, prices found for a 1-night stay for 2 adults at Pacific Sands Apartments on 21 June 2026 start from AU$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Sands Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Sands Apartments?

Self-parking is free at this property.

What time is check-in at Pacific Sands Apartments?

Check-in start time: 2:00 PM; check-in end time: 5 PM.

What time is check-out at Pacific Sands Apartments?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Pacific Sands Apartments located?

Located in East Mackay, this luxury aparthotel is within 3 mi (5 km) of Harrup Park, Mackay Enertainment and Convention Centre and Bluewater Lagoon. Caneland Central and Mackay Base Hospital are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Pacific Sands Apartments Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 198 out of 467 reviews
Rating 8 - Good. 157 out of 467 reviews
Rating 6 - Okay. 67 out of 467 reviews
Rating 4 - Poor. 26 out of 467 reviews
Rating 2 - Terrible. 19 out of 467 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Check-in

8.4/10

Communication

6.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Jayden

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always an amazing stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay for an overnight stay in Mackay. Great size apartments, easy check in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Staff where amazing
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mathew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay but the experience is let down by terrible WiFi
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall nice stay. Location is excellent out of the main city and close to the beaches. Good base for exploring what the area has to offer.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a good place to stay
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

TONI

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location, staff helpful and friendly
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Brady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay, well maintained, clean, tidy and quiet
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Dallas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Nicely sized and comfortable rooms.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities, communication
Very convenient place to stay as close to airport and to Mackay city centre.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Good location. Generally ok. Was not proved with enough toilet paper etc. had to ask. kitchen was poorly equiped
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Ebelina

Liked: Cleanliness, amenities, communication
Good size & handy having the kitchen and 2 bathrooms. Lovely views. Just needs some maintenance (shelves broken in the showers, front door damaged, etc).
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities, communication
Easy checking in and the staff where very friendly and helpful
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place close to beach with excellent views at night also.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Kieryn

Liked: Cleanliness, amenities, communication
Fantastic place to stay. Close to lord of fun things and the beach.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Tracey

Liked: Communication
Disliked: Cleanliness, amenities
No visible window in room, carpet filthy, king bed is 2 singles pushed together, no milk in fridge, shower head poor. Aircon works well, parking secure.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

James

Disliked: Cleanliness, room comfort
Could do with a lot of maintence. Parking was ok, did have to park on street one night, aircons work well just no direction fins left in them. Bed was awful and pillow non existent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, room comfort, communication

Nice Hotel

Friendly staff, clean rooms. Really nice showers.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

wayne

Liked: Property conditions & facilities, communication
Quiet location
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was spacious snd reasonably priced.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were excellent / nice quite apartment.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Genette

Liked: Cleanliness, amenities, property conditions & facilities, communication
I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kingsly

Liked: Cleanliness, property conditions & facilities
Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean and comfortable.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Scott

Liked: Property conditions & facilities, communication
good
Stayed 3 nights in Sep 2025