Aparthotel

Aparthotel HSM Lago Park

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Photo gallery for Aparthotel HSM Lago Park

A rooftop pool area with lounge chairs, umbrellas, and a thatched roof structure.
A pool area with lounge chairs, umbrellas, and potted plants.
A modern interior with a sofa, chairs, a table, and a built-in shelf unit.
A group of people around a round table with various dishes, drinks, and bread.
A modern living room with a sofa, two wooden chairs, a coffee table, and a large potted plant.

Reviews

8.2 out of 10
Very good

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Beach equipment
    A rare find — beach equipment ready to go for your days by the sea.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Alcúdia Beach

Popular amenities

  • Poolside bar
  • White-sand beach
  • Balcony
  • Kids’ pool
  • Buffet restaurant
  • Free kid’s club

Explore the area

View map
Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪5 min walk‬
  • Place, Platja dels Francesos
    ‪5 min walk‬
  • Place, Alcúdia Beach
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪41 min drive‬

Choose your unit

View all photos for Premium Apartment, 1 Bedroom, Balcony

A modern kitchen with white cabinets, a microwave, and a coffee maker. There is a dining table with breakfast items and a blue sofa in the living area.

Premium Apartment, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Studio, Balcony

A hotel room with a bed, a desk with breakfast, a TV, and a balcony with curtains.

Premium Studio, Balcony

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Sofa Beds

View all photos for Premium Apartment, Balcony (BRUNCH UNLIMITED)

A modern kitchen with white cabinets, a microwave, and a coffee maker. There is a dining table with breakfast items and a blue sofa in the living area.

Premium Apartment, Balcony (BRUNCH UNLIMITED)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Studio, Balcony (BRUNCH UNLIMITED)

A hotel room with a bed, a desk with breakfast, a TV, and a balcony with curtains.

Premium Studio, Balcony (BRUNCH UNLIMITED)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Sofa Beds

Room

  • Sleeps 10

Room

  • Sleeps 10

View all photos for Room

Living area

Room

  • Sleeps 10

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About this property

Aparthotel HSM Lago Park

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a poolside bar, a complimentary children's club and a seasonal outdoor pool. Each apartment provides a TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Aparthotel HSM Lago Park offers 135 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Muro aparthotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a limited basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 1058888
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Aparthotel HSM Lago Park have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

Is Aparthotel HSM Lago Park pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aparthotel HSM Lago Park?

There is free parking nearby.

What time is check-in at Aparthotel HSM Lago Park?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aparthotel HSM Lago Park?

Checkout is at noon.

Does Aparthotel HSM Lago Park provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Aparthotel HSM Lago Park located?

This family-friendly Muro aparthotel is located by the sea, within 1 mi (2 km) of Platja dels Francesos, Playa de Muro and Alcúdia Beach. Lake Esperanza and Cova de Sant Martí are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Aparthotel HSM Lago Park Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 111 out of 350 reviews
Rating 8 - Good. 154 out of 350 reviews
Rating 6 - Okay. 71 out of 350 reviews
Rating 4 - Poor. 7 out of 350 reviews
Rating 2 - Terrible. 7 out of 350 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.6/10

Check-in

8.6/10

Communication

9.2/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was our second time at HSM Lago Park and we enjoyed it very much.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We had a great stay and would definitely recommend this hotel, especially for families with children. The rooms and common areas were very clean, and the location was excellent. The beach was within walking distance, and there were plenty of bars, restaurants, and supermarkets nearby, making everything very convenient. We also enjoyed the swimming pool. Overall, it’s a great choice for families looking for a relaxing and comfortable vacation.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Reception staff excellent helpful Pool Areas very good The Hotel is modern clean would recommend Rooms are well equipped in Block 1 Near beach Only negatives Some rooms look onto very busy main road Some cleaners not very good But would recommend
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very good location, nice pool, friendly staff, well equipped room with kitchenette, cutlery, crockery, kettle etc. No problems parking on road outside hotel. Lovely buffet brunch with loads of choice. Wifi was an bit slow but everything else excellent
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Nicely renovated reception and dining area. Good value branch. Apartment itself OK well equipped kitchen nice stuff in the restaurant. Let you sit there even half an hour after closing time with no pressure. Good value for money in the eastern peak.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Enjoyed our 8 day stay . Will come back again
Stayed 8 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
Stayed 7 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The room was spotless, the reception staff were welcoming, the pools were lovely, the lifeguard was funny, I liked the bean bags by the pool with the table tennis on the astroturf. We were close to plenty shops and restaurants. We didnt buy breakfast, we had a kitchenette to cook our own meals. It could do with more utensils, and atleast have basics like salt and pepper in the cupboard than keep coming downstairs to ask. It was nice to chill on the balcony after a day out. We wouldnt work the tv very well, it was very outdated, so didnt use it. We had a sink pipe leak, but the staff sorted it asap which was great. Overall, a nice place to relax!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Very clean and staff were friendly we’re coming back next year
Stayed 10 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel in excellent location.

Great location near lovely beach. Plenty of bars and restaurants nearby but more laid back then central Alcudia. Hotel staff very efficient & friendly.
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Very nice! Lovely staff! Antonio deserves an extra star :) very tasty breakfast. I would stay there again
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the apartment. Very close to the beach. Very spacious bedroom. Bathroom very modern. Overall good experience.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness, amenities
It was noisy and the bed not too confy but overall it was ok
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Property conditions & facilities, communication
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great vibe, friendly and relaxing!

I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for food and shopping. Rooms were very good. Nice kitchen etc. Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Stayed 8 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Good times

Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication

Booked last minute

All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Perfect for a week with friends

A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Stayed 13 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good
Stayed 13 nights in Aug 2023
Verified review

6/10 Okay

Liked: Communication
Disliked: Amenities
The pictures of the hotel in the Internet are heavily photoshopped and do not correspond to the reality, especially the pool area. Additionally, the hotel consists of two buildings, newer and older. The older building is not shown in the pictures, and it looks far less attractive than the main. For the price the hotel charges per night, there are far better options.
Stayed 11 nights in Jul 2025