Tay Ho, a neighbourhood in Hanoi, is home to Otis Apartment. Hanoi Old Town Night Market and Lotte Center Hanoi are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and a reception hall are on-site. Each apartment has 2 bedrooms and offers free WiFi and a Tempur-Pedic bed. A kitchen with a fridge and a microwave are available, and other amenities include 2 bathrooms and premium bedding. Housekeeping is available on request.
Otis Apartment offers 6 air-conditioned accommodations with a safe and complimentary slippers. Tempur-Pedic beds feature premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils.
Bathrooms include a separate bath and shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day.
Payment types
Important information
Optional extras
Rollaway bed fee: VND 200000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 111756855
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Frequently asked questions
Is Otis Apartment pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Otis Apartment?
As of 15 July 2026, prices found for a 1-night stay for 2 adults at Otis Apartment on 16 July 2026 start from AU$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Otis Apartment?
Valet parking is free at this property.
What time is check-in at Otis Apartment?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Otis Apartment?
Checkout is at noon.
Where is Otis Apartment located?
Located in Tay Ho, this luxury aparthotel is within 2 mi (3 km) of West Lake, Hoan Kiem Lake, and Hanoi Old Town Night Market. Tran Quoc Pagoda and Quan Thanh Temple are also within 15 minutes.
Otis Apartment Reviews
Reviews
9.6
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Amazing stay. The apartments are better than in the pictures; really clean and modern looking. Loved how comfortable our stay was and the location was great as well.
We were a large group and rented 3 apartments, neither disappointed. We would absolutely stay here again. It’s a gem.
Rodolfo
Stayed 1 night in May 2026
Verified
10/10 Excellent
THUY
30 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, big and very spacious apartment. Close to many local eatery and restaurants. Very kind and generous hostess. For us, the apartment is a 'home away from home'.
THUY
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
Hoi Loon
6 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This resident priority is a gem near the lake. Lots of food and cafe to select. The property has a pastry shop at level G. It’s a fantastic resident property to stay. It’s spacious and clean.
Hoi Loon
Stayed 1 night in Mar 2025
Verified
8/10 Good
A
10 June 2025
Liked: Communication
Good value. Good communication. Bright and large apartment. Water pressure a little on low side so showers were okay but not great. Problem with AC sorted quickly but should have been checked and working before our arrival. Washing machine is in basement and not in appartment- a little inconvenient. Comfort level only 3 stars as building works in apartments from 6am disturbing sleep.