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Apartment

HOTEL ESTRELLA ZACATLAN

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Photo gallery for HOTEL ESTRELLA ZACATLAN

A room with a large window offering a view of a residential area.
Front of property
Room
Bathroom
Living area

Reviews

8.8 out of 10
Excellent

Highlights

  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.
  • Discover nearby landmarks
    Near The Murals of Zacatlan

Popular amenities

  • Self-parking included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
16 DE SEPTIEMBRE, 7, Zacatlán, PUE, 73310
  • Place, Palacio Municipal
    ‪12 min walk‬
  • Place, Floral Clock
    ‪13 min walk‬
  • Place, The Murals of Zacatlan
    ‪19 min walk‬

Choose your unit

View all photos for Standard Double Room

A hotel room with two beds, wooden headboards, a nightstand with water bottles, and a patterned bedspread.

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Apartment

Room

Family Apartment

  • 4 bedrooms
  • Sleeps 12
  • 1 King Bed, 5 Double Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, two bedside tables, a nightstand, a window with curtains, and a view of the outdoors.

Family Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Room, Balcony, City View

A bedroom with a bed, a wooden headboard, a nightstand, and a wall-mounted light fixture.

Junior Room, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

HOTEL ESTRELLA ZACATLAN

A microwave in a common area, a 24-hour front desk and tour/ticket assistance are available at this apartment building. Self parking is free. Each apartment offers free WiFi and an iron/ironing board.
HOTEL ESTRELLA ZACATLAN offers 2 accommodations with an iron/ironing board. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Property # 114149873
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is HOTEL ESTRELLA ZACATLAN pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL ESTRELLA ZACATLAN?

Self-parking is free at this property.

What time is check-in at HOTEL ESTRELLA ZACATLAN?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at HOTEL ESTRELLA ZACATLAN?

Checkout is at 11:30 AM.

Where is HOTEL ESTRELLA ZACATLAN located?

Situated in Zacatlán, this apartment building is within a 15-minute walk of Revolucion Municipal Market, Temple of San Pedro and Palacio Municipal. Ex-Convent of San Francisco and Floral Clock are also within 15 minutes.

HOTEL ESTRELLA ZACATLAN Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 15 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.8/10

Cleanliness

7.4/10

Amenities

9.8/10

Property conditions & facilities

7.8/10

Check-in

9.2/10

Communication

7.6/10

Listing accuracy

Reviews

Verified

8/10 Good

Isaias

Liked: Cleanliness, check-in, communication, listing accuracy
Hot Water fast.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Clemenica

Disliked: Cleanliness, check-in, listing accuracy
La habitación presentó varios inconvenientes. Considero que hubo posibles picaduras de chinches, además de una mala ventilación. También había fugas de agua en la regadera, lo que provocaba que la habitación estuviera siempre húmeda. La pantalla estaba colocada a un costado, lo que hacía incómodo ver televisión, ya que tenía que torcer el cuello. Además, si deseas usar Netflix, debes llevar tu propia cuenta; por el precio, considero que este servicio ya debería estar incluido. Por otro lado, en el segundo día, el personal fue un poco prepotente al momento de indicarme dónde estacionarme. En general, la experiencia no coincide con lo que se muestra en la página. Definitivamente descarto este hotel para mis próximas vacaciones.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities, communication
Habitaciones muy limpias y personal amable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Christian

Liked: Property conditions & facilities, communication
mi última noche había mucho ruido en los pasillos y no hicieron el servicio de limpieza un día. No está tan cerca del centro, por lo que se debe caminar unos 15 minutos aprox y en las noches está muy obscuro en los alrededores. De las cosas buenas me gustó el hotel, es pequeño y acogedor, y el personal es muy amable
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, communication
Chambre spacieuse, confortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

César

Liked: Cleanliness, amenities, communication
Cómodo y cumple con las expectativas de descanso
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, room comfort, communication
La atención y el lugar excelente!!! Sin duda regresaremos.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Eder

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación , muy confortable .
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, room comfort, communication

Excelente hotel

Muy bien lugar, agradable y limpio. Excelente atención, solo un poco retirado del zócalo.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, room comfort, communication

Buena Habitación.

Buena habitación. El único problema es la ventilación de la habitación.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, communication
Es un lugar en buen estado, limpio, amigable
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, property conditions & facilities, communication
Buena atención
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, room comfort, communication
Muy bien! Excelente hotel
Stayed 1 night in May 2025
Verified

6/10 Okay

Octavio

Liked: Room comfort, communication
Disliked: Cleanliness

Pros y Contras

La estancia tuvo pros y contras: Pros: Es un hotel nuevo, con elevador, buenas instalaciones y cerca del centro de Zacatlán. Contra: Salimos en el día y regresamos por la noche y no hiceron el aseo de la habitación y la puerta de la habitacion estaba abierta. Igualmente la habitación no tenia ventilación y nos toco un dia muy caluroso. Detalles que deben cuidar. Por desgracia me toco a mi que siempre comento en mis viajes.
No hicieron las camas
No hicieron las camas
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Susana

Liked: Cleanliness, property conditions & facilities, communication
Todo muy bien!!!!
Stayed 1 night in Apr 2025
Verified

8/10 Good

jesus

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Pedro

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laura Fanny

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Stayed 1 night in Oct 2025
Verified

8/10 Good

DICELDA

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marcelino

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2025