Skip to main content
Aparthotel

City Stay Prime Hotel Apartment

Choose dates to view prices

Photo gallery for City Stay Prime Hotel Apartment

Exterior
Rooftop pool
Front of property
Reception
Bathroom

Reviews

8.0 out of 10
Very good

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to Mall of the Emirates

Popular amenities

  • Balcony
  • On-site health club
  • Swimming pool
  • Housekeeping
  • Free cots/infant beds
  • Extra beds

Explore the area

View map
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha
  • Place, Mall of the Emirates
    ‪7 min walk‬
  • Place, Ski Dubai
    ‪7 min walk‬
  • Place, The Biltmore Spa
    ‪11 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬

Choose your unit

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 145 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 134 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Interior
Modern Studio with City Views Near Miracle Garden
Al Barsha
  • Pool
  • Kitchen
  • Washing machine
  • Free Wi-Fi
Modern Studio with City Views Near Miracle Garden

About this property

City Stay Prime Hotel Apartment

Along with an outdoor pool, this aparthotel has a health club and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a washing machine and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
City Stay Prime Hotel Apartment offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 40-inch flat-screen televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool, a health club and a sauna.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 737345
Property # 11434593
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.

Frequently asked questions

Does City Stay Prime Hotel Apartment have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

Is City Stay Prime Hotel Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Stay Prime Hotel Apartment?

Self-parking is free at this property.

What time is check-in at City Stay Prime Hotel Apartment?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at City Stay Prime Hotel Apartment?

Checkout is at noon. Late check-out is available for a fee.

Does City Stay Prime Hotel Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is City Stay Prime Hotel Apartment located?

Located in Al Barsha, this aparthotel is within 1 mi (2 km) of Ski Dubai and Mall of the Emirates. Burj Al Arab is 2.6 mi (4.2 km) away. Mall of the Emirates Station is 14 minutes by foot and Mashreq Metro Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

City Stay Prime Hotel Apartment Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 64 out of 166 reviews
Rating 8 - Good. 64 out of 166 reviews
Rating 6 - Okay. 18 out of 166 reviews
Rating 4 - Poor. 14 out of 166 reviews
Rating 2 - Terrible. 6 out of 166 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Communication

Reviews

Verified

8/10 Good

CHING YEE ILONA

Liked: Cleanliness, communication
Hotel staff very nice, and outside easy to find the restaurant.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Anas

Liked: Cleanliness, amenities, property conditions & facilities, communication
5min walk to mall of emirates, great location. This is our second time staying here.
Stayed 10 nights in Oct 2024
Verified

10/10 Excellent

Shihab

Liked: Cleanliness, room comfort, communication
Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Sn

Liked: Property conditions & facilities, communication
Good all round
Stayed 15 nights in May 2024
Verified

6/10 Okay

Khozema

Liked: Communication
Disliked: Room comfort

Staycation

Location is good, service is excellent, cleanliness is average, found cockroach in kitchen, bathroom is below standard (water spills on the bathroom floor because the glass barrier is too short), mattress and pillows are not comfortable
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Sn

Disliked: Property conditions & facilities
Very dirty hotel Full of cockroaches
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Laraib

Liked: Property conditions & facilities, communication
Staff was very helpful but the sofas were not clean
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

fahad

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 7 nights in Nov 2023
Verified

2/10 Terrible

ABDULATIF

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I did not like ‏atmosphere, I don’t recommend it for family.
Stayed 6 nights in Aug 2022
Verified

6/10 Okay

Alyanna Levy

Liked: Amenities
The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee
Verified

4/10 Poor

George

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
I would rate this a 2 star hotel. Air conditioning extremely noisy, tub drain plug didn’t work, water dripping in kitchen trough lights and ceiling because if the AC mold on grout in bathroom tub tiles. Very little kitchen ware to cook, no oven, stove vent shorting out
Stayed 16 nights in Sep 2024
Verified

10/10 Excellent

Salim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Selection of TV Channels inadequate
Stayed 8 nights in Apr 2024
Verified

8/10 Good

Bridget

Liked: Communication
Disliked: Cleanliness

DON’T DO IT!

STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
Stayed 8 nights in Apr 2023
Verified

4/10 Poor

zoheb

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
Stayed 19 nights in Jul 2024
Verified

10/10 Excellent

Mickael

Liked: Cleanliness, property conditions & facilities, communication
Ras
Stayed 7 nights in Oct 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Horrible

Pire hôtel que j ai jamais fait et je souhaiterai obtenir un remboursement pour la nuit du 21 au 22 car nous n avons même pas où avoir accès a l hôtel le parking était barricades la route etait pleine d eau .
Stayed 1 night in Apr 2024
Verified

8/10 Good

Khaled

Liked: Communication
Etwas Renovierung , mehr Sauberkeit , sonst gut
Stayed 8 nights in Apr 2024
Verified

10/10 Excellent

andrea

Liked: Amenities, property conditions & facilities, communication
Struttura pulita, comoda per gli spostamenti, tranquilla posizione. Ottimo soggiorno
Stayed 8 nights in Mar 2024
Verified

6/10 Okay

Michiel

Liked: Cleanliness
Prima prijs voor je verblijf. Bedden slapen erg goed. Elke dag komt roomservice alles schoon maken. Kamers mogen wat sfeervoller. Mall of the Emirates en metro zijn op loopafstand.
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

ILENIA

Liked: Amenities, communication
Appartamento mediocre.Zona rumorosa.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Catharina Everdina Alida

Liked: Cleanliness, amenities, property conditions & facilities, communication
De accommodatie was heel goed, personeel was erg vriendelijk en behulpzaam. Appartement was schoon en werd dagelijks schoongemaakt
Stayed 13 nights in Nov 2022
Verified

8/10 Good

Zoltan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Personal war sehr freundlich und hilfsbereit. In wenige Minuten erreicht man den Mall of the Emirates, Lebensmittelgeschäfte, Restaurants etc. Die Gegend ist ein bisschen laut.
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and our apartment was huge. Staff extremely helpful. Would definitely stay again.
Stayed 10 nights in Apr 2022
Verified

8/10 Good

Prema

Liked: Cleanliness, room comfort, communication

Nice apartment stay in great location.

We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
Stayed 15 nights in Oct 2021
Verified

8/10 Good

Jessica

Liked: Cleanliness, room comfort, communication

Good apartment

Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room. Nice balcony.
Stayed 7 nights in Jan 2021