Aparthotel

Caterina Madrid Rio

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Photo gallery for Caterina Madrid Rio

A modern hotel room with a large bed, two armchairs, a small table, and a painting on the wall.
A modern kitchen with a built-in stove, a dining area with a round wooden table and wicker chairs, and a large window with curtains.
A modern kitchen with stainless steel appliances, a dining area with wicker chairs, and a large window offering a view of the city.
A modern hotel room with a large bed, a TV, a small table, and a seating area with chairs.
A modern kitchen with built-in appliances, a dining area with wicker chairs, and a grey sofa in a living space.

Reviews

8.6 out of 10
Excellent

Highlights

  • Discover nearby landmarks
    Near Madrid Río

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Refrigerator
  • Non-smoking
  • Kitchen
  • Microwave

Explore the area

View map
C. de Alejandro Dumas 16, Madrid, Madrid, 28005
  • Place, Madrid Río
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪4 min drive‬
  • Place, Puerta del Sol
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Choose your unit

View all photos for Studio, 1 Double Bed

A modern hotel room with a large bed, a seating area with a chair and a table, a TV, and a large window with a view of buildings and trees.

Studio, 1 Double Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for City Studio, 1 Double Bed

A modern hotel room with a large bed, two armchairs, a small table, and a painting on the wall.

City Studio, 1 Double Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Double Bed with Sofa bed

Living area

Apartment, 1 Double Bed with Sofa bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Double Bed with Sofa bed, Terrace

A modern outdoor balcony with a glass wall, a brick wall, and a seating area with a table and chairs.

Apartment, 1 Double Bed with Sofa bed, Terrace

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

A modern apartment with a kitchen, dining area, and two seating areas.

Apartment, 1 Bedroom, Balcony

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Caterina Madrid Rio

This smoke-free aparthotel features a lift and luggage storage. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a dishwasher. The Private bathroom is not en suite.
Caterina Madrid Rio offers 20 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

Rooms have detached private bathrooms. Bathrooms include a shower and complimentary toiletries. This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Akiles mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests will receive a text message or email on the day of arrival with check-in instructions.

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights and lock the doors

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Property Registration Number ESFCTU000028091000749682000000000000000000000AM-14983
Property # 117786023
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Caterina Madrid Rio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Caterina Madrid Rio?

This property doesn't offer parking.

What time is check-in at Caterina Madrid Rio?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Caterina Madrid Rio?

Checkout is at 11:00 AM.

Where is Caterina Madrid Rio located?

Located in Arganzuela, this aparthotel is within a 10-minute walk of Madrid Río and Toledo Bridge. Banksy Museum Madrid and Plaza Mayor are also within 1 mi (2 km). Piramides Station is 8 minutes by foot and Marques de Vadillo Station is 10 minutes.

Caterina Madrid Rio Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 37 out of 71 reviews
Rating 8 - Good. 22 out of 71 reviews
Rating 6 - Okay. 6 out of 71 reviews
Rating 4 - Poor. 5 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.0/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Check-in

7.4/10

Communication

8.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
Nice central location to Madrid with lots of transportation nearby. The staff were helpful and the rooms were clean and put together.
Stayed 4 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
It was not clear that this was not a hotel Paid way to much for an apartment
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication
The space was clean and comfortable, but it was a bit far from the sites (and we like to walk!).
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious it was great
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean.
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, listing accuracy
The space of The studio was appropriated, counting with every appliance you can need. Good Fridge size.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was just immaculate. The room was clean. It was easy to access. It was in a very quiet neighborhood. Our stay here for the weekend was great. It is a bit far from the main sites in Madrid but nothing an Uber couldn't handle.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
The room was dirty when we arrived, it was left in a mess and we had a bad experience when checking in. We requested for an earlier check in for an hour earlier than expected, but they said the room is being prepared for us to check in. When we checked in at our given time slot, we were welcomed by an untidy bed, towels on the floor in the bathroom, fridge was dirty as there was drinks spilt in the fridge, over all cleanliness of apartment was bad. We had to wait an extra hour for them to clean the room so we could check in.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very wel located en equipped apartment for your stay in Madrid. A bit complicated to find. And they use their own online platform which make it some what complicated as you have to make a new agreement with them their. There they ask a fee for cleaning but finally it seems to be included in the Expedia price.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Apartment was clean. The administration responded quickly if a message was
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
The apartment itself is pretty and in a nice and quick area. You have a supermarket very close by and some other places you can go to get food. The instructions and self check-in are very convenient but I tried to contact customer support through their portal and it was impossible. They claimed it not AI responding to your messages but it clearly was. It was such a waste of time. Basically the shower head wasn’t attached to the wall I guess because the bracket or the piece that holds it broke so taking a shower was very difficult trying to hold the shower head with one hand and doing everything else with the other hand. It was annoying. We couldn’t find the clothes iron anywhere and they need to provide with more shampoo and shower gel of better quality and maybe more towels? The washing machine and the hair dryer were amazing. We didn’t use the dishwasher but it’s great to have one just in case you need it. I slept on the sofa bed and it’s not amazingly comfortable but it does the job. I suggest to change the rug in the living room. It does leave some fibers on your socks or your clothes (if you sit on the floor) that feels itchy. Overall the apartment is cool but these recommendations would definitely help to improve the guests stay.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
The apartment is in a large apartment block with an electronic four digit code to enter the block. As people are frequently coming and going it is easy to access the block with no access code. We were there 5 nights and on one night, a man was wondering around inside the block waving in the window as we had breakfast (apartment on ground floor). On another night a fast-food delivery man asked us to allow him out of the block as he was not able to find his was out. The room itself has an electronic code for access, the same code as the code to enter the whole apartment block. You cannot lock the room from inside. In summary the security is non-existent within the apartment block or the apartment itself. ... On our second day the dish washer would not work, we contacted the "on-line host". The dish washer was not fixed during our stay. ... We stayed 5 nights, you are provided with one dishwasher tablet, one washing machine tablet, and two towels (for two people) for the total stay.
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
De kommunikerer kun på spansk og reagerer ikke altid på henvendelser. Der er intet personale på stedet og det er vanskeligt at komme igennem på telefon til dem.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Todo perfecto y fácil acceso a transporte publico
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente lugar para llegar
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
The place was nice and well located. The only problem is that you hear doors being slammed
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Quarto limpo , cozinha completa , excelente pra família !
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Communication, listing accuracy
La propiedad esta acepatable en ubicacion ,en mis dias de estadias nunca pasaron a limpiar, la comunicacion con el personal es terrible, nunca puedes hablar dierectamente con el responsable, es una cadena de personas que no resuelven tu problema. Me hospede en dos ocasiones , porque la ultima reserva fue imposible cancelarla independientemente que expuse mis razones , la habitacion constantemente esta llena de unos insectos, creo que provienne de los arboles cercanos pero igualmente no hacen nada pare resolver el problema , de hecho una de las trabajadoras del edificio los pudo observar y tomar fotos y cuando lo comunico en nuestra presencia le respondieron que eso no era problema de ella, y por ultimo el dia de nuestra salida que debia ser 11:00am, nos bloqueron la puerta a las 6:00am, fuimos a dejar las maletas al carro y cuando regresamos ya no habria la cerradura electronica, lo cual considero una falta de respeto. Esta fue mi experiencia, por lo que considero que no es buen lugar para hospedarse.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Apartamentos novos com ótimo tamanho e bem equipados (inclusive maquina de lavar roupa). Apesar dos quartos estarem bem limpos, os corredores apresentavam certa sujeira (como moinhos de cabelo e bichinhos tipo lagarta de lixo que entravam nos quartos do primeiro andar). A localização é boa, em lugar sossegado, perto de mercados e de estação de metro (7 min a pé). O check-in não é dos mais fáceis, pois é tudo online. No dia do check-out, apesar do horário dizer 11h, às 10h30 a pessoa da limpeza bateu na nossa porta e ficou esperando em frente até a nossa saída, o que achei bem inconveniente. Conseguimos deixar nossas malas no co-working.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Ubicación excelente, cerca a Mercadona y otros comercios. Espacio cómodo y la cocina con todo lo esencial. El AC muy bueno para la ola de calor de Madrid. Lo único que cambiaría sería adicionar unas almohadas, no eran muy cómodas.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Hospedagem maravilhosa, super limpa, móveis e equipamentos super novos, quarto espaçoso e completo, muito confortável, a 10 minutos de uma estação do metrô, e a 5 estações do centro. Acesso ao imóvel super fácil e ótima comunicação com o anfitrião. Super indico essa hospedagem.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Habitación moderna, muy limpia y con todo lo necesario para la estadía
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Complicado el registro de check inn
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Todo estuvo maravilloso. La ubicacion excelente y todo lo demas tambien
Stayed 8 nights in May 2026