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Aparthotel

Velas Condos

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Reception
Terrace/patio
Exterior
View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Javier Rojo Gomez SM 2 Mz 13 Lote 2-12, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪6 min walk‬
  • Place, Puerto Morelos Town Square
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

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Room

Room

  • Sleeps 3
  • Free Wi-Fi

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Room

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, City View

Living room

Apartment, 1 Bedroom, City View

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Pool View

Room

Apartment, 1 Bedroom, Pool View

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Ocean View

Living area

Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Pool View

Living area

Apartment, 2 Bedrooms, Pool View

  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Velas Condos

Guests at this beach aparthotel will appreciate convenient on-site amenities such as a children's pool and a picnic area. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a sitting area. Housekeeping is available on request.
Velas Condos offers 13 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Puerto Morelos aparthotel provides complimentary wireless Internet access. 34-inch flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors and return the keys

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 350 per accommodation, per stay (varies based on the length of stay).

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen fee: MXN 350 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 11844469
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Velas Condos have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Velas Condos pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Velas Condos?

Self-parking is free at this property.

What time is check-in at Velas Condos?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Velas Condos?

Checkout is at noon.

Does Velas Condos provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Velas Condos located?

Located in Puerto Morelos, this beachfront aparthotel is in the city centre and within a 10-minute walk of Arrecife de Puerto Morelos National Park and Puerto Morelos Town Square. Ojo de Agua Beach and Faro Inclinado are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Velas Condos Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 197 out of 287 reviews
Rating 8 - Good. 68 out of 287 reviews
Rating 6 - Okay. 17 out of 287 reviews
Rating 4 - Poor. 1 out of 287 reviews
Rating 2 - Terrible. 4 out of 287 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Check-in

9.6/10

Communication

10/10

Listing accuracy

Reviews

Verified

8/10 Good

Nahal

Liked: Amenities, communication
Disliked: Cleanliness
Excellent location perfect spot on the Long Beach and walking distance to all restaurants, and quite at night.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alba is so sweet and hospitable. Great stay. Comfortable beds.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Paula

Liked: Property conditions & facilities, communication
We liked being right on the ocean. We only stayed one night
Stayed 1 night in Dec 2025
Verified

8/10 Good

Victoreold

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a nice clean room in a great location close to beach and downtown. Alva was a super hostess. Only thing that was amiss was the towels. A few were soiled, especially the beach towels. All in all, fantastic and comfortable stay.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Hilary

Liked: Cleanliness, communication
Room was very clean. The front desk person was amazing! Unfortunately because of the construction next door the noise was relentless starting quite early. Perhaps a warning when booking as I would likely have booked elsewhere
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, property conditions & facilities, communication
Excellent value and location. Would definitely stay again.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, communication

Great place to stay!

Great place with access to the beach and walking distance to every thing!!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to fishing and diving and a really pleasant town
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, property conditions & facilities, communication
Staff were excellent, going above and beyond to make our stay enjoyable
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, room comfort, communication
Great place, clean and comfortable!
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

Lois

Liked: Cleanliness, communication
Loved the cleanliness, comfortable beds, friendly and helpful staff. The location is great!
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Alba is the absolute best
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, communication
We wish we could stay longer. Great place.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities, communication
Alba is the best!! Another wonderful stay and she makes navigating any and all needs so easy!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the down town, lots of restaurants. Beach was great. Great little place.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The best place in town
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice condos with attentive staff.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Carine

Liked: Cleanliness, property conditions & facilities, communication
Well displayed condo Close to the beach and the restaurants Very nice moment : we enjoyed to refresh ourselves in the swimming-pool
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Polehencio

Liked: Cleanliness, amenities, property conditions & facilities, communication
First of all thank you Alba the front desk lady for everything specially my daughter’s birthday unforgettable awesome memories and thank you so much for making us feel at home and family.Velas Condos experience was the best hands down love the town and the people there.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, room comfort, communication
My stay was amazing, everything was excellent. Plus, the young lady that checked me in was absolutely accommodating, sweet, helpful and super friendly. I will definitely stay her again when in town.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed our stay , it was perfect location and near the best food shops ! Sunrises and sunsets in plain view. Really enjoyed the 2 bedroom condo , great for our family of 5 . Thank you for the best hospitality .
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Daniel Montiel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort, communication
The location is perfect. The condo had everything we needed and we loved the beach umbrella, chairs and cooler they provided us! The staff is very helpful and can help you book snorkeling or a cenote visit. We really enjoyed our stay.
Stayed 6 nights in May 2023
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice apartment and comunicación was great. safe and very close to the beach
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Calib

Liked: Cleanliness, amenities, property conditions & facilities
Great location and property. Very clean.
Stayed 5 nights in Apr 2023