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Condo

Capitalia Reforma Chapultepec

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Photo gallery for Capitalia Reforma Chapultepec

Lobby
Terrace/patio
Exterior
Room
Dining room

Reviews

8.6 out of 10
Excellent

Highlights

  • Espresso maker
    A rare find - enjoy barista-quality espresso at your rental.
  • Discover nearby landmarks
    Near Paseo de la Reforma

Popular amenities

  • Air-conditioning
  • Massages in spa
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Non-smoking

Explore the area

View map
18 Tolstoi, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Choose your unit

View all photos for Classic Suite

Room

Classic Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment

Room

Luxury Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

Room

Superior Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Comfort Suite

Room

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite

Room

Standard Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Room

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Suite

Room

Traditional Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms

Room

Premium Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Capitalia Reforma Chapultepec

Spa services, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free condo building. Each condo features free WiFi, an espresso maker and a hairdryer. A safe, a shower and an iron/ironing board are among the other amenities that guests will find.
Capitalia Reforma Chapultepec offers 46 air-conditioned accommodations with espresso makers and a safe. This Mexico City condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Capitalia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Property # 121711567
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is Capitalia Reforma Chapultepec pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capitalia Reforma Chapultepec?

There is free parking nearby.

What time is check-in at Capitalia Reforma Chapultepec?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Capitalia Reforma Chapultepec?

Checkout is at 11:00 AM.

Where is Capitalia Reforma Chapultepec located?

Located in Reforma, this luxury condo building is within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. Angel of Independence Monument and Chapultepec Park are also within 1 mile (2 km). Chapultepec Station is 10 minutes by foot and Sevilla Station is 14 minutes.

Capitalia Reforma Chapultepec Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 108 out of 171 reviews
Rating 8 - Good. 29 out of 171 reviews
Rating 6 - Okay. 10 out of 171 reviews
Rating 4 - Poor. 11 out of 171 reviews
Rating 2 - Terrible. 13 out of 171 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Check-in

8.6/10

Communication

8.6/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, check-in, communication, listing accuracy
Great place to stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, communication
Disliked: Amenities
Great place very good location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, check-in, communication, listing accuracy
Clear room, hot water turned on fast, great area, easy check-in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, check-in, listing accuracy
We had an amazing experience here. Our room was clean. Check in was extremely easy. Even though we were in and out, we felt everything was so close to the property. We would definitely stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, communication
Everything went smooth check in was easy room was clean areas are clean staff is friendly and helpful I do recommend to stay here
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maziar

Liked: Cleanliness, amenities
Very clean, well designed rooms. Small hiccup during the stay but the staff handled it very well.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, communication
Great location. Easy walking to park, museums and restaurants. Neighborhood felt very safe even at night. Staff was friendly and helpful. Room was clean and comfortable. Additional amenities being added. Would stay again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff excelent and the room excelent as well. Very comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super amazing rooms love to decor! Simple but modern minimal great stuff also very friendly
Stayed 2 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
The people were very nice, the rooms were quite stylish, but towels and linens were lacking.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, check-in, communication, listing accuracy
very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, check-in, communication, listing accuracy
I came in very last in the night like 1AM and I received the code for the door and my room before and it was very good. The hotel is very calm, no noise. It’s very modern.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Marisa

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful rooms. The cleaning lady did an amazing job. The duvets were too heavy and the noisy neighbourhood was not restful.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Mariarosaria

Liked: Cleanliness, amenities, communication
Really nice room; clean, comfortable bed, nice amenities. Only complaint is the lack of sound proofing so you could hear other guests coming and going throughout the night.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is very nice! It’s super clean and it’s new. Only thing is if you don’t like being cold take a warm blanket because the place can get very cold and there is no heat
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication
Loved it very clean spacious and new Hard to improve on maybe invest in larger signage outside as it’s quite hard to find at first but overall 10/10
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Chelsea

Liked: Cleanliness, amenities, communication
We stayed in a junior studio suite. It was a great space. It was a minimalist design, but had everything we needed. The traffic noise was loud at times, but we drowned it out with a sound app. The front staff were present 24hours/day, but knew little English- which, again, was fine for us. I enjoyed the location and the ease of access to different parts of town.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean-easy entry.Alejandra was a very kind concierge with good English,other attendants were ok.Roof top balcony very nice but not a great view.Location is good for embassy,Chapultepec area-museums and bus to Centro Histórico.Bed and in room amenities are luxurious.Good security for solo travellers-taxis close by and transit and restaurants a short bus or twenty minute walk.Lots of food stands within the block.Highly recommend. Nice kitchenette and necessary utensils.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria Camila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, the only thing is I wish the AC had heating options since the days we were there it was very cold. We had to ask for 2 extra blankets. Also one day they missed the cleaning but I messaged the WhatsApp and the next day they did it.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Luis Alberto

Liked: Cleanliness
Disliked: Amenities, communication
We were not satisfied with our stay. Daily room cleaning was stipulated, but the room was not cleaned every day. The in-room safe box did not work, and basic amenities such as coffee capsules, bottled water, and toilet paper were very limited. There is no proper front desk service—only one security person available 24/7 to grant access, with no ability to assist guests.
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

Erwin

Liked: Cleanliness, amenities
Disliked: Communication
The room was fine really, but there were some issues. They will not give you a code to get into the building. Rather, you have to wait for security to let you in and out. Sometimes you’re left standing outside for quite some time. It’s very inconvenient. Electricity went out one night for a few hours and then, even when it came back, there was no running water for quite some time. I got locked out of my room once and security told me to figure it out by messaging the property. Stay somewhere else.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, check-in, communication, listing accuracy
En general limpio pero había unas manchas cafés en el piso del baño cerca del retrete, además muy importante! La regadera de agua sacaba muy poca agua
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Héctor

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente ubicación y calidad de la habitación. Cama muy cómoda e impecable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Judith Elizabeth

Liked: Cleanliness, check-in, communication, listing accuracy
Super bien ubicado. Tienes muchas opciones para comer. El lugar estaba limpio, moderno y muy equipado
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, check-in, communication, listing accuracy
No tenía cocina, pero no ocupé. Estacionamiento super bien.
Stayed 3 nights in Feb 2026