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Aparthotel

Acanto Playa del Carmen, Trademark Collection by Wyndham

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Photo gallery for Acanto Playa del Carmen, Trademark Collection by Wyndham

A multi-level hotel atrium with a pool, lounge chairs, and a staircase.
A swimming pool with a stone archway, surrounded by palm trees and a staircase leading to an upper level.
A beachside wedding setup with round tables covered in white tablecloths and chairs, palm trees, and a clear blue sky.
A cozy lounge area with stone walls, two cushioned chairs, a wooden coffee table, and a candelabra with lit candles.
A spacious lobby with a high ceiling, a staircase, and multiple seating areas.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Beach equipment
    A rare find — beach equipment ready to go for your days by the sea.
  • At the center of it all
    Stay in a top rated central location, steps from the best attractions, dining, and entertainment.
  • Discover nearby landmarks
    Close to Quinta Avenida

Popular amenities

  • White-sand beach
  • Outdoor pool
  • Self-parking included
  • Dog-friendly
  • Laundry room
  • Air-conditioning

Explore the area

View map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬

Choose your unit

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a chair, a desk, a television, and a balcony with a view.

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite (Penthouse)

A bedroom with a wooden bed, a red abstract painting, and a view of a balcony with outdoor seating.

Superior Studio Suite (Penthouse)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Bedroom, Ocean View (Penthouse)

A terrace with wicker furniture, a table, and a grill area.

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A room with a bed, a wooden table with a vase of dried plants, and a view of a swimming pool and outdoor area with plants and a fence.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 3 Bedrooms (Penthouse)

A modern kitchen with wooden cabinets, a dining table, and chairs.

Superior Suite, 3 Bedrooms (Penthouse)

  • 111 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

A modern living room with a sectional sofa, a wooden coffee table, and a large abstract painting on the wall.

Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 111 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A modern kitchen with granite countertops, stainless steel appliances, wooden cabinets, and a dining area with a wooden table and chairs.

Suite, 2 Bedrooms

  • 93 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Bedrooms (Penthouse)

A living room with a sofa, coffee table, and a dining area with chairs and a table.

Superior Suite, 2 Bedrooms (Penthouse)

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Master)

A modern kitchen with granite countertops, stainless steel appliances, wooden cabinets, and a dining area with a wooden table and chairs.

Suite, 1 Bedroom (Master)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Master)

A modern hotel room with a balcony, a sofa, a coffee table, and a TV.

Suite, 2 Bedrooms (Master)

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Room

Room

  • 27 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A bedroom with a wooden bed, a nightstand, a red abstract painting, and a view of an outdoor patio.

Room

  • 38 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Private kitchen

Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Acanto Playa del Carmen, Trademark Collection by Wyndham

This smoke-free aparthotel features an outdoor pool, a coffee shop/cafe and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space and concierge services are on-site. Each apartment offers comforts like a pillowtop bed and Egyptian cotton sheets, plus free WiFi and a flat-screen TV with cable channels. 3 bathrooms, room service and free international calls are among the other amenities available to guests. Change of towels is available on request.
Acanto Playa del Carmen, Trademark Collection by Wyndham offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00, per pet, per week, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55.0 per stay.
Cots (infant beds) are available for USD 55.0 per stay

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 196 per vehicle (return, maximum occupancy 7)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55.0 per stay
  • Rollaway bed fee: USD 55.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 1258477
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Frequently asked questions

Does Acanto Playa del Carmen, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool.

Is Acanto Playa del Carmen, Trademark Collection by Wyndham pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a deposit of USD 250 per stay and a fee of USD 100.00 per pet, per week. Service animals are exempt from fees.

How much is parking at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Self-parking is free at this property.

What time is check-in at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Acanto Playa del Carmen, Trademark Collection by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 196 per vehicle applies.

Where is Acanto Playa del Carmen, Trademark Collection by Wyndham located?

This family-friendly Playa del Carmen aparthotel is located in a shopping district, just steps away from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews