Verified
2/10 Terrible
Luis
18 May 2026
Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
When I checked in, the nice lady at the desk told me my reservation was listed under a different person. I showed her my reservation, my itenary #, all of the info she requested. She told me Expedia did not send the info to them correctly so she would not check me. She did offer me a room with a discount for the bluder but hiked up the price $100 more than the expedia reservation. This is a terrible adminstrative process, she blamed me for not calling their front desk to check if they received my reservation. She could have honored the expedia price for the new reservation I was forced to accept because I had no other choice but to choose a different hotel. I guess that was my only choice, be extorded or find a new location. It must be my fault because the hotel adminstration extorted $100 MORE FOR THE ROOM, THAN THE EXPEDIA PRICE. I WOULD NOT STAY HER UNLESS, YOU PLAN TO PAY EXTRA FOR A ROOM YOU ALREADY BOOKED.
Luis
Stayed 1 night in May 2026
