Located in Madrid Centro, a neighbourhood in Madrid, Smartr Madrid Chueca is in the entertainment district and near a metro station. Thyssen-Bornemisza National Museum and National Prado Museum are cultural highlights, and some of the area's notable landmarks include Plaza de Chueca and Plaza de Cibeles. San Anton Market and Atocha Station Memorial are two other places to visit that come recommended.
Free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free apartment building. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and a dining area, and other amenities include free WiFi and a coffee/tea maker. Weekly housekeeping is available.
Smartr Madrid Chueca offers 14 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: EUR 50 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 15 per person
Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: EUR 30 (one-way), (up to 7 years old)
Nearby parking fee: EUR 39 per day (1640 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Housekeeping is included for stays of 6 nights or more.
Frequently asked questions
Is Smartr Madrid Chueca pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Smartr Madrid Chueca ?
As of 7 May 2026, prices found for a 1-night stay for 2 adults at Smartr Madrid Chueca on 10 May 2026 start from AU$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Smartr Madrid Chueca ?
Check-in start time: 3 PM; check-in end time: 2:00 AM.
What time is check-out at Smartr Madrid Chueca ?
Checkout is at 11 AM.
Does Smartr Madrid Chueca provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.
Where is Smartr Madrid Chueca located?
Located in Madrid Centro, this apartment building is within a 5-minute walk of San Anton Market and Plaza de Chueca. Plaza de Cibeles and Thyssen-Bornemisza National Museum are also within 15 minutes. Chueca Station and Gran Via Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Smartr Madrid Chueca Reviews
Reviews
7.6
Good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
The place was clean, however there was no lounge seating in the living and dining area. The dining table was a high table with high chairs, so there wasn’t a comfortable place to sit and relax. It was also very noisy due to the busy location, and the apartment did not have proper soundproofing to block out the noise
Wazhma
Stayed 3 nights in Sep 2025
Verified
4/10 Poor
Eduardo
16 Jan 2026
Disliked: Communication
I think the pictures were not accurate, the building and the room very old. I didn’t use anything from the apartment so I cannot say a word about it.
Eduardo
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Genesis
12 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Smartr Madrid Chueca. The location was easy to find and central/walkable to everything we wanted to see. The area is very lively in the afternoon and quiet, but not unsafe late at night. The staff was kind and quick to respond to any questions via WhatsApp. The place was clean and comfortable. We would book it again happily!
Genesis
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Renzo
7 Sept 2025
Liked: Cleanliness, room comfort, communication
Very good
Very good location and the apartment is well equipped.
Renzo
Stayed 1 night in Sep 2025
Verified
8/10 Good
NAZARIA
15 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
Be aware this is not a hotel
NAZARIA
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
Sandra
8 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, very convenient to center city, buses, dining.
Sandra
Stayed 2 nights in Oct 2024
Verified
6/10 Okay
Adam
18 Oct 2025
Liked: Cleanliness
Disliked: Communication
Location is good. Poor check in / registration process and check in was delayed by 1hr until 4pm without explanation. Room was ok, but dark and lacking atmosphere, There are much better options close by.
Adam
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Monica
11 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The manager was a phone call away. My flight in got cancelled and he made the arrangements to keep my room for the remainder of the visit. Will come back!!
Monica
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
JUNFENG
24 Dec 2025
Liked: Cleanliness
Disliked: Amenities, communication
Very tiny bathroom, air con very old, noisy and kot efficient. Not sound proof at all. You could hear all the noise from outside, very frustrating. The communication from the host was not too good.
JUNFENG
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Osiris
3 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time, the property was exactly as described, clean and excellent customer service.
Osiris
Stayed 15 nights in Dec 2024
Verified
10/10 Excellent
Norma
28 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I good place for stay in Madrid
Norma
Stayed 4 nights in May 2024
Verified
10/10 Excellent
Tamissa
13 Jan 2025
Liked: Cleanliness, room comfort, communication
Excelente location, very clean, just a little small, but the necessary needs.
Tamissa
Stayed 2 nights in Jan 2025
Verified
10/10 Excellent
Tony
11 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and great location
Tony
Stayed 11 nights in Dec 2023
Verified
10/10 Excellent
MARIA
19 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room is very old. The kitchen is in very poor condition. The walls are moldy. The shutter cords are wet. The toilet is very old. The bathtub is terrible. There is absolutely no internet.
At first, they gave us a Wi-Fi network that didn’t exist. Then they told us about another one, but that didn’t work either. We couldn’t use the internet at all during our stay.
Overall, the price–performance ratio is very poor. I was not satisfied at all. It was the worst place I have ever stayed.
The location of the building is good. Breakfast is served in a separate place on Gran VÃa (a bit far), and that part was very good. The staff working at breakfast were very good.
tugce
Stayed 5 nights in Jan 2026
Verified
8/10 Good
Fatima
11 Nov 2025
Liked: Cleanliness, amenities, communication
Great location, lived the room but we had lots of issues, first with check in, it took us over an hour trying to check-in then the codes were a problem pretty much every day, staff was helpful and nice but it was very inconvenient.
They need to make check-in and easier process as we were not the only ones with the same issue, there was at least three other people with the same issue while we were there
Fatima
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
KILVIAN
3 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a very convenient room to stay with family and friends.
KILVIAN
Stayed 1 night in May 2024
Verified
10/10 Excellent
Kieran Mark
19 May 2024
Liked: Cleanliness, amenities, communication
Good location, clean and secure. Would stay and recommend
Kitchen was fine but the "1 bedroom" apt is basically just a studio. No living room, just a bedroom with a TV and a tiny kitchen. No sofa, no living area. The entire place is super noisy, hardwood floors combined with paper thin walls so if the apt next to you is occupied, it will feel like you're in the same room with them
carlos
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Alicia Maria
16 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good and confort
Alicia Maria
Stayed 4 nights in May 2025
Verified
2/10 Terrible
Ling
8 Mar 2024
Liked: Amenities
Good location
Ling
Stayed 1 night in Mar 2024
Verified
10/10 Excellent
VALENTIN
1 July 2025
Liked: Cleanliness, property conditions & facilities, communication
We appreciated the quick check in even before 3pm, since we were already in the area before the time. Prompt communication.
VALENTIN
Stayed 1 night in Jun 2025
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