THE FACE Suites Hotel

Choose dates to view prices

Photo gallery for THE FACE Suites Hotel

A high-rise hotel with a prominent sign reading "PLATINUM."
A rooftop infinity pool with lounge chairs, a wooden deck, and a city skyline view.
A modern hotel lobby with a long corridor, seating areas, and a television.
A modern lobby with a curved reception desk, seating area, and large windows overlooking a pool.
A modern hotel entrance with a glass facade, a silver car parked outside, and a person standing by the entrance.

Reviews

8.8 out of 10
Excellent

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Rooftop terrace
    A rare find - enjoy stunning views from the rooftop terrace.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Suria KLCC Shopping Centre

Popular amenities

  • Rooftop terrace
  • Bar and lounge
  • International cuisine restaurant
  • Room service
  • Kids’ pool
  • Kitchenette
The current price is AU$150
includes taxes & fees
28 Feb - 1 Mar 2027

Explore the area

View map
Lobby 1,1020 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪3 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Place, Petronas Twin Towers
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪64 min drive‬

Choose your unit

View all photos for Deluxe Room, 1 Bedroom

A modern living room with a grey sofa, a flat-screen TV, and a bookshelf. There is a dining area with a table and chairs, and a kitchen in the background.

Deluxe Room, 1 Bedroom

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

A modern hotel room with a bed, a sofa, a dining area, and a TV.

Superior Room, 1 Bedroom

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

A modern living room with a grey sofa, a coffee table, and a TV mounted on the wall. There is a bookshelf with decorative items and a door leading to a laundry area.

Premier Room, 1 Bedroom

  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

A modern hotel room with a bed, a sofa, a dining area, and a TV.

Superior Room, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

A modern hotel room with a bed, a sofa, a dining area, and a TV.

Deluxe Room, 2 Bedrooms

  • 98 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Room, 2 Bedrooms

A modern office with a desk, chair, and bookshelves.

Premier Room, 2 Bedrooms

  • 123 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

A modern hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window offering a view of the sky.

One Bedroom Grand Premier

  • 101 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 1 Bedroom

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Superior Twin Room, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 1 Bedroom

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Deluxe Twin Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Bedrooms

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Superior Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Bedrooms

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Deluxe Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

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Frequently asked questions

Does THE FACE Suites Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at THE FACE Suites Hotel?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at THE FACE Suites Hotel on 28 Feb 2027 start from AU$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is THE FACE Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE FACE Suites Hotel?

Self-parking is available for MYR 40 per day. Valet parking is available for MYR 40 per stay.

What time is check-in at THE FACE Suites Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at THE FACE Suites Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is THE FACE Suites Hotel located?

Located in Golden Triangle, this luxury aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park, Petronas Twin Towers and Suria KLCC Shopping Centre. KLCC Park and Pavilion Kuala Lumpur are also within 1 mile (2 km). Bukit Nanas Station is only a 4-minute walk and Dang Wangi Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

THE FACE Suites Hotel Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1014 out of 1790 reviews
Rating 8 - Good. 518 out of 1790 reviews
Rating 6 - Okay. 135 out of 1790 reviews
Rating 4 - Poor. 74 out of 1790 reviews
Rating 2 - Terrible. 49 out of 1790 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Check-in

8.0/10

Communication

8.4/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice place to be… clean rooms and very big rooms
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very roomy and nice facility.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Happy with my stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean and the staff kept it that way. Very nice location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It has a kitchen.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room size and amenities were very good
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel, enjoyed our stay would highly recommend.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Food was really good and fresh, rooms are spacious and the view of the pool is amazing.Worth the money
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Listing accuracy
Disliked: Cleanliness, check-in, communication
The hotel was okay overall, but I had a disappointing experience after checkout. They charged a refundable security deposit of 500 MYR at check-in and, even after more than a month since checkout, the amount has still not been refunded. I have sent multiple emails to follow up, but there has been no response from the hotel. I hope they improve their post-stay customer service and refund process.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great Stay!

It was a good visit and the pool was amazing!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the apartment style hotel room: spacious, clean, beds are comfortable, bathroom is spacious. Breakfast buffet was great. Hotel location is good, walking distance to shopping centres and night market. Check in and out were fast.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Communication, listing accuracy
The room very big but for me no need this much big room. For bath hot water you have to switch on a button this is crazy.. hotels floors smells heavily foos spicy…
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
At the Faces hotel the room was good but the hot water is really hot so you need to be careful. The breakfast was an average. Location was great
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Overall a decent place to stay if having a short visit.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
A truly outstanding stay — the hotel excels in both comfort and service. The rooms are exceptionally spacious, providing a sense of luxury and relaxation that is hard to find. The swimming pool is a standout feature, beautifully maintained and ideal for unwinding after a long day. Service throughout the hotel was impeccable, with staff demonstrating professionalism, attentiveness, and genuine hospitality. Every aspect of the experience was delivered to a high standard, making this a property I would highly recommend and gladly return to.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Room was ok. But there were 3 or 4 more accommodations had existed in the same building.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Excellent room, clean and spacious! Close to KLCC Suria (shopping and food) Good breakfast and friendly staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love everything The room has 2 bedrooms This is the best experience I ever have
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Amenities, communication
Location is good
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Massive apartment room. Nice and clean and very comfortable. Supplied bottles of water every morning which is a life saver
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are clean and it's pretty good value for the money. 5 star hotel rating is a bit generous considering the amenities are not that superb, and staff range from very friendly and helpful to a bit confused.The area is fairly central which is nice. Elevators are slow, especially to the pool, but it's not the biggest deal. Speaking of the pool, it's cool but rather crowded.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We just finished an unbelievable time in Kuala Lumpur. The Face Suites was a solud part of our time there. The rooftop infinity pool was one of our favourite memories.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Checking takes some time , lifts are smooth but .not very often
Stayed 2 nights in Apr 2026