Located in Kraków City Centre neighbourhood, Turnau City Aparthotel is connected to a shopping centre. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travellers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Jordan Park are also worth visiting.
Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
Kraków (KRK-John Paul II - Balice) - 33 min drive
Restaurants
Green Caffè Nero - 4 min walk
Burger King - 5 min walk
Buczek - 4 min walk
Asia Hung - 9 min walk
McCafé - 6 min walk
About this property
Turnau City Aparthotel
This smoke-free aparthotel features self parking, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a corner/local shop are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include a fenced private garden and room service. The Bathroom is shared and limited housekeeping is available.
Turnau City Aparthotel offers 74 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Guests have access to shared bathrooms. Bathrooms include baths or showers.
This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. A nightly turndown service is provided and housekeeping is offered on a limited basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: PLN 100
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: PLN 100
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets are allowed for an extra charge of PLN 60 per pet, per day
Service animals are welcome, and are exempt from fees
5 total pets
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for PLN 60.0 per stay.
Cots (infant beds) are available for PLN 30.0 per stay
Payment types
Important information
Optional extras
Fee for continental breakfast: from approximately PLN 50 for adults and from PLN 50 for children
Airport shuttle fee: PLN 90 per vehicle (one-way)
Covered self-parking fee: PLN 60 per day
Pet fee: PLN 60 per pet, per day
Service animals are exempt from fees
Early check-in fee: PLN 100 (subject to availability)
Late check-out fee: PLN 100 (subject to availability)
Crib (infant bed) fee: PLN 30.0 per stay
Rollaway bed fee: PLN 60.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 13479953
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Is Turnau City Aparthotel pet-friendly?
Yes, this property allows pets (limit 5 total). There's a fee of PLN 60 per pet, per day. Service animals are exempt from fees.
How much is parking at Turnau City Aparthotel?
Self-parking is available for PLN 60 per day. Limited spots are available.
What time is check-in at Turnau City Aparthotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of PLN 100 (subject to availability).
What time is check-out at Turnau City Aparthotel?
Checkout is at 11:00 AM. Late checkout is available for PLN 100 (subject to availability).
Does Turnau City Aparthotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PLN 90 per vehicle applies.
Where is Turnau City Aparthotel located?
Located in Kraków City Centre, this aparthotel is within a 15-minute walk of Galeria Krakówska and Main Market Square. Royal Road and Kraków Barbican are also within 10 minutes. Kraków Główny Station is 9 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Turnau City Aparthotel Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Excellent
Clean, good layout, fully equipped, location perfect, easy to find and access apartment via codes
Shopping centre with big name stores across road, old town around 15 min walk
Local shop for essential 2 min walk from apartment
Our apartment was clean, perfectly located right across the train station. Air condition worked well. We could leave our luggage at the reception after check out. We will definitely stay there again and recommend it to our friends.
Very convenient location. Could walk to old town Krakow and local food markets and shopping mall. Only complains were that bed frames were very squeaky and mattresses were a bit hard and thin.
For me its the ideal spot to stay in Krakow, close to a huge mall which is also part of the central railway station, gyms and local restaurants and cafes, And only a short walk to the tram to the Jewish quarter and a ten minute walk to the main square of the Old Town. This was my seccond stay at this property and I will be back!
Great value for money, clean apartment and only a 15 minute walk to the main square
Stayed 3 nights in Mar 2026
Verified review
8/10 Good
Angela
9 May 2026
Liked: Cleanliness, check-in, listing accuracy
Enjoyed our stay here. Great location for Glowny station and easy walk to Old Town. Apartment was clean and well equipped if self catering. Breakfast includes at on-site restaurant/cafe, also good. Instructions for check-in/out conveyed by email. We had no issues.
Stayed 4 nights in May 2026
Verified review
10/10 Excellent
Beata
23 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent communication, area is nice and close to everything.
Very clean, would highly recommend.
Stayed 1 night in Mar 2026
Verified review
10/10 Excellent
Christophe
9 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
Great place great location
Stayed 1 night in Sep 2025
Verified review
6/10 Okay
Glenn
3 June 2026
Liked: Cleanliness
Disliked: Check-in, communication
Communication about checkin was a challenge, I think this was more Expedia not allowing the hotel to contact us directly. Bed was terrible with tiny pillows. Hopefully this is fixed because location was amazing and there was a washing machine and cooking facilities in room.
Stayed 2 nights in Jun 2026
Verified review
10/10 Excellent
Adrian
5 Nov 2025
Liked: Cleanliness, amenities, communication
Excellent location, helpful staff, very convenient garage parking. The apartment was spacious and clean. I would stay there again.
Room is located a short walk from the train station but still within a manageable distance to main attractions and centre. Room was spacious with all you could want. Room had small balcony which would be lovely in warmer weather. Kitchen inside room was well equipped. Accommodation had stairs and a lift for access and it never seemed busy . there are tram and bus stops nearby. There is a cafe across the street and more eateries within the shopping mall which is attached to the train station. The area is very walkable and the location of this room was a great. Would definitely stay again.
Stayed 3 nights in Apr 2026
Verified review
10/10 Excellent
Hanna
17 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location and underground parking
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Rebecca
3 Mar 2026
Liked: Check-in, communication, listing accuracy
Clean room. Spacious. Having a balcony was lovely
Stayed 2 nights in Feb 2026
Verified review
10/10 Excellent
Tanya
14 Sept 2024
Liked: Cleanliness, property conditions & facilities, communication
Nice place to stay overnight
Stayed 1 night in Sep 2024
Verified review
10/10 Excellent
Dani
15 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to stay. Good quality at a very good price! Very very clean!
Stayed 1 night in Oct 2025
Verified review
8/10 Good
miroslav
24 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property great stay. Good location close to city center.
Stayed 1 night in Jul 2023
Verified review
10/10 Excellent
Maria
19 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable and clean property. Walkable distance to central bus and train station, communication very prompt
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Damian
29 Sept 2025
Liked: Cleanliness, room comfort, communication
Very easy access and perfect self contained living space
Stayed 2 nights in Sep 2025
Verified review
10/10 Excellent
LISA
27 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
This apartment is in a great location by the train station, mall and walking distance to the Old City. Highly recommend it. It was clean and easy to check in.
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Matthew
1 Aug 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location, room size and cleanliness make this a bargain compared to other hotels in the vicinity.
Stayed 6 nights in Jul 2022
Verified review
10/10 Excellent
Ireneusz
15 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication