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Aparthotel

Neptuno Costadeje

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Photo gallery for Neptuno Costadeje

Pool
Pool
Exterior
View from room
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Private pool
  • Self-parking available
  • Kitchenette
  • Laundry room
  • Balcony or patio
  • Full-service spa

Explore the area

View map
Calle Cataluña nº3, Torviscas Centro, Adeje, Santa Cruz de Tenerife, 38670
  • Place, Gran Sur Shopping Center
    ‪5 min walk‬
  • Place, Aqualand Costa Adeje
    ‪14 min walk‬
  • Place, Fañabé Beach
    ‪15 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪14 min drive‬

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Frequently asked questions

Does Neptuno Costadeje have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Neptuno Costadeje pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptuno Costadeje?

Self-parking is available for EUR 40.00 per week. There is free parking nearby.

What time is check-in at Neptuno Costadeje?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Neptuno Costadeje?

Checkout is at 11:00 AM.

Where is Neptuno Costadeje located?

Located in Costa Adeje, this spa aparthotel is within 1 mile (2 km) of Gran Sur Shopping Center and Fañabé Beach. Siam Park is 1.5 mi (2.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 78 out of 255 reviews
Rating 8 - Good. 114 out of 255 reviews
Rating 6 - Okay. 45 out of 255 reviews
Rating 4 - Poor. 14 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

10/10

Check-in

8.4/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay!
Stayed 9 nights in Nov 2025
Verified

2/10 Terrible

Gordon

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The resort was filthy and unkempt, the manager extremely rude
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, communication
Clean refurbished apartment. TV ariel needs to be replaced and the wall connection needs to be looked at. 2 windows didn't shut/lock properly but not a problem. Everything else was perfect.
Stayed 11 nights in Nov 2025
Verified

8/10 Good

Ronald

Liked: Cleanliness, room comfort, communication

Great holiday

Our room was a side room and had a lovely sea view, the balcony was a good size to sit on and get the last rays of sun. The rooms were cleaned almost everyday and were nice and spacious. Would definitely stay here again. The staff were all friendly, and the pool staff were so accommodating.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Harpal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Value for money, very friendly staff, nice location, a bit of an incline to walk back but taxi cheap enough if need be.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities, communication
So gorgeous, lovely private feel
Stayed 6 nights in May 2024
Verified

8/10 Good

Peter john

Liked: Cleanliness, amenities, property conditions & facilities, communication
I booked this at the very last minute like 2 days before, generally the hotel is nice, staff were friendly and drinks not expensive Nice sized room, usual twin beds We had to go down quite a lot of stairs to get to our room, fine if your young not quite so if your not Also the hotel is quite a way from the the sea front down a very steep hill and over some busy roads So keep this in mind if you have mobility issues We ended up taking a lot of taxis Also when you get to the sea front there is a lot of steps to reach the bars and restaurants
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Neptuno review

We requested an apartment close to the ADULT pool. Which we got, very impressive sea views. Apartments are basic but always clean and comfortable. Would recommend apartment 144 to everyone.
Stayed 11 nights in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Bara brith

Couldn't fault it for what we wanted and the price would stay again.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay staff really helpful only problem is that its up a hill but dont be put off staying because of it taxi €5 nice and peaceful
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Alice

Liked: Cleanliness, property conditions & facilities, communication
Enjoy our visits. 5th time of staying.
Stayed 9 nights in May 2022
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beach within walking distance , grocery store, bakery , bus stop nearby , restaurants nearby , but far enough away for evening privacy and quietness. Clean comfortable pleasant staff
Stayed 20 nights in Feb 2023
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice people. Simon at the reception was very friendly!
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love this property because it was remote enough that you don't hear noise of other tourists walking past. The apartment was lovely, large in space for 2 adults and 2 children. And the views of the balcony are to die for
Stayed 7 nights in Jun 2024
Verified

6/10 Okay

Jorge

Good area but very noisy
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, room comfort, communication
No air con
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Constantin

Liked: Cleanliness, room comfort, communication

Neptuno

Nice place, nice view, very nice peoples there.
Stayed 7 nights in Jun 2022
Verified

8/10 Good

Philip

Liked: Cleanliness, communication
On a steep hill 20 minutes walk from seafront, but local bus goes by. Also easy to get cabs. Reception staff are helpful.
Stayed 9 nights in Oct 2023
Verified

8/10 Good

Hilda

Liked: Cleanliness, communication

Peaceful location.

Loved the peaceful location and surroundings. Pools were lovely as was the pool bar. Very close to large Mercadona and lovely walk to town and beaches. The uphill walk back was a challenge but kept us fit. The apartment was clean but very dated. Would need a new kitchen. Beds not very comfortable
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

ANGEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect service Thanks
Stayed 12 nights in Sep 2023
Verified

8/10 Good

Danielle

Liked: Cleanliness, room comfort, communication
my stay was very nice and comfortable. the only things i would say is there was an annoying loud high pitched noise alot coming from the boiler in the kitchen and the gril on the microwave didnt work and smelt burning byt location was great and facilities i had a lovely massage by a lady in my apartment
Stayed 4 nights in Oct 2022
Verified

6/10 Okay

carla

Disliked: Property conditions & facilities
Dated, like a maze, out the way of everything.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Shayne

Liked: Room comfort, communication
Good value for money. My only complaint was the amount of cockroaches in the room. Had one crawl over my face and wake me up in the night. If your squeamish this hotel isn't for you
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Linda ANN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice big apt, well equipped kitchen, west facing balconies, small heated pool and large unheated pool, peaceful, lovely views. Only irritation was the flashing smoke detector light on bedroom ceiling which was hard to ignore at night. Walk back from beach was very steep, a shuttle bus would have been good
Verified

8/10 Good

Graham

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a quiet holiday spent with staff who really do try to make the stay enjoyable. Only a couple of niggles; a few (Irish women) ignored the non reservation policy on loungers and one woman took drinking glasses to the pool and promptly broke one but didn’t report it. I had to get lifeguard to get it cleared up. It would be nice if pool was opened earlier to benefit from the cooler sun hours.
Stayed 14 nights in Sep 2023