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Sunrise Ridge Resort by Coolvacay

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Photo gallery for Sunrise Ridge Resort by Coolvacay

Aerial view
Outdoor pool
Exterior
A hotel room with a large bed, two bedside tables with lamps, a bench, and a view of greenery through the windows.
Lobby

Reviews

9.0 out of 10
Wonderful

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.

Popular amenities

  • Outdoor pool
  • 2 spa pools on site
  • Self-parking included
  • Kitchen
  • Washer/dryer
  • Air-conditioning

Explore the area

View map
2301 Ridge Road, Pigeon Forge, TN, 37863
  • Place, Patriot Park
    ‪3 min drive‬
  • Place, Rocky Top Mountain Coaster
    ‪4 min drive‬
  • Place, Island at Pigeon Forge
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Choose your unit

View all photos for Standard Condo, 1 Bedroom

A hotel room with a large bed, a TV on a wooden dresser, a window with curtains, and a door leading to another room.

Standard Condo, 1 Bedroom

9.6 out of 10
Exceptional
(39 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Condo, 2 Bedrooms

A hotel room with a large bed, two bedside tables with lamps, a bench, and a view of greenery through the windows.

Standard Condo, 2 Bedrooms

8.8 out of 10
Excellent
(41 reviews)
  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Duplex, 2 Bedrooms

Room

Duplex, 2 Bedrooms

9.0 out of 10
Wonderful
(29 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Cottage, 2 Bedrooms, Mountain View

A hotel room with a large bed, two bedside tables with lamps, a bench, and a view of greenery through the windows.

Standard Cottage, 2 Bedrooms, Mountain View

9.6 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Sunrise Ridge Resort by Coolvacay

An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free condo resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seasonal outdoor pool and a business centre. Each condo provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is available on request.
Sunrise Ridge Resort by Coolvacay offers 133 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star condo resort has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hairdryers can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 15277499
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Sunrise Ridge Resort by Coolvacay have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM to 11:00 PM.

Is Sunrise Ridge Resort by Coolvacay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunrise Ridge Resort by Coolvacay?

Self-parking is free at this property.

What time is check-in at Sunrise Ridge Resort by Coolvacay?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sunrise Ridge Resort by Coolvacay?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sunrise Ridge Resort by Coolvacay located?

This family-friendly Pigeon Forge condo resort is within 2 mi (3 km) of Rocky Top Mountain Coaster, Xtreme Racing Center and Old Mill. LeConte Center at Pigeon Forge and Island at Pigeon Forge are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Sunrise Ridge Resort by Coolvacay Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 645 out of 1017 reviews
Rating 8 - Good. 230 out of 1017 reviews
Rating 6 - Okay. 81 out of 1017 reviews
Rating 4 - Poor. 36 out of 1017 reviews
Rating 2 - Terrible. 25 out of 1017 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

10/10

Check-in

9.2/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Faryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the cost of the room, stayed here each time we came to Pigeon Forge!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Carmella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dorothy

Clean room and beautiful view and away from the noise but still close enough to go to pigeon forge and all the attractions really felt like vacation
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and hot tub. Jacuzzi tub in our room was very nice as well. Great views from our deck.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry was very convenient in room
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area Amazon view of the mountains. Friendly staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! It was very spacious & well supplied. Staff was great at meeting all of our needs quickly. It was so convenient having washer & dryer right in our room and a fully stocked kitchen for cooking the food we brought with us. We would highly recommend this property
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Merlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, amazing view. Centrally located to Pigeon Forge main attraction. A small plaza with food shopping and restaurants 1 minute drive.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. The room itself was wonderful. Handicap friendly. Only complaint is the walls are fairly thin. Birds chirping all hours of the night.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the property is private. No car sounds. We will stay her again.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Great location, beautiful views, plenty of space.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities
Beautiful view and loved the stay!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities
Wow this resort was so beautiful, clean, friendly staff, very comfortable, and super convenient to everything. My family of 6 will definitely return.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a very enjoyable time here. Our room was clean and the amenities (full-sized fridge, washer/dryer, jacuzzi tub, etc.) were beyond our expectations. The view from our balcony was exceptional. I also like its location close to all the Pigeon Forge attractions.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Vanessa

Liked: Staff & service
Building 3, The rooms need some upgrades but otherwise very clean. Easy check in and out. Pool was amazing for my Grandkids. Quick access to Teaster Lane. Maybe 5 minutes from Parkway.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. Clean. Staff friendly, convenient parking. Perfect place to stay, close enough to the island and feeling out in the the county side. The only downside is the pull out bed is not comfortable. But we would most definitely stay again. Like i said perfect location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
We walked into this beautiful condo with a gorgeous mountain view! It was very spacious with nice furniture and two bedrooms with king beds. The beds were super comfortable. It was so nice to have a washer and dryer in the unit. It was very close to Dollywood and to the Food City grocery store.
The beautiful mountain view from the living room!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing! The decor is a bit dated but the amenities, staff friendliness, and the view were absolutely amazing. They ended up opening up the outdoor pool while we were there and it was a great pool. We utilized both indoor pool and sauna and outdoor pool and sauna and both were enjoyable. Having a kitchen and laundry facility in the room was a game changer for us and was so helpful. Location of the resort was also a huge plus, quiet, close enough to town for activities but no noise from town. We absolutely loved our stay and would recommend to everyone!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Clean room, excellent indoor pool/hot tub area. Loved all the amenties. Ice maker in fridge was an unexpected bonus. Centrally located. Quiet area. Great for families. Spacious condos with beautiful views of the mountains and surrounding area.
Photo taken from 3rd floor condo with balcony.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Clean condo, new appliances in kitchen but old worn out living room furnitute and mattresses. Low water ptesdure but GREAT VIEWS!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service/staff was very friendly and quick to provide any of our needs. Our two bedroom suite with a Mountain View was perfect for our young family (& grandma, too). Laundry in unit, parking, kitchen amenities were great. The property grounds including the pool were also well maintained. Game room is dated & playground was nonexistent but did not affect our stay. We booked on a whim & are happy with the outcome.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Shannon

It’s a bit outdated and the pools are also older and the over all stay was alright but it could be more modernized. It’s stuck in the 90s
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Pretty place would go back
Stayed 3 nights in Dec 2025