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Aparthotel

Smrekowa Polana Resort & Spa

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Photo gallery for Smrekowa Polana Resort & Spa

In-room dining
Indoor spa tub
Exterior
Room
Breakfast buffet

Reviews

8.8 out of 10
Excellent

Highlights

  • Private garden
    A rare find — relax in the peaceful, private garden space.

Popular amenities

  • Spa pool on site
  • Self-parking included
  • Laundry room
  • Barbecue
  • Garden
  • Full-service spa

Explore the area

View map
ul. Smrekowa 23 F, Zakopane, 30-224
  • Place, Teatr Witkacego
    ‪1 min drive‬
  • Place, Kotelnica Bialczanska
    ‪4 min drive‬
  • Place, Zakopane Aqua Park
    ‪6 min drive‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪84 min drive‬

Choose your unit

View all photos for Comfort Apartment, Balcony, Mountain View

In-room dining

Comfort Apartment, Balcony, Mountain View

  • Mountain view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premier Apartment, Balcony, Mountain View

Room

Premier Apartment, Balcony, Mountain View

  • Mountain view
  • 5 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Penthouse, Balcony, Mountain View

Room

Superior Penthouse, Balcony, Mountain View

  • Mountain view
  • 180 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Single Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Studio, Courtyard View

Living area

Economy Studio, Courtyard View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Gallery Apartment, Balcony, Mountain View

Room

Gallery Apartment, Balcony, Mountain View

  • Mountain view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Single Beds, 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment, Balcony, Courtyard View

Living area

Premium Apartment, Balcony, Courtyard View

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Balcony, Mountain View

In-room dining

Deluxe Apartment, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 3 Double Sofa Beds
  • Free Wi-Fi

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About this property

Smrekowa Polana Resort & Spa

A full-service spa, a bar/lounge and a sauna are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub and massage/treatment rooms. Each apartment features free WiFi, premium bedding and a flat-screen TV. Added amenities include an electric kettle.
Smrekowa Polana Resort & Spa offers 40 accommodations. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. This Zakopane aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
Recreational amenities at the aparthotel include a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night
  • Resort fee: PLN 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately PLN 45 for adults and from PLN 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 15681520
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Smrekowa Polana Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smrekowa Polana Resort & Spa?

Self-parking is free at this property.

What time is check-in at Smrekowa Polana Resort & Spa?

Check-in start time: 3 PM; check-in end time: 9:00 PM.

What time is check-out at Smrekowa Polana Resort & Spa?

Checkout is at 11 AM.

Does Smrekowa Polana Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Smrekowa Polana Resort & Spa located?

Situated in the mountains, this luxury aparthotel is within 1 mile (2 km) of Zakopane Aqua Park and Krupowki Street. Zakopane Art Gallery and Teatr Witkacego are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Smrekowa Polana Resort & Spa Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 15 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very modern, clean and warm. It is close enough to the centre to walk each day. The spa facilities were very welcoming after skiing each day. The kitchen was a littke on the small side so dobr exowxt to cook up any gourmet feasts.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fak super.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

skidresa

Väldigt fina och mysiga rum(vi bodde i deras "mezzanine").Vacker utsikt. Otroligt trevlig och hjälpsam personal i receptionen. Härlig spa avdelning med ång-arombastu, vanlig bastu, bubbelpool, "isbadkar". OK frukost. Om man inte har bil bör man vara beredd på att gå uppför en riktigt brant backe för att ta sig till hotellet. Ca 15-20 min promenad till Krupowki gatan.Två riktigt bra resturanger i närheten(PaPaj Pizza som dock stänger ganska tidigt samt resturang Zakopianska som serverar mat från det "finare" polska köket).Granne med denna fanns även billig supermarket(Biedronka). Skidåkningen ej att rekommendera, vi hade dock otur med ovanligt lite snö för säsongen. Otroligt vackert uppe på Kasprowy Wierch!
Stayed 7 nights in Feb 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We really enjoyed our stay. A great base for exploring this lovely ski area
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Carsten

Liked: Staff & service, amenities
Fin lejlighed dov lidt trængt ved at komme ind. Ingen rengøring eller skift af håndklæder hele ugen.
Stayed 7 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Det var et dejligt sted bare lidt kedeligt at der ikke var noget til at rengøre lejligheden med, og man havde de sammme hånklæder til hele ugen.Spaen kunne godt bruge en overhaling og ens tøj lugtede surt efter en tur i Spaen
Stayed 7 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious rooms with all the facilities in a stunning location. It’s very close to town, but we had a car anyhow. The best part was using the spa as it was so relaxing after a day of walking! The receptionists were very friendly and welcoming, they helped us with anything we asked.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Hikmet

Room is great and had a superb view but a little bit far from the village. Spa is area is well designed but jacuzzi is not working due to maintenance issues. Hotel staff is very friendly.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die einrichtung war sehr gut Nur ein hund in die nachbarscharft hat tag und nacht gebellt
Stayed 3 nights in Nov 2018
Verified

8/10 Good

MP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service

It provided me a good customer service and help. The place is good except there was some noise outside the reception after 23:00.
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

Amnon

Liked: Cleanliness
Disliked: Room comfort
We ordered a Studio room with a double bed. What we got was a double sofa that opens to a so called ×´bed", far from being comfort for a couple. The reaction of the staff to our complains about feeling misled was "cold".
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fajne wakacjÄ™
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel in Innenstadtnähe

Waren zum Skispringen dort. Es ist alles super gelaufen werden auf jeden fall wiederkommen !!!!!
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Katha

Liked: Cleanliness, staff & service, property conditions & facilities

Tolle Lage in den Bergen, sehr ruhig mit Ausblick

Der Service war super, fast alles wurde möglich gemacht. Die Masseurin ist unglaublich gut und alle waren sehr freundlich. Das Appartement war auch gut ausgestattet mit Kamin, Siebträger-Kaffeemaschine (auch wenn sehr einfach) aber alles etwas eng. Mit 6 Personen ist das Premier-Apartment etwas klein und die Betten waren nicht so komfortabel. Das Bad war wunderschön aber die Dusche lief aus, weil die Tür nicht richtig dicht war und die Halterung für den Duschkopf war auch kaputt.
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint och rent hotell med fantastiskt spa

Ett nybyggt och mycket fräscht hotell. Lägenheten vi bodde i var mycket fin och välplanerad. Att använda hotellets spa är gratis (i alla fall när vi bodde där) och spat är bra. Nära till busstation, tågstation och äventyrsbad.
Verified

6/10 Okay

Natalia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Super miejsce pobytu, pogoda, atmosfera.Wszystko się zmieniło jak dojechaliśmy do Smrekowej.Pokój który zamawialiśmy okazał się totalna klapą.Miał być z widokiem na góry znajdował się na parterze z widokiem na taras sąsiedniego budynku.Były w nim dwa grzejniczki,nie nadążały ogrzewać dosyć dużej przestani.Pani recepcjonistka tłumaczyła się tym,że to nie możliwe,że nikt sie nie skarżył na niską temeprature w pokoju.Tak więc dla niej problemu nie było. Po kilku telefonach i wizycie u naszej gwiazdy wyjazdu dostaliśmy pokój z widokiem na gory i przed wszystkich z działającymi grzejnikami.W pokoju piękny kominek,który nadaje super atmosfery. Jednak ta atmosfera też kosztuje. Około 8 kawałków drewna-30 zł a w gratisie obrażona mina naszej gwiazdy.Myśle,że ten problem wynikał z tego,że na hotels.com znależliśmy super ofertę tyle,że za niską cene. Na weekend im sie nie kalkulowało więc dlatego dostaliśmy taki pokój. Przed zamówieniem pokoju warto zapytać w którym budynku znajduje się pokój.Dla pary z dziećmi wychodzenie do innego budynku na sniadania może być średnio przyjemne zwłaszcza gdy jest snieg do kolan.Apartament bardzo ładny, przyjemne miejsce poza obsługą zwłaszcza jedną Pania recepcjonistką, minęła się zdecydowanie ze swoim powołaniem.Odrobina uśmiechu i kultury nikomu nie zaszkodzi, zwłaszcza gdy pracuje się w takim miejscu.Warto się zastanowić nad doborem pracowników w końcu to oni tworzą atmosferę.Polecam pokój "Murowaniec" :)
Verified

8/10 Good

Suvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

huoneistohotelli hyvällä vuodesohvalla!

Kävimme patikointireissussa Zakopanessa ja yövyimme tässä huoneistohotellissa.Huone oli tilava ja keittiö hyvin varusteltu joten eväiden ja illallisten tekeminen sujui hienosti. Hotellin kylpyläosasto on pieni, mutta hiljaisena aikana porealtaassa oli mukava rentoutua. Hotellissa mahdollisuus saada hyvä ja monipuolinen aamiainen.
Verified

10/10 Excellent

Kacper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Przyjemny hotel

BArdzo ladnie i czysto, mila obsluga, POLECAM
Verified

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Staffan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Aleksandra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Jorgen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018