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Aparthotel

Luciana Hotel & Beach Club

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Photo gallery for Luciana Hotel & Beach Club

Front of property
Pool
Exterior
Room
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • On beach
  • Outdoor pool
  • Air-conditioning
  • Terrace
  • Free Wi-Fi
  • 24/7 front desk
The current price is AU$116
includes taxes & fees
15 May - 16 May

Explore the area

View map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪13 min walk‬

Choose your unit

View all photos for Deluxe Room

Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Partial Sea View

Terrace/patio

Deluxe Double Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Partial Sea View

Terrace/patio

Deluxe Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Luciana Hotel & Beach Club

When you stay at this beach aparthotel, you can enjoy umbrellas, sunloungers and free beach club on site. Each apartment offers free WiFi, a coffee/tea maker and a Smart TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Luciana Hotel & Beach Club offers 22 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 200 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 008-007-006973/2025
Property # 16035802
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Luciana Hotel & Beach Club have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Luciana Hotel & Beach Club?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Luciana Hotel & Beach Club on 15 May 2026 start from AU$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Luciana Hotel & Beach Club pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Luciana Hotel & Beach Club?

This property doesn't offer parking.

What time is check-in at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Luciana Hotel & Beach Club?

Checkout is at 11:00 AM. Late checkout is available for a fee.

Where is Luciana Hotel & Beach Club located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre and within a 10-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal and Mamitas Beach. Gran Coyote Golf and Xplor Theme Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Luciana Hotel & Beach Club Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 304 out of 644 reviews
Rating 8 - Good. 183 out of 644 reviews
Rating 6 - Okay. 76 out of 644 reviews
Rating 4 - Poor. 35 out of 644 reviews
Rating 2 - Terrible. 46 out of 644 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Check-in

8.0/10

Communication

8.2/10

Listing accuracy

Reviews

Verified

10/10 Excellent

carolyn

Liked: Cleanliness, amenities, property conditions & facilities
really really great stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sean Garett

Liked: Cleanliness, amenities
Nice rooms, nice beach good value.
Rooftop bar view
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Glenda

Liked: Cleanliness, communication
Staff were all very pleasant and helpful.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

William Murray

Liked: Cleanliness, property conditions & facilities, communication
Room was clean , staff were exceptional , amenities were decent.
Stayed 21 nights in Nov 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, communication
great rooms very clean and very nice outdoor sitting area
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, room comfort, communication
Great value for the price! Want to keep this place a secret to myself!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tyler

Great room hot tub private in Back was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arif

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so friendly. The rooms are clean and comfortable. The beach and surf side was literally perfect and out of a magazine. Will definitely recommend and return.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

scott

Liked: Cleanliness, amenities, communication
The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pia

Liked: Cleanliness, amenities, communication
Everything was nice
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property small pool great restaurant
Stayed 1 night in Aug 2025
Verified

8/10 Good

Gabriel

Liked: Cleanliness, amenities, communication
Room was spotless but had an adjoining balcony to the next room
Adjoining balcony
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was always clean, the staff is amazing, great food and beverages right by the beach. Couldn’t have asked for a better place to stay, only thing is no elevator, walking 3 flights of stairs when you’ve had a bit to drink isn’t fun, but it’s one of our best experiences, 100% recommended
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

Yi Jing

Disliked: Room comfort
Pool & hot tub are way too small to swim.
Stayed 6 nights in Dec 2025
Verified

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
The room had roaches in it, was dated and did not reflect the images online.
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Tana

Liked: Cleanliness, communication
The hotel and staff were wonderful! Needs some updates but overall clean. On the main strip next to shopping and walkable to everything. The rooftop access to bar and pool of the Carmen hotel had amazing views of the ocean and more relaxing if you didn’t want to be on the sandy beach. The only downside was there is no onsite parking and we had to drag luggage down main streets and park blocks away. Expect it to be busy, noise and regular activities along a main strip of a city.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Marlaina

Liked: Cleanliness, communication
Nice room in great location with friendly staff. Unfortunately the restaurant/party place is not owned by the hotel so they have no control over noise levels or time of events. Very loud thumping music until midnight one night. The kind of music that you can feel thumping in your mattress and pillow. If you value quiet, this is not the place for you. But then neither is Playa del Carmen.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Irina

Liked: Cleanliness, amenities, property conditions & facilities, communication
A perfect location (right on the beach), an excellent value for the budget.
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Dhruvesh Nileshbhai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended for the people who want to stay near beach.
Stayed 9 nights in Apr 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice ocean views
Stayed 1 night in Aug 2025
Verified

8/10 Good

Layla

Liked: Cleanliness
You don't come here for the pool when the beach is literally 30 seconds outside your door. Breakfast at the bar was nice and convenient. Trouble getting a lounge chair if you don't go out early, but there's other spots down the way if you ask them. I enjoyed that they didn't start music until later in the morning and that it was stopped at a decent hour of the night.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Chris

Liked: Cleanliness
This is a charming boutique hotel with a no frills style but big hospitality, chill beach vibe and near 5th ave.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Marshall

Disliked: Cleanliness, amenities, communication
Played very loud thumping music all day, & even into the night! We like to go to be early so that we can get up early and enjoy the sunrise. Not with loud thumping music until 12:15 a.m. Also, we patronized the restaurant a few times, but once we had our own sandwich to eat. The staff we had generously tipped previously, then threatened to call the police on us. We do not recommend Luciana, & we will never, ever stay at Luciana again.
Stayed 16 nights in Jan 2026
Verified

2/10 Terrible

Wendy

Disliked: Amenities
Front desk staff is excellent, the hotel on the other is not. Door had no lock on it and was direct to the outside. Kids everywhere, setup was terrible. Needless to say we stayed at the sister property The Carmen, which was wonderful.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Noriam

Disliked: Cleanliness, property conditions & facilities, communication
The water shower was cold
Stayed 1 night in Nov 2025