Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Luciana Hotel & Beach Club is in the entertainment district and on the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Tres Rios Ecopark. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Restaurants
Cervecería Chapultepec - 3 min walk
Starbucks - 2 min walk
Zenzi Beach Club - 2 min walk
Fah Restaurant Bar - 2 min walk
Mi Jardin Secreto
About this property
Luciana Hotel & Beach Club
When you stay at this beach aparthotel, you can enjoy umbrellas, sunloungers and free beach club on site. Each apartment offers free WiFi, a coffee/tea maker and a Smart TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Luciana Hotel & Beach Club offers 22 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions come with satellite channels.
Bathrooms include a shower and hairdryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Special check-in instructions
The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 200 for children
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property Registration Number 008-007-006973/2025
Property # 16035802
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Does Luciana Hotel & Beach Club have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Luciana Hotel & Beach Club?
As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Luciana Hotel & Beach Club on 16 Aug 2026 start from AU$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Luciana Hotel & Beach Club pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Luciana Hotel & Beach Club?
This property doesn't offer parking.
What time is check-in at Luciana Hotel & Beach Club?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Luciana Hotel & Beach Club?
Checkout is at 11:00 AM. Late checkout is available for a fee.
Where is Luciana Hotel & Beach Club located?
Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre and within a 10-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal and Mamitas Beach. Gran Coyote Golf and Xplor Theme Park are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Luciana Hotel & Beach Club Reviews
Reviews
8.2
Very good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Good location in town on the beach. Everything was clean and well kept. Was a nice break from the huge resorts. Seaweed was no different here than anywhere else but they tried to keep it cleaned up.
Luciana Hotel was a great escape from our Minnesota winter! Our room was large, had a comfortable bed, terrific shower, coffee maker and refrigerator. Mere steps away from the beautiful beach bar where a calm
Julie
Stayed 2 nights in Feb 2026
Verified review
8/10 Good
William Murray
16 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Room was clean , staff were exceptional , amenities were decent.
William Murray
Stayed 21 nights in Nov 2025
Verified review
10/10 Excellent
Bonnie
23 Nov 2025
Liked: Cleanliness, amenities, communication
great rooms very clean and very nice outdoor sitting area
Everything about the property was great except the bed! That was the hardest bed I’ve ever slept on. Aside from that, location was amazing the Luciana beach club is now seperate and to use you have to spend about $400 pesos which wasn’t bad. Never got to go to the Carmen roof top which is what’s included now with the stay
Great hotel
Very helpful for the check-in process as we arrived earlier they agreed to keep our luggages
Our room was great
Good location
The only this is the beach club link to the hotel requested a minium consumable if you want to use their beds even you are a guest at the hotel. And the sound is very very loud which makes it hard to rest
Charlotte
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
Tyler
11 Nov 2025
Great room hot tub private in Back was great
Tyler
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Matthew
15 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property small pool great restaurant
Matthew
Stayed 1 night in Aug 2025
Verified review
10/10 Excellent
Megan
5 Dec 2025
Liked: Cleanliness, room comfort, communication
Great value for the price! Want to keep this place a secret to myself!
Megan
Stayed 4 nights in Nov 2025
Verified review
8/10 Good
Maria
12 May 2026
Liked: Check-in, communication, listing accuracy
The only thing no hot water to take a shower. Maintenance person leaves at 8:00 pm so had to go to another room to be able to take a shower other then that just the inconvenience.
Maria
Stayed 2 nights in May 2026
Verified review
10/10 Excellent
Dean
19 Feb 2026
Liked: Cleanliness, amenities, communication
We had a very pleasant stay. The room was nice and the ‘partial’ ocean view was lovely. The staff was organized and courteous. The attached beach cabanas and restaurant was exemplary along with their staff and food. Granted, this is a Mexican hotel so be prepared for construction ‘oddities’ and smaller bathroom dimensions. Nothing unsafe just quirky. A lovely lovely place in the heart of the action of Playa del Carmen
Dean
Stayed 7 nights in Feb 2026
Verified review
10/10 Excellent
Arif
14 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so friendly. The rooms are clean and comfortable. The beach and surf side was literally perfect and out of a magazine. Will definitely recommend and return.
The Luciana was fine. I liked the location. Its really right between the beach and La Quinta Ave. I actually found it to be a fairy quiet place considering location. The only thing i would complain about was no hot water in shower. But after a hot day on the beach and roof top pool it was still ok.