Aparthotel

Grand Polanco Residencial

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Photo gallery for Grand Polanco Residencial

A courtyard with multiple tables and chairs, surrounded by a building with balconies and windows.
A modern living room with a dining area, a sofa, a TV mounted on the wall, and a potted plant.
A spacious lobby with a marble floor, a large mirror, a seating area with a table and chairs, potted plants, and framed artwork on the walls.
A multi-story building with a curved facade, large windows, and a central entrance with steps.
A reception area with a marble counter, a seating area with chairs, and a view of the interior through the glass door.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Made for relaxation
    Top-rated for comfort — guests feel right at home here.
  • Private garden
    A rare find — relax in the peaceful, private garden space.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Chapultepec Park

Popular amenities

  • Self-parking available
  • Pets allowed (fee applies)
  • Kitchen
  • Laundry room
  • Air-conditioning
  • Balcony

Explore the area

View map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Spanish Consulate General
    ‪5 min walk‬
  • Place, National Museum of Anthropology
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬

Choose your unit

View all photos for Standard Apartment

A hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Standard Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Apartment, 2 Double Beds

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

A hotel room with a large bed, a desk, a chair, a bedside table, and a mirror.

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Apartment

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Superior Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Apartment, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Apartment, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Apartment

Room

Standard Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • Sleeps 5
  • 2 King Beds and 2 Single Beds

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About this property

Grand Polanco Residencial

A fitness centre, self parking and free use of bicycles are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a dining area and a sitting area, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Grand Polanco Residencial offers 34 accommodations with DVD players and espresso makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre and complimentary bicycles.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1500
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 5000 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Covered self-parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1500 (subject to availability)
  • Late check-out fee: MXN 1000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 16536437
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Is Grand Polanco Residencial pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 5000 per pet, per night.

How much is parking at Grand Polanco Residencial?

Self-parking is available for MXN 100 per night.

What time is check-in at Grand Polanco Residencial?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 1500 (subject to availability).

What time is check-out at Grand Polanco Residencial?

Checkout is at noon. Late checkout is available for MXN 1000.

Where is Grand Polanco Residencial located?

Located in Polanco, this aparthotel is within a 10-minute walk of Avenida Presidente Masaryk and Chapultepec Park. Paseo de la Reforma and Auditorio Nacional are also within 1 mile (2 km). Polanco Station is only a 4-minute walk and Auditorio Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 501 out of 664 reviews
Rating 8 - Good. 116 out of 664 reviews
Rating 6 - Okay. 25 out of 664 reviews
Rating 4 - Poor. 9 out of 664 reviews
Rating 2 - Terrible. 13 out of 664 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Check-in

9.2/10

Communication

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location, nice staff, kitchen and living room comfortable, great bed and bathroom, safe area
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Great room and accommodations
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in
Staff was very friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location in the heart of Polanco, within walking distance of great restaurants, shops, and parks. The apartment-style accommodations were spacious, comfortable, and well equipped, and the staff was exceptionally friendly and helpful throughout my stay. A perfect combination of comfort, convenience, and personalized service
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location! Right in the middle of Polanco with many amenities down the block and multiple restaurants around there too!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
The stay was perfect!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great location and great place.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location. Everything in the room worked well. The staff was very friendly and helpful
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
beautiful place in a great location
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Our stay was great.
Stayed 9 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great Location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
very nice place, great neighborhood
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Amazing hotel in great location.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was beautiful, clean, and centrally located. The staff was friendly and welcoming , very helpful!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff , great area and nice amenities..
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean and kitchen well equipef
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Spacious apartment, well furnished with very comfortable beds. Great location!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel is very quiet and super centric. You have convince stores close by and lots of good restaurants
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spotless and the bed very comfy
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Best place to stay in Mexico. Love that it is located in Polanco (walking distance to shops, restaurants). Completely safe to walk the surrounding area. The apartments are beautiful, very clean, and spacious. Family friendly and secure because there is a security guard 24 hrs. This it the 2nd time we stay with family and we keep on loving the place. They always leave us a complimentary wine bottle. Also love that there is an Oxxo convenience store right in front of the apartments.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
The place is nice, clean and great location, I enjoyed my stay here, but It is kind of noisy. The only thing I didnt' liked much is that breakfast is very basic, but there are good options available close to the peoperty.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location and clean inside.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean well located property.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff is nice, the coffee is good and the views something else. I would stay again any time.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great service, great team
Stayed 4 nights in Feb 2026