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Aparthotel

Citadines Xinghai Suzhou

Photo gallery for Citadines Xinghai Suzhou

Exterior
Property video
Exterior
Breakfast area
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Self-parking available
  • Kitchen
  • Laundry room
  • Air-conditioning
  • Free Wi-Fi
  • Housekeeping
The current price is AU$77
includes taxes & fees
22 May - 23 May

Explore the area

View map
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021
  • Place, Gate to the East
    ‪16 min walk‬
  • Place, In City Shopping Mall
    ‪18 min walk‬
  • Place, Jinji Lake
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪32 min drive‬

Choose your unit

View all photos for Deluxe Room, 1 Bedroom

Room

Deluxe Room, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio

Room

Executive Studio

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Bedroom

Living area

Executive Room, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Bedroom

Room

Premier Room, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Suzhou

Located in Suzhou Industrial Park, a neighbourhood in Suzhou, Citadines Xinghai Suzhou is in a shopping district. Gate to the East and Beisi Pagoda are local landmarks, and travellers looking to shop may want to visit In City Shopping Mall and Suzhou Center Mall. Classical Gardens of Suzhou and Couple's Retreat Garden are also worth visiting.
View more Aparthotels in SuzhouOpens in a new window

What's nearby

  • Gate to the East - 16 min walk - 1.4 km
  • In City Shopping Mall - 18 min walk - 1.6 km
  • Suzhou Center Mall - 20 min walk - 1.7 km
  • Jinji Lake - 2 min drive - 2.1 km
  • Fengmen Street - 2 min drive - 2.7 km

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 19 min drive
  • Pudong International Airport (PVG) - 118 min drive

Restaurants

  • ‪串dining - ‬5 min walk
  • ‪Katong Restaurant | 咖东餐厅 - ‬5 min walk
  • ‪柚子 日本料理 - ‬8 min walk
  • ‪増増 | 增增 | Masumasu - ‬6 min walk
  • ‪招小柚广式茶点 - ‬5 min walk

About this property

Citadines Xinghai Suzhou

This aparthotel features a restaurant, a fitness centre and self parking. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a fridge, a stovetop and a microwave. Added amenities include a dining area, a sitting area and an electric kettle.
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 106.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 53 per person
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Self-parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Citadines Xinghai Suzhou pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citadines Xinghai Suzhou?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Citadines Xinghai Suzhou on 22 May 2026 start from AU$77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Xinghai Suzhou?

Self-parking is available for CNY 40 per day. Limited spots are available.

What time is check-in at Citadines Xinghai Suzhou?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Citadines Xinghai Suzhou?

Checkout is at noon.

Does Citadines Xinghai Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 636 per vehicle applies.

Where is Citadines Xinghai Suzhou located?

Located in Suzhou Industrial Park, this aparthotel is within 1 mile (2 km) of Gate to the East and In City Shopping Mall. Jinji Lake and Suzhou Center Mall are also within 2 miles (3 km). Xinghai Square Station is 8 minutes by foot and Ligongdi West Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Citadines Xinghai Suzhou Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 62 out of 171 reviews
Rating 8 - Good. 83 out of 171 reviews
Rating 6 - Okay. 21 out of 171 reviews
Rating 4 - Poor. 1 out of 171 reviews
Rating 2 - Terrible. 4 out of 171 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Check-in

8.2/10

Communication

6.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Shian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to move around
Stayed 3 nights in Apr 2024
Verified

8/10 Good

DIOGO ALVES

Liked: Cleanliness, amenities, room comfort, communication
Is it a little bit difficult to find the hotel.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kien Min

Liked: Cleanliness, room comfort, communication
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024
Verified

6/10 Okay

Jacob

Liked: Amenities, communication
The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data.
Stayed 8 nights in Apr 2025
Verified

6/10 Okay

Katsuhiro

Liked: Amenities, property conditions & facilities
湯船にお湯を溜めた後、シャワー利用すると 徐々に温度が下がっていった。
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

TAKAYUKI

ワンルームアパート

サービスアパートをホテル利用しています。可もなく不可もなくですが、洗浄機付きトイレがあるのはプラスです、
Stayed 1 night in Aug 2025
Verified

8/10 Good

hsinying

Liked: Cleanliness, room comfort, communication

住宿體驗良好

已經五年沒入住這飯店，這次入住有三點不如從前 1. 洗澡熱水熱度不夠 2.房間沒有有效連結的wifi 3. 早餐樣式變少了 不過多了 機器人 跟 外送櫃 整體來說 還是很滿意這次住宿的
Stayed 1 night in Jun 2025
Verified

8/10 Good

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities, communication
コスパの良いホテルでした。
Stayed 3 nights in Apr 2025
Verified

8/10 Good

ryoichi

Liked: Cleanliness, amenities, property conditions & facilities, communication
費用が安く、周りにはレストラン街があり、かつ静かでゆっくり出来ます。
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

XIAOZHONG

Disliked: Cleanliness, communication

「高級」と思いましたが…

昔は高級ホテルかもしれませんが、今回は全く感じられなかった。設備は古いし、朝食の選択肢も少ない。 つまり、今度は泊まりません。
Stayed 2 nights in Feb 2023
Verified

8/10 Good

HOSUNG

Liked: Cleanliness, room comfort, communication
첫입실 시 추워서 샤워하기 힘들었음. 거실과 방 넓고 주방이 분리되어 있어 편안했음. 아침은 보통이었음
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

HIROFUMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
住みやすいと思います。
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice location

Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Good Space

Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

KONGSUP

Liked: Cleanliness, room comfort, communication

출장자가 머물기 좋은 호텔

위치도 좋고 서비스도 편안했던 아주 쾌적한 호텔입니다.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Clean and spacious hotel

Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Stayed 3 nights in Dec 2019
Verified

8/10 Good

BYUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First business trip to Suzhou

Good value for money. Friendly staff and good location. Good for business trips. The necessary items are well prepared.. It is likely to use next time.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

RODRIGO

Amazing view, people is very kind snd the hotel has Excellent food
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

蘇州ホテル

深夜から早朝までの短期滞在でしたが、朝食のメニューも豊富で満足でした。フロントにタクシーを手配頂きましたが、とても良い対応でした。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

MENGWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

CP值高，會再入住…
Stayed 1 night in Jul 2019
Verified

8/10 Good

Jung-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient environment, breakfast is good enough. Good to stay for business.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Yongzhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very clean and comfortable. Breakfast is great too. Sofa bed needs to pay extra RMB 105 if you want to use.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good location, bedroom and living room separate with a kitchenette.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
직원이 영어를 잘함
Stayed 1 night in Mar 2019