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Chiado Mercy - Lisbon Best Apartments

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Photo gallery for Chiado Mercy - Lisbon Best Apartments

A row of white buildings with red-tiled roofs, a street in between, and a body of water in the background.
A multi-story building with a red-tiled roof, multiple balconies, and a ground-floor entrance with a door and windows.
A neatly arranged bedroom with a large bed, a bedside table with a lamp, and framed motivational quotes on the wall.
A modern kitchen with white cabinets, a built-in oven, and a dining area with a round table and white chairs.
A street view with buildings, a church, and a clear sky.

Reviews

10 out of 10
Exceptional

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Onsite parking available
    Convenient and secure on-site parking, a rare amenity in the area.
  • Walkable and wonderful
    Guests love the walkable location for its easy access on foot.
  • Discover nearby landmarks
    Walk to Rossio Square

Popular amenities

  • Parking available
  • Dog-friendly
  • Kitchenette
  • Air-conditioning
  • Free Wi-Fi
  • Free cots/infant beds

Explore the area

View map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Choose your unit

View all photos for Standard Apartment, 1 Bedroom

A hotel room with a large bed, two bedside tables, a chair, and a view of buildings through the window.

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

A four-poster bed with a dark frame, a white bedside table with a lamp, and a small desk with a fan.

Superior Apartment, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

A neatly arranged bedroom with a large bed, a bedside table with a lamp, and framed motivational quotes on the wall.

Standard Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

A modern bedroom with a large bed, bedside tables, and a red rug.

Superior Apartment, 2 Bedrooms

  • 104 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 3 Bedrooms

A bedroom with a bed, a chair, and a door leading to an outdoor area.

Superior Apartment, 3 Bedrooms

  • 132 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Chiado Mercy - Lisbon Best Apartments

Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches, such as an espresso maker and slippers. Limited housekeeping is available.
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets are allowed for an extra charge of EUR 20, per accommodation, per night, plus a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 13 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number No Registration ID
Property # 17332801
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

Frequently asked questions

Is Chiado Mercy - Lisbon Best Apartments pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 13 kg per pet. There's a deposit of EUR 200 per stay and a fee of EUR 20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Chiado Mercy - Lisbon Best Apartments?

Limited spots are available.

What time is check-in at Chiado Mercy - Lisbon Best Apartments?

Check-in start time: 3 PM; check-in end time: 9:00 PM.

What time is check-out at Chiado Mercy - Lisbon Best Apartments?

Checkout is at noon.

Does Chiado Mercy - Lisbon Best Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Chiado Mercy - Lisbon Best Apartments located?

Located in Lisbon City Center, this apartment building is within a 10-minute walk of Fado in Chiado, Rossio Square and Avenida da Liberdade. Santa Justa Elevator and Commerce Square are also within 15 minutes. Largo Trindade Coelho Stop and Rua São Pedro de Alcântara Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Chiado Mercy - Lisbon Best Apartments Reviews

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 328 out of 356 reviews
Rating 8 - Good. 24 out of 356 reviews
Rating 6 - Okay. 2 out of 356 reviews
Rating 4 - Poor. 1 out of 356 reviews
Rating 2 - Terrible. 1 out of 356 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Check-in

9.8/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Erwandi

Liked: Cleanliness, check-in
Great location and service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thuy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place and the rooms are cleaned. The staff was nice and responsive. We got upgraded too; it was very lovely. The location is great!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Alastair

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment with great communication and help throughout. Thoroughly recommend.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Saul

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment which we rented in Chiado Mercy was perfect for our family of 4. It was very clean and had all the amenities of a vacation apartment. The location was perfect for walking to Barrio Alto and local restaurants. We felt secure walking to some of the monuments, churches and the Time Out Market which are mostly within 3-10 mins of the Chiado Mercy Apartment in Lisbon. Bring your walking shoes and enjoy the culture.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Prabhdeep Singh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious apartment. Would definitely stay again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Samantha LeComte

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and very clean and spacious apartment. Would definitely consider staying again when back in Lisbon. Only slightly negative would be that garage has very tight parking and locks and keypads on front door and garage did not work all of the time. Also there is laundry but very very small washer dryer combo and dryer did not dry the clothes. Beautiful place and very responsive staff.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, clean hotel with excellent location.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Adam M.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great host. Great location. Great accommodations. Highly recommend.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alyssa Marie Olalia

Liked: Cleanliness, property conditions & facilities, communication
Excellent place to stay. Will definitely recommend and stay here again. Pictures didn’t give justice to the place, it was very clean, smelled so clean and well maintained. Got a surprise birthday cake too from the property.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment has the most beautiful view on the patio and we really enjoyed our rooms and comfortable beds. It was nicely decorated, and the host were very responsive helpful and I am highly recommending this apartment.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, room comfort, communication
Apartment was very central. Ben the host was fantastic, very contactable and knowledgeable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, room comfort, communication
Excelent stay !!
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is at a perfect location with everything nearby, including the Metro! It’s clean and we thoroughly enjoyed staying here. Communication was very smooth with the team. Would highly recommend and would stay here again on our next visit!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
An amazing, clean, comfortable, convenient, nice place to stay in a wonderful part of Lisbon. The apartment was perfect, in a great location, and the communication was amazing. Would definitely stay here again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great space! Very comfortable and well kept. Fernando was super helpful and friendly! He’s the best.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Salim A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property . Great location. Very professional team/staff .
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were beautiful and the locations were fabulous! We had to switch rooms during our stay as Expedia had an error on the listing and Lisbons Best was amazing and super easy to deal with and went above and beyond what was expected. We will 100% use their property again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joie

Liked: Cleanliness, property conditions & facilities, communication
Great location!
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Frederique

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location but a little loud at night. Perfect accommodations.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, communication
Property was clean,well appointed and in a great location for restaurants.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfectly equipped, very clean, nice decoration, very comfortable. Everything was very neat. I would definitely stay there again in the future. 👌
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities, communication
beautiful apartment, very comfortable amenities in a great location to explore lisbon
Stayed 3 nights in Mar 2025