Located in Torquay, a neighbourhood in Hervey Bay, Grand Mercure Allegra Hervey Bay is near the airport and on the waterfront. Hervey Bay Historical Village Museum and Fraser Coast Discovery Sphere are cultural highlights, and some of the area's attractions include Reefworld Aquarium and WetSide Water Education Park. Kayaking, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Hervey Bay Historical Village Museum - 5 min drive - 3.4 km
Stockland Hervey Bay Shopping Centre - 7 min drive - 4.6 km
Getting around
Hervey Bay, QLD (HVB) - 8 min drive
Restaurants
McDonald's - 4 min drive
Thai Smile Takeaway - 2 min drive
Golden Chicken - 4 min drive
Tanoshi - 3 min drive
Subway - 10 min walk
About this property
Grand Mercure Allegra Hervey Bay
Guests of this beach aparthotel will appreciate convenient on-site amenities such as a 24-hour fitness centre and a steam room. Each apartment has 2 bedrooms and offers free WiFi and a minibar. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is available once per stay.
Grand Mercure Allegra Hervey Bay offers 24 accommodations with washers/dryers and minibars. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.
This Hervey Bay aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided once per stay.
Recreational amenities at the aparthotel include an outdoor pool, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 5:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The property charges 1.4 per cent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
The check-in location differs from the property location; go to: [70 Cypress St]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Credit card charges are subject to a surcharge of 1.4 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 1775839
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Frequently asked questions
Does Grand Mercure Allegra Hervey Bay have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Grand Mercure Allegra Hervey Bay?
As of 15 May 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Allegra Hervey Bay on 1 Jan 2027 start from AU$380, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Mercure Allegra Hervey Bay pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grand Mercure Allegra Hervey Bay?
Self-parking is free at this property.
What time is check-in at Grand Mercure Allegra Hervey Bay?
Check-in start time: 2:00 PM; check-in end time: 5:30 PM. Late check-in is available during limited hours.
What time is check-out at Grand Mercure Allegra Hervey Bay?
Checkout is at 10 AM.
Where is Grand Mercure Allegra Hervey Bay located?
Offering direct access to the beach, this Torquay aparthotel is within 1 mi (2 km) of Shelly Beach and Esplanade. Hervey Bay Botanic Garden and Urangan Central Shopping Centre are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Grand Mercure Allegra Hervey Bay Reviews
Reviews
9.4
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Easy access and parking, spacious and clean room.
Friendly staff at reception.
Scott
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Manuel
4 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
the room was excellent and the whole facilities were great.
Manuel
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Justin
20 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome stay. Great reception staff and rooms were awesome for their age. Great quiet location with great Italian restaurant attached. Pool was heated and great for kids. Highly recommend.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Jared
Stayed 3 nights in Aug 2025
Verified
10/10 Excellent
Stephanie
19 Apr 2024
Liked: Cleanliness, room comfort, communication
Quiet and relaxing stay
Had a great stay. The accommodation and facilities are great. The location is also great right ln the beach with great cafes and restaurants next door
Stephanie
Stayed 3 nights in Apr 2024
Verified
10/10 Excellent
Lyndee
27 Sept 2025
Liked: Cleanliness, room comfort, communication
Stylish and clean
Beautiful apartment. Stylish and had everything we needed for a short stay. Reception staff were fabulous, lots of information about the property and the pool was beautiful and clean. Wish it had a spa though.
There are private spa apartments you can book.
Great security for your car and free designated parking.
Overall really great property on the beachfront and nice walk to shops.
Lyndee
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Emma
23 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our apartment was wonderful , very roomy and the courtyard spa was excellent . Everybody was so friendly and the added bonus of a great restaurant right at the front . Apartment was clean and well equipped . We will definitely be staying here next time we visit Hervey Bay