Winíka Alterra

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Photo gallery for Winíka Alterra

A rustic wooden building with a brick pathway leading to it, surrounded by lush greenery and flowering plants.
A wooden deck with lounge chairs and umbrellas, a swimming pool, and a stone wall.
A wooden cabin room with a bed, a grey sofa, and a wicker coffee table.
A room with a bed, wicker chairs, and a view through a glass door.
Solar panels on a roof, a pool, and houses with red roofs in the background.

Reviews

9.8 out of 10
Exceptional

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.

Popular amenities

  • Furnished balcony
  • Massages in spa
  • Valet parking included
  • Outdoor pool
  • Housekeeping
  • Shared kitchen access

Explore the area

View map
Carretera Palenque-Ocosingo Km 4.5, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪19 min drive‬
  • Place, Museo Del Textil
    ‪19 min drive‬
  • Place, Aluxes Eco Park
    ‪26 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪31 min drive‬

Choose your unit

View all photos for Family Cabin, Multiple Beds

A wooden cabin room with two beds, a hanging light fixture, and a window with a view of greenery.

Family Cabin, Multiple Beds

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Cabin, 1 King Bed

A wooden-paneled room with a bed, bedside tables, and a bench.

Deluxe Cabin, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Frequently asked questions

Does Winíka Alterra have a pool?

Yes, this property has an outdoor pool.

Is Winíka Alterra pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Winíka Alterra?

Self-parking and valet parking are free at this property.

What time is check-in at Winíka Alterra?

Check-in begins at 2 PM.

What time is check-out at Winíka Alterra?

Checkout is at 12:30 PM.

Does Winíka Alterra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per vehicle applies.

Where is Winíka Alterra located?

Situated in Palenque, this cabin is 1.8 mi (2.9 km) from Misol-Ha Waterfalls.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Winíka Alterra Reviews

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 33 out of 39 reviews
Rating 8 - Good. 5 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Check-in

10/10

Communication

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Stayed 6 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Increíbles cabañas en medio de la selva, si quieres la experiencia completa de palenque es muy buena opción, incluso un día sacaron un telescopio y vimos la luna y jupiter, la atención fue muy buena, volveríamos de nuevo a quedarnos ahí.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
El lugar es muy bonito, la cabaña muy limpia y agradable, el personal súper atento
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buen lugar para quedarse si buscas estar entre la naturaleza. Recomendable.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Súper amable el personal! Pero Un poco básico el hotel.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECTO...

TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente. El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Very quiet. Incredible view. Just perfect to relax
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para descansar, excelente servicio
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto súper recomendado: excelente servicio y lugsr
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar muy bello en medio de la naturaleza. Una excelente cocina en el restaurante
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne und gepflegte Anlage. Das Personal ist sehr freundlich und sehr bemüht. Die Zimmer sind sehr schön, allerdings von der Ausstattung ist fast nichts im Zimmer, zB keine Gläser oder Föhn. Man bekommt alles auf Nachfrage an der Rezeption. Der Weg von der Hauptstraße zur Anlage ist eine Katastrophe, sehr schlechter Weg!
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau cadre en plein milieu de la nature. Chambre très jolie même si mal insonorisée. Personnels très gentils. Je recommande
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour

Nous étions vraiment ravis d'avoir choisi le Winika Alterra. Nous avons beaucoup aimé la localisation—à côté de la route principale, mais néanmoins très tranquille... et un peu en retrait du site archéologique de Palenque. Nous avions vraiment l'impression d'être en pleine nature et coupés du monde. Certains clients ont émis quelques réticences par rapport à la route d'accès, mais nous ne l'avons trouvé pas très compliqué à négocier (cependant, je ne sais pas ce que ça donne en temps de pluie). Sinon, les bungalows sont très spacieux et propres, avec une très bonne climatisation. Le personnel est absolument adorable. Ils étaient vraiment aux petits soins avec nous et la nourriture au restaurant est assez bonne. Nous avons aussi profité de la piscine — vraiment top, étant donné qu'il a fait très chaud et humide lors de notre séjour à Palenque. Pour se rendre sur le site archéologique, nous avions déjà réservé un chauffeur par le biais de notre hôtel à San Cristobal de las Casas, mais nous avons vu des taxis à Winika Alterra. Du coup, j'imagine qu'il est assez facile de les commander.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Muy lindas las cabañas.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um oásis em Palenque! Refeições maravilhosas e a preço justo. Quartos amplos e confortáveis. Ótima localização para visitar as ruínas de Palenque. Staff extremamente gentil e atencioso. Excelente experiência!
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Villas individuelles et proches de la nature.

Winika est plus qu’un hôtel c’est un état d’esprit, mêlant des prestations de grand confort et la protection de l’environnement. Les villas en bois décorées avec goût, la piscine écologique et le restaurant excellent nous ont enthousiasmés. Le personnel est très attentionné et les patrons sont adorables. A réserver d’urgence avant qu’il n’apparaisse dans tous les guides.
Stayed 3 nights in Aug 2018