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Aparthotel

Ascott Guangzhou

Photo gallery for Ascott Guangzhou

Exterior
Property video
Outdoor pool
Front of property
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$207
includes taxes & fees
6 May - 7 May

Explore the area

View map
No.73 Tianhedong Road, Tianhe District, Guangzhou, Guangdong, 510630
  • Place, Tianhe Stadium
    ‪6 min walk‬
  • Place, Taikoo Hui
    ‪6 min walk‬
  • Place, Tee Mall
    ‪11 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Choose your unit

View all photos for Deluxe Apartment, 1 Bedroom

Room

Deluxe Apartment, 1 Bedroom

  • City view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Room

Deluxe Apartment, 2 Bedrooms

  • City view
  • 108 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom

Room

Executive Apartment, 1 Bedroom

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

Room

Premier Apartment, 1 Bedroom

  • City view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms

Living area

Executive Apartment, 3 Bedrooms

  • City view
  • 150 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

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About the area

Guangzhou

Located in Tianhe, a neighbourhood in Guangzhou, Ascott Guangzhou is in the entertainment district and near a metro station. Beijing Road Pedestrian Street and Taikoo Hui are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Water Park and Chimelong Paradise. Travelling with kids? Consider Redtory Art and Design Factory and Guangzhou Zoo.
View more Aparthotels in GuangzhouOpens in a new window

What's nearby

  • Tianhe Stadium - 6 min walk - 0.6 km
  • Taikoo Hui - 6 min walk - 0.6 km
  • OneLink Walk - 6 min walk - 0.6 km
  • Grandview Mall - 8 min walk - 0.7 km
  • Tee Mall - 11 min walk - 0.9 km

Getting around

  • Tianhe Sports Center Station - 7 min walk
  • Guangzhou East Railway Station - 9 min drive
  • Baiyun International Airport (CAN) - 42 min drive

Restaurants

  • ‪Jiang by Chef Fei - ‬1 min walk
  • ‪SONG Cafe - ‬2 min walk
  • ‪Bingsheng Restaurant 炳胜品味 - ‬1 min walk
  • ‪The Loft - ‬1 min walk
  • ‪悦铂尼 Ebony - ‬1 min walk

About this property

Ascott Guangzhou

This aparthotel features a fitness centre, a sauna and a complimentary children's club. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with a DVD player, and a kitchen with a fridge, a stovetop and a dishwasher. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Limited housekeeping is available.
Ascott Guangzhou offers 207 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Guangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 210 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 75 for adults and from CNY 37.5 for children
  • Airport shuttle fee: CNY 540 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CNY 80 per day (328 ft away)
  • Rollaway bed fee: CNY 210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Ascott Guangzhou have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from November 3 until April 30.

How much does it cost to stay at Ascott Guangzhou?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Ascott Guangzhou on 6 May 2026 start from AU$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Guangzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ascott Guangzhou?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ascott Guangzhou?

Checkout is at noon.

Does Ascott Guangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 540 per vehicle applies.

Where is Ascott Guangzhou located?

This family-friendly Guangzhou aparthotel is located in the entertainment district, within a 10-minute walk of Tianhe Stadium and Taikoo Hui. Canton Tower is 2.8 mi (4.5 km) away. Tianhe Sports Center Station is 7 minutes by foot and Shipaiqiao Station is 9 minutes.

Ascott Guangzhou Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 50 out of 112 reviews
Rating 8 - Good. 46 out of 112 reviews
Rating 6 - Okay. 10 out of 112 reviews
Rating 4 - Poor. 3 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Communication

Reviews

Verified

6/10 Okay

Nina

Liked: Cleanliness, communication
The location is very convenient. But the room is old
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Good hotel in nice location

My one bedroom apartment was large. New decor, comfortable beds. My only complaint is that the floor was a little dusty.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Chin-Aik

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk and consignteur were great.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Karen Humbeline Bee Ngoh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious. Service staff are all polite and professional. Opposite the apartment is a big mall.
Stayed 4 nights in May 2025
Verified

8/10 Good

Hyojin

Liked: Cleanliness, room comfort
booked 2bedroom suite. it was newly renovated. clean breakfast needs improvement.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
The apt a bit rundown. Need to do major upgrade
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Miscommunication got to pay breakfast fo extra pax

Upon check in was told i hv to pay breakfast for extra pax even though i booked n paid extra for all with breakfast. Toilet door spoilt, cannot be open, response was fast n they changed lock. Also fix another toilet door difficult to close. Breakfast was good but we do not want to pay breakfast everyday for extra pax due to Miscommunication between agent n hotel, location was also good. Hope to hear good news from hotel.com
Stayed 5 nights in Dec 2024
Verified

4/10 Poor

Houston

Disliked: Cleanliness, property conditions & facilities, communication
We booked 2 rooms and 1 of the room is really smelly. Report to the front and they have the housekeeper spray some Ecolab try to clear out the smell , once they sprayed, it’s clear out but later the day smell come back, did report again and look like no one can handle or willing to exchange another room for us. Also the other room, the dryer didn’t work, a lot of wear and tears. building was old but acceptable.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Magdalena

Liked: Cleanliness, room comfort
Disliked: Communication
La propiedad excelente pero recepción no hablaban inglés muy difícil la comunicación
Stayed 7 nights in Oct 2023
Verified

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best staff try hard

The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hai・・・ここは滞在型で部屋はかなり広く良かった。キッチンもあり、6日間に二度ほど調理でゆっくり食べれました。ただ備え付けの包丁が刃があまりよくなく切れなかった。時折研いでほしい。 近くにはスーパーも有難うございます。便利でした。地下鉄の駅も二つあり便利でした。朝の食事はまあ70点かな？少しはmainの食材を変えるとbetterかと。以上です。
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Stayed 7 nights in Nov 2019
Verified

8/10 Good

Kin Fan Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置优越，服务热诚

第一次入住感觉唔错，房间整洁，服务热诚，本身地理位置优越，对面就系大型商场太古汇，真系餐饮娱乐购物样样都应有尽有
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優秀なスタッフが揃っている

チェックイン、チェックアウトの手続きがスムーズ。HOTELS.COM からの予約時のリクエストを見てくれていたのは珍しい事。日本語を話すスタッフがフロントに居た。
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although e hotel is q old, but it is clean n neat. Service is good.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
大きなショッピングモール太古汇も目の前にあり、その地下には地下鉄の駅があるので移動も楽です。ホテルも室内は清潔に保たれており、日本語の話せるスタッフもいます。
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment. Helpful and polite staff. Good location near metro and big shopping mall.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to shopping malls. Rooms is almost like a full size apartment
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Location is central. The staff are warm and friendly. Huge shopping mall next to it. Plenty of eating places nearby.
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我們一行4人，可以有4位早歺卷，太好，位置於太古滙、文華洒店傍，很，已經連續入住這酒店多次，都滿意窩心的
Stayed 1 night in Nov 2018
Verified

8/10 Good

takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中心部に位置します。高級なアパートなので、3泊以上の滞在だと洗濯、自炊ができていい。部屋も広く落ち着く。3泊以上だとまた泊まりたいと思います。
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテルです。

広州に行くときはいつもこのホテルです。 ２つの地下鉄線の駅に近いことと、周りにショッピングモールやその他のお店ががたくさんあり、とても便利です。
Stayed 4 nights in Nov 2018
Verified

2/10 Terrible

Ayries Grace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Terrible Service

Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

cyn

Old n tired looking

Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Jason

Disliked: Staff & service, room comfort

Good location nothing else

Front desk not very helpful. Expect better customer servic from ASCOTT branding. Maybe they are too comfortable sitting down.
Stayed 1 night in Jun 2018