Located in Favoriten, a neighbourhood in Vienna, smartments Wien Hauptbahnhof is near the airport and near a metro station. Vienna State Opera and Belvedere are notable landmarks, and travellers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium.
Along with coffee/tea in a common area, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a Smart TV comes with satellite channels, and added amenities include free WiFi and a hairdryer. Weekly housekeeping is available.
Smartments Wien Hauptbahnhof offers 162 accommodations with a hairdryer and blackout curtains. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.
This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 5.00 per cent will be charged
We have included all charges provided to us by the property.
You need to know
Property # 19214891
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 14 days.
Frequently asked questions
Is smartments Wien Hauptbahnhof pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at smartments Wien Hauptbahnhof?
As of 19 June 2026, prices found for a 1-night stay for 2 adults at smartments Wien Hauptbahnhof on 7 Feb 2027 start from AU$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at smartments Wien Hauptbahnhof?
This property doesn't offer parking.
What time is check-in at smartments Wien Hauptbahnhof?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at smartments Wien Hauptbahnhof?
Checkout is at 11:00 AM.
Where is smartments Wien Hauptbahnhof located?
Located in Favoriten, this aparthotel is within 2 miles (3 km) of Belvedere, Vienna State Opera and Hofburg Imperial Palace. Vienna Christmas Market and Stephansplatz are also within 3 miles (5 km). Vienna Central Station is only a 2-minute walk and Alfred-Adler-Straße Tram Stop is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
smartments Wien Hauptbahnhof Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
The hotel was conveniently accessible and easily located.
Lynette
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Megan
13 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was fantastic, close to the train station and any transport we needed to catch. Easy check in and room was great.
Megan
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Lang
6 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent location.
Lang
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Aviezer
17 Dec 2025
Liked: Cleanliness, amenities
Perfect location for a night near the train station
Aviezer
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Willis
22 Nov 2025
Liked: Cleanliness, amenities, communication
Clean room easy check in and check out very good location for public transport just a nice place to stay
Willis
Stayed 10 nights in Nov 2025
Verified
8/10 Good
Baris
9 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay
Baris
Stayed 1 night in Aug 2025
Verified
8/10 Good
valinda
5 Jan 2026
Liked: Cleanliness, communication
Clean, close to trams,metro,train station,shopping.
Staff were very friendly and helpful
valinda
Stayed 4 nights in Dec 2025
Verified
8/10 Good
Tao
22 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay and a few minutes walk from central station
Tao
Stayed 4 nights in Oct 2025
Verified
8/10 Good
Maritza
6 Jan 2026
Liked: Amenities, property conditions & facilities, communication
All basic necessities is available within reach.
Maritza
Stayed 9 nights in Dec 2025
Verified
6/10 Okay
Nicolle
7 Dec 2025
Liked: Cleanliness, amenities, communication
Amenities were great, room smelt stale, whilst room was fine corridors etc were run down. Great location.
Nicolle
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Sylwia
4 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfectly clean room, amazing location close to train station and all the most beautiful places you need to see. Friendly staff absolutely recommend when you travel to Vienna
Sylwia
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Elaine
5 Jan 2026
Great
Elaine
Stayed 8 nights in Dec 2025
Verified
10/10 Excellent
Nicholas
16 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean spacious room with nice kitchen super convenient location
Nicholas
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Sassan
23 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very accommodating staff good location clean room👍
Sassan
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Daniel
20 Nov 2025
Liked: Cleanliness, amenities, communication
Nice, quiet, clean
Daniel
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Ewa
25 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
Very close to train station, clean, comfortable.
Ewa
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Smita
12 Oct 2025
Liked: Cleanliness, room comfort, communication
Very convenient location
Smita
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Satish Waman
13 Aug 2025
Liked: Cleanliness, room comfort, communication
Very well managed and located
Satish Waman
Stayed 4 nights in Aug 2025
Verified
10/10 Excellent
Graeme
21 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good pre-arrival communication - answered all my questions, easy to get in touch with, really easy to find. Vert clean and comfortable. Provides everything you need.
Graeme
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Arzu
12 Nov 2025
Liked: Cleanliness, amenities, communication
Everything was great, clean and newly furnished rooms, all amenities provided. Very close to central train station and well connected to the city via transport. Good dining options around. Would be my go to if I visit Vienna again.
Arzu
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Lilaben
7 Nov 2025
Good twin bed accommodation. Public transport hub very near.
Lilaben
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
yongwei
24 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location next to the Vienna main train station and easy access to city transportation options. The online and onsite check-in was easy and the room is clean and the rate was very ressonable.
yongwei
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
GISELLA
14 Jan 2026
Disliked: Amenities
The room was ok, the staff was not available during the weekend, as as we left on tuesday, they didn´t even looked at us
GISELLA
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Vishwas
29 July 2025
Liked: Amenities, property conditions & facilities, communication
The experience of stay was very pleasant and comfortable