Located in Qiantang neighbourhood, Shama Heda Serviced Apartments is connected to a shopping centre. Travellers eager for a bit of culture can stop by Hangzhou Grand Theatre, while those who have shopping on the agenda may want to visit MIXC Mall and Hangzhou China Silk Town. Enjoy an event or a match at Hangzhou Stadium, and consider making time for Westlake Culture Plaza—a top attraction that's not to be missed.
Zhejiang University Huajiachi Campus - 15 min drive - 16.9 km
MIXC Mall - 16 min drive - 17.5 km
Hangzhou Grand Theatre - 16 min drive - 18.2 km
Hangzhou Tower Shopping Mall - 18 min drive - 20.2 km
Getting around
Jinshahu Station - 5 min walk
Yuhang Railway Station - 14 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 29 min drive
Restaurants
the Deli @Hilton DoubleTree - 2 min walk
川霸川菜 - 17 min walk
雨石鱼 (金沙龙湖天街店) - 6 min walk
星巴克 - 8 min walk
Crowne Plaza - 7 min walk
About this property
Shama Heda Serviced Apartments
A fitness centre, coffee/tea in a common area and a business centre are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, a stovetop and a microwave. Conveniences include a washer/dryer and a sitting area, and guests will appreciate thoughtful touches, such as a pillow menu and slippers.
Shama Heda Serviced Apartments offers 102 air-conditioned accommodations with washers/dryers and computers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with cable channels and DVD players. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.
This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include a fitness centre.
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 98 to 98 for adults and CNY 49 to 98 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
A kitchen/kitchenette is available for an additional fee
Rollaway bed fee: CNY 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 19310269
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Shama Heda Serviced Apartments pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Shama Heda Serviced Apartments?
As of 2 June 2026, prices found for a 1-night stay for 2 adults at Shama Heda Serviced Apartments on 1 July 2026 start from AU$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Shama Heda Serviced Apartments?
Self-parking is free at this property.
What time is check-in at Shama Heda Serviced Apartments?
Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Shama Heda Serviced Apartments?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Shama Heda Serviced Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Shama Heda Serviced Apartments located?
Located in Qiantang, this aparthotel is within 12 mi (20 km) of MIXC Mall, Zhejiang University Huajiachi Campus and Hangzhou Grand Theatre. Hangzhou Stadium and Hangzhou Tower Shopping Mall are also within 12 mi (20 km). Jinshahu Station is only a 5-minute walk and Gaosha Road Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Shama Heda Serviced Apartments Reviews
Reviews
9.2
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
I liked the friendliness of staff, including the housekeeping. I liked the space & the quietness. I liked its environment with convenient shops, rows of street shops opposite, Paradise Walk mall, subway station, healthy breakfast (home cooked), coffee clubs & lots of eateries plus a Jap Restaurant down at the ground floor. The unit we had wasn’t a fanciful one, it faced the office block, but the people who welcomed us, who cleaned it well as well as helping us resolve dryer issue were excellent. We slept with peace. We had good sleep! At breakfast, the lady staff will recommend Hangzhou food to us, also their freshly brewed but unsweetened soya bean milk & steamed Chinese yam. The kitchen made a bowl of wanton soup with smooth wanton skins for us...hot but wholesome to eat in that cold weather! Appreciate their warmth & kindness. Lots of genuine smiles, greetings & service. Very quick check-in & check-out. Will definitely revisit Shama if we are in Hangzhou.
I would give this serviced apartment 6 stars if there is one. Staff of this hotel was super friendly and extremely helpful. One of manager on-duty led us to a nearby mall and subway station personally as we were not familiar with neighbourhood. Vincent, another manger, planed a great West Lake itinerary which saved us a lot of time and money. The room was roomy and clean. No complaint on breakfast and they have been improving their meal selections. The hotel is located in the newly developing area at the east side of Hangzhou. It is only takes minutes to Jingshahu station of Subway Line 1 by walk . However, it takes about 40 min to the West Lake by the subway though.
Verified traveller
Stayed 2 nights in Jul 2019
Verified
8/10 Good
Jeffery
1 Apr 2019
Liked: Cleanliness, staff & service, room comfort
Need to do renovations, but perfect for family
Great location for family vacation. The carpet should be replaced by leminate or wood. Breakfast is good. People are nice.
They were doing renovations when we were there. The room need some upgrade. Won’t cost to much to do it from the cost perspective. By increasing 50 RMB per night, it will recover all the building improvements cost and also improve the client experience.
Definitely recommend to other travelers to Shanghai.
A good choice service apartment hotel near subway and a big shopping mall opposite with lots of restaurant and shops to wander around. Just beside Double Tree Hilton Hangzhou and the room is big and spacious. Housekeeping is good and the only downside is the daily breakfast almost the same dishes each day, not suitable for long stay guest - you will get tired of the breakfast. Overall a good maintained property - can recommend to others if you want to stay in Hangzhou.
I love this hotel. The rooms are big and very near a metro station. Check in and out was fast. Breakfast is ok but did not got the chance to eat a bacon since it was gone around 9pm. They have a gym. The hotel is near a mall and at the GF has lawson.
Only thing i can say negatively here is that it is far from everything tourist place and the center of Hangzhou.
Verified traveller
Stayed 1 night in Oct 2017
Verified
8/10 Good
Yi
5 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication