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Aparthotel

Somerset West Point Hanoi

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Photo gallery for Somerset West Point Hanoi

Front of property – evening/night
Indoor/outdoor pool
Exterior
Reception
Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Dogs and cats allowed
  • Kitchen
  • Laundry room
  • Air-conditioning
The current price is AU$183
includes taxes & fees
31 May - 1 June

Explore the area

View map
No.2 Tay Ho Road, Hanoi
  • Place, Syrena Shopping Center
    ‪3 min walk‬
  • Place, West Lake
    ‪7 min walk‬
  • Place, Ho Tay Water Park
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

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Frequently asked questions

Does Somerset West Point Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at Somerset West Point Hanoi?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Somerset West Point Hanoi on 31 May 2026 start from AU$183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Somerset West Point Hanoi pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of VND 567000 per pet, per night.

How much is parking at Somerset West Point Hanoi?

Self-parking is free at this property.

What time is check-in at Somerset West Point Hanoi?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Somerset West Point Hanoi?

Checkout is at noon.

Does Somerset West Point Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 924000 per vehicle applies.

Where is Somerset West Point Hanoi located?

This family-friendly Hanoi aparthotel is located in the entertainment district, within 3 mi (5 km) of West Lake, Dong Xuan Market and Ho Chi Minh Mausoleum. Hanoi Old Town Night Market and Quan Chuong Gate are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 165 out of 233 reviews
Rating 8 - Good. 53 out of 233 reviews
Rating 6 - Okay. 10 out of 233 reviews
Rating 4 - Poor. 3 out of 233 reviews
Rating 2 - Terrible. 2 out of 233 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Check-in

9.4/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great front desk and cleaning staff, clean and comfortable too.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Tarek

Liked: Cleanliness, property conditions & facilities, communication
Good place
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff
Stayed 21 nights in Nov 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, communication
We stayed in a 2 bedroom apartment and it was very spaciaous and had everything we needed. We stayed on 20th floor and was still quite noisy from te road noise. Pool area was nice but not used as quite cool in December. Friendly staff. Location not central for sightseeing but suited our needs.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication

Great stay

Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

MING FENG

Liked: Cleanliness, room comfort, communication

nice hotel to stay

great hotel, great service
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities, communication
Great room (suite with a living room and bedroom). Breakfast was fine though not a huge variety and staff were mad when I tried to take some toast for my daughter who slept though the meal service.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Apartment was very good for the price.
Stayed 11 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Very nice hotel for staying in Hanoi. Good location, good rate and clean.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Christopher Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Takuya

Liked: Amenities, property conditions & facilities
Facilities are clean and new, nice to stay long.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

LEE

Liked: Cleanliness, room comfort, communication

Good for business trips

Excellent stay. Very clean, kind, and decent breakfast.
Stayed 14 nights in Jan 2024
Verified

10/10 Excellent

Yashar

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Akiko

Liked: Cleanliness, amenities, communication
The noodles for breakfast are tasty!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Yen Yuin

Liked: Cleanliness, room comfort, communication
The place is comfortable and clean
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Trung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would recommend
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Yachneet

Liked: Cleanliness, room comfort, communication

Bang on buck

Worth the money ! It was amazing property and very well managed
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

WingYan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Hatim

Liked: Cleanliness, room comfort, communication

Nice Hotel, perfect location and GREAT staff

Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice big room and very clean. It will be much better when the road work is finished.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Definitely recommend!

Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was nice and clean. Just the construction around the property was not good.
Stayed 3 nights in Nov 2023