Apartment

Waterplace Residence

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Photo gallery for Waterplace Residence

A resort with multiple swimming pools, palm trees, and high-rise buildings in the background.
A modern kitchen with a glass dining table, white chairs, and dark cabinetry.
A hotel lobby with a staircase, seating area, and a reception desk.
A modern kitchen with dark cabinets, a white countertop, a stainless steel sink, and a built-in oven.
A modern living room with a sofa, armchairs, a coffee table, and a glass partition with blinds.

Reviews

5.8 out of 10

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to Pakuwon Mall

Popular amenities

  • Balcony or patio
  • Kids’ pool
  • Kitchenette
  • On-site fitness centre
  • Self-parking included
  • Air-conditioning

Explore the area

View map
Jalan Pakuwon Indah, No. 3-5, Lontar Timur, Surabaya, 60213
  • Place, Pakuwon Trade Center
    ‪3 min walk‬
  • Place, Pakuwon Mall
    ‪5 min walk‬
  • Place, Tunjungan Plaza
    ‪14 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪34 min drive‬

Choose your unit

View all photos for Apartment, 2 Bedrooms

A bedroom with a tufted headboard, a bed with a white quilt, two green pillows with a peacock pattern, a round mirror on a bedside table, and a window with blinds.

Apartment, 2 Bedrooms

  • City view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 3 Bedrooms

A bedroom with a bed, white headboard, patterned wallpaper, and a window with curtains.

Apartment, 3 Bedrooms

  • City view
  • 85 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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About this property

Waterplace Residence

An indoor pool, an outdoor pool and a fitness centre are available at this apartment building. Self parking is free. Additionally, a children's pool and a 24-hour front desk are on-site. Each apartment features a balcony and a dining area, plus a kitchenette with a fridge and a stovetop. Amenities also include a shower and a desk. Housekeeping is not available.
Waterplace Residence offers 10 accommodations with air conditioning. Rooms open to balconies or patios. Accommodation at this 3-star apartment has kitchenettes with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [U-Nit Rental Apartment Tokan C5 Waterplace]
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 20410776
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Waterplace Residence have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Waterplace Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Waterplace Residence?

Self-parking is free at this property.

What time is check-in at Waterplace Residence?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Waterplace Residence?

Checkout is at 1 PM.

Where is Waterplace Residence located?

Situated in Surabaya, this apartment building is within a 10-minute walk of Pakuwon Trade Center and Pakuwon Mall. Al-Akbar Mosque is 2.9 mi (4.6 km) away.

Waterplace Residence Reviews

Reviews

5.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

5.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

Call reception, call them many time but no answer only responded via sms. She cant speak English it hard to understand. No proper instructuon on check in and usage. ALL electrical circuit breakers were turn OFF. Luckily I am an electrical guy that dare to turn ON by myself. Room condition is worst l, lack of maintenance, so run down to call luxury apartment, kitchenette and pantryi items conditions are unusable, no gas, no electrical connection, water kettle so dirty, not usable even to boil hot water. Toilet smell like sewage, toiletries and towels are not provide. Please bring you own if intend to book this room. Will NEVER book here again.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is within walking distance to Pakuwon Trade Centre (PTC) which is connected to other Super malls. A very convenient place to relax and enjoy other activities in the evening. Access to the property is via microchip card key and it is 24-hrs security guarded.
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
fasilitas lengkap sehingga memudahkan untuk memasak, mencuci pakaian. ada free acces ke pool and gym and dekat lokasi mall sehingga mudah untuk memenuhi kebutuhan sehari-hari.
Stayed 1 night in Jun 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سيئة جدا
Stayed 14 nights in May 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019