Aparthotel

Pan Pacific Serviced Suites Orchard, Singapore

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Photo gallery for Pan Pacific Serviced Suites Orchard, Singapore

A modern hotel with multiple floors, a prominent curved facade, and a rooftop with solar panels.
A modern lounge area with a curved reception desk, leather armchairs, and a large window offering a city view.
A modern living room with a sofa, armchairs, and a coffee table. Large windows with sheer curtains allow natural light.
A rooftop pool area with a lounge setup including a sofa, chairs, and a coffee table.
A modern balcony with wicker furniture, a bonsai tree, and a city view.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Orchard Road

Popular amenities

  • Spa pool on site
  • Restaurant
  • Kids’ pool
  • Kitchenette
  • 24-hour fitness centre
  • Free cots/infant beds

Explore the area

View map
96 Somerset Road, Singapore, 238163
  • Place, Orchard Road
    ‪1 min walk‬
  • Place, Takashimaya Shopping Centre
    ‪3 min walk‬
  • Place, ION Orchard
    ‪8 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Choose your unit

View all photos for Deluxe Suite, 1 Bedroom

A modern hotel room with a large bed, bedside lamps, a window with a city view, and a small table with a phone.

Deluxe Suite, 1 Bedroom

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a walk-in closet, and a bathroom with a mirror and towel rack.

Executive Suite, 1 Bedroom

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Suite, 1 Bedroom

A modern hotel room with a large window, a dining area with a table and chairs, a sofa, a bed, and a small side table.

Premium Suite, 1 Bedroom

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 2 Bedrooms

A modern apartment with a dining area, kitchen, and a large window offering a city view.

Executive Suite, 2 Bedrooms

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Penthouse, 1 Bedroom

A modern apartment with a kitchen, dining area, and a large window with a city view.

Penthouse, 1 Bedroom

  • City view
  • 121 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Penthouse, 2 Bedrooms

A modern living room with a sofa, chairs, a coffee table, and a large window with a city view.

Penthouse, 2 Bedrooms

  • City view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

Similar properties

Room
Unit 3.303 - 2BR Apt
River Valley
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
10.0 out of 10, Exceptional, 2 reviews
The price is AU$3,148
AU$525 per night
includes taxes & fees
7 Nov - 13 Nov
Unit 3.303 - 2BR Apt

Frequently asked questions

Does Pan Pacific Serviced Suites Orchard, Singapore have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Pacific Serviced Suites Orchard, Singapore pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Orchard, Singapore?

Self-parking is free at this property.

What time is check-in at Pan Pacific Serviced Suites Orchard, Singapore?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pan Pacific Serviced Suites Orchard, Singapore?

Checkout is at noon. Late check-out is available for a fee.

Does Pan Pacific Serviced Suites Orchard, Singapore provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of SGD 98.10 per vehicle applies.

Where is Pan Pacific Serviced Suites Orchard, Singapore located?

This family-friendly Singapore aparthotel is located in a shopping district, within a 15-minute walk of Orchard Road and Robertson Quay. Marina Bay Sands Skypark and Marina Bay Sands Casino are also within 3 miles (5 km). Somerset Station is only a 2-minute walk and Orchard Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Pan Pacific Serviced Suites Orchard, Singapore Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 65 out of 86 reviews
Rating 8 - Good. 12 out of 86 reviews
Rating 6 - Okay. 7 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Check-in

9.6/10

Communication

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very fine accomodations which was perfect for us
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Perfect location
Stayed 22 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
Good location
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
This was a great place to stay. It is ideally located on Orchard Road, with an MRT and plenty of food right next door. The reception staff were lovely and they provide a good breakfast. Best coffee was at the Providore just up the street. We will happily stay here again.
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Dirty carpet, loud construction noise during work hours. But the location is great.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Location: perfectly positioned on Orchard Rd, next to two shopping malls with plenty of food, and the MRT station. Staff: always available, helpful, and cheerful. Rooms: very clean and comfortable with everything needed for a longer stay. Everything was in good condition. Facilities: pool, spa, sauna, and gym all really well equipped and spacious. Breakfast: included buffet was plentiful with a range of cereals, fruits, cooked dishes etc available - a very good buffet. Overall, we enjoyed our stay and would definitely return.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
A great location which is easily assessible to public transport and shops. Supporting staffs are very nice, but sorry to say that staffs in the reception are cold and not very helpful.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay at Pan Pacific Service suites. Orchard Singapore. It was right in the centre easy shopping, staff very polite and always helpful and respected our needs. We had a late checkout as our flight back to England was at 20:55 and we were never charged for this. Overall we loved it and one day we will be back.
Stayed 7 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Room condition is old.
Stayed 12 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Perfect location

We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Stayed 6 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Definitely worth a stay

Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Stayed 11 nights in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
Stayed 6 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, nice breakfast, very comfortable suite
Stayed 7 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
Stayed 6 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
Stayed 9 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard apart hotel

Great location next to Somerset MRT, all staff really helpful, very comfortable and everything I needed for a 6 night stay. Only think to watch out for is the free breakfast and room service is not provided on Sundays and public holidays, my trip coincided with 2 public holidays, lots of options nearby and obviously you can do your own in the Kitchenette.
Stayed 6 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Could be better

Generally everything was ok. The bathroom especially the shower cubicle are quite small. The bed was incredibly hard. The washer dryer broke on Friday although maintenance attended Saturday morning a new machine could not be sourced until Saturday evening. Unfortunately the replacement machine also did not work. We checked out on the Monday the washing machine situation had still not be rectified. No mention of this when we checked out.
Stayed 7 nights in Jul 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Quiet. Good location. But rooms are dark and need to be remodeled.
Stayed 7 nights in May 2019
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location, conveniently right next to the MTR (metro) and shopping centre. Decent gym and great lap pool, super breakfast staff, and good size rooms. However, inconsistent cleaning (no cleaning on Sundays, serious problem with drain flies - hundreds of them in bathroom) and unacceptable maintenance schedule (cleaner literally came any time between 9am and 5pm, and unable to schedule work in room for two days, as cable replacement service was scheduled at an unspecified time slot). Disappointing.
Stayed 6 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

I stayed there for business for 2 weeks. Place is located very central and only a minute walk from Somerset MRT station.
Stayed 11 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for our Singapore holiday. Next to MRT, shops, restaurants and attractions. The Executive Suite was ideal for our needs. The pool and hydrotherapy suite were much used by ourselves. Breakfasts are of a high standard and the staff were outstanding. Highly recommended.
Stayed 8 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the Orchard road. 10-15 minutes by taxi to all places worth visiting. Very nice setup - kitchen is fully equipped with all you might need. Great personnel - caring and attentive. The only thing which was not right is a leaking kitchen water tap - but it did not spoil anything.
Stayed 6 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our king serviced suite was fabulous for a weeks stay. The property had a perfect central location, close to shops, transport and places of interest. Breakfast had an array of great choices and staff were very friendly and helpful. Eggs cooked to your order! Rooms were spotless and serviced everyday except Sunday as per description. Complementary room snacks and plenty of bottled water provided daily. Laundry facilities included in room or dry cleaning at a fee. Amenities were fabulous - pool in a shady spot was so refreshing, pool towels provided, steam room, gym, Jacuzzi tubs, separate lounge area upstairs to relax, read, complete with computers and massage chairs. Free tea and coffee 24/7. Highly recommend this property!
Stayed 6 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their high interests on meeting all your needs and make your stay convenient and pleasant.
Stayed 9 nights in Jan 2019