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Chestnut Tree Inn Cherokee

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Photo gallery for Chestnut Tree Inn Cherokee

Private kitchen
Outdoor pool
Exterior
Room
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Area shuttle available
  • Restaurant
  • Free Wi-Fi
  • Playground on site

Explore the area

View map
37 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪18 min walk‬
  • Place, Museum of the Cherokee Indian
    ‪3 min drive‬
  • Place, Unto These Hills Outdoor Drama
    ‪3 min drive‬

Rooms & beds

Spaces

Number of living rooms
Price is avg per night

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About this property

Chestnut Tree Inn Cherokee

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Chestnut Tree Inn Cherokee offers 154 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

House Rules

Check in after 4:00 PM
Minimum age to rent: 18
Check out before 11 AM
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 3 per cent destination fee will be charged.

We have included all charges provided to us by the property.

You need to know

Property # 22166
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Chestnut Tree Inn Cherokee have a pool?

Yes, this property has an outdoor pool.

Is Chestnut Tree Inn Cherokee pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chestnut Tree Inn Cherokee?

Self-parking is free at this property.

What time is check-in at Chestnut Tree Inn Cherokee?

Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chestnut Tree Inn Cherokee?

Checkout is at 11 AM.

Where is Chestnut Tree Inn Cherokee located?

Located in the heart of Cherokee, this hotel is 0.9 mi (1.4 km) from Oconaluftee Islands Park and 2.3 mi (3.7 km) from Harrahs Cherokee Casino. Eastern Cherokee Agency and Cherokee Welcome Center are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Chestnut Tree Inn Cherokee Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 390 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Check-in

9.6/10

Communication

9.6/10

Location

9.6/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This was a very nice stay with very friendly staff!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just needed a place to stay as i was pasting by. all ways stay there when I'm in Cherokee
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

CATHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice updated room with very comfortable bed. Good water pressure.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being from coastal Florida, we enjoyed the mountains and local culture. Great staff, and location. Thanks
Stayed 1 night in Jul 2022
Verified

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay...

The room and service are very good, but there was no wifi access.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Our room was very nice. Some other people that were staying there would hang out in the stairwell smoking, which made me feel uncomfortable.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Anette L

Liked: Staff & service
Disliked: Property conditions & facilities
I feel grounds around property could have been cleaner but overall it is okay for the price
Stayed 1 night in Jun 2022
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble with key card, but ended up in a different room and it was blessedly quiet. I rarely am able to relax and sleep well at a hotel. Slept very well here.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Charles

Liked: Staff & service, property conditions & facilities, room comfort
It was ok. There was a dirty wash cloth in the shower curtain. Wish breakfast was more than a hot bottle of water peaches and a muffin.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Old. Shampoo in basket had been used.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Lesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable the room was very clean. I know they've had trouble with staff people don't want to work since covid. If you do get a room that's not to your satisfaction just ask for another room. Be kind and considerate when leaving a review.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Bad news. Their closed as of today.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Brian

Disliked: Staff & service

Could have been better.

The room was adequate. We received no maid service and had to chase down a maid to get clean towels. The TV had a limited amount of channels and it had poor reception.
Stayed 2 nights in Jul 2022
Verified

4/10 Poor

sandra

Liked: Staff & service
Disliked: Amenities
Air conditioner never really cooled the room. Couldn’t get a good internet signal. Staff is friendly
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Esther

Disliked: Cleanliness, room comfort
We could not even shower, the water would just stay in the tub. Cleanliness was not so great, hopefully these things can get better
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Robert

Liked: Staff & service, room comfort

OK but not great stay

While not horrible it was not great either. It was dated. WiFi was really bad. There were no wash cloths or a hairdryer. The key card for the door was spotty. Overall ok. This biggest plus was the bed was comfortable.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min to the great smokies mountains NP, Oconaluftee visitor center, and close by there were elks. Hotel front staff was very friendly. Provided a breakfast brown bag every morning , which was a good idea during COVID. WiFi signal was not good, maybe because of the mountains area. My T-mobile cell phone was not working well too. During night, in the room, we can hear frogs snoring, which was a nature noice , so cute.
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

bernard

Disliked: Cleanliness, staff & service, amenities
Bed was very uncomfortable, felt like foam mattress. Nasty stain in tub. Requested towels and washcloths, after 45 minutes wait had to go to front desk and get them.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Sherita

Disappointed

I have stayed at this hotel severe times in the pass here lately it have been getting worse and worse I had to change rooms three times this last time four the last four times I came it has been something but I know how it use to be that’s why I keep coming back but I don’t think I’ll stay here again
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Herbert

Disliked: Property conditions & facilities, room comfort

Horror inn

The frunt desk staff was very friendly the room it self was bad. Apparently the room was not cleaned from the last people who used it. There was a cup with water left in the coffee maker where someone was going to make coffee, I found long blond hairs in our bed ( my hair is black and short and my husband's is to). The mattress was horrible to sleep on, it felt as if you were sleeping on nothing but the springs. There was no stopper for the sink or the tub. The small refrigerator was barely cool. And there waa something that kept biting us i. The bed. Thank goodness it was not bed bugs.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Mujercafelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para ir de paso y a la carrera esta bueno Toallas limpias, habitaciones más o menos.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay here in Cherokee. Room was adequate, staff was friendly and the bed was comfortable. “To Go” breakfast bag was also a nice touch.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Guy

Liked: Staff & service
Location to event
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with the overall cleanliness and the comfortable bed
Stayed 1 night in Jun 2022
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay again

I was quite surprised when I was able to make a last minute reservation. Check in was fast, courteous, and answered any questions about the surrounding area. My markdown is only against the room…a bit stuffy. I got used to it in a few minutes.
Stayed 1 night in Jun 2022

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