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Westciti Croydon Serviced Apartments

Photo gallery for Westciti Croydon Serviced Apartments

Living area
Exterior
Lobby sitting area
Bathroom
Living area

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi

Explore the area

View map
89-91 Park Lane, Croydon, England, CR0 1DY
  • Place, Fairfields Halls
    ‪4 min walk‬
  • Place, Centrale Shopping Centre
    ‪10 min walk‬
  • Place, Whitgift Shopping Centre
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Choose your unit

View all photos for Deluxe Double One Bedroom Apartment(1 Bedroom)

Room

Deluxe Double One Bedroom Apartment(1 Bedroom)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Apartment(2 Bedroom)

Room

Deluxe Two Bedroom Apartment(2 Bedroom)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Three Bedroom Apartments (3 Bedroom)

Bathroom

Deluxe Three Bedroom Apartments (3 Bedroom)

  • 30 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin One Bedroom Apartments (1 Bedroom)

Room

Deluxe Twin One Bedroom Apartments (1 Bedroom)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Studio (Studio)

In-room dining

Deluxe Double Studio (Studio)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Croydon

Located in Fairfield, a neighbourhood in Croydon, Westciti Croydon Serviced Apartments is in the entertainment district and near a train station. Westminster Abbey and Big Ben are notable landmarks, and travellers looking to shop may want to visit Kensington High Street and Oxford Street. Looking to enjoy an event or a game? See what's going on at The Arena or ExCeL Exhibition Centre.
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What's nearby

  • Fairfields Halls - 4 min walk - 0.4 km
  • Museum Of Croydon - 6 min walk - 0.6 km
  • Centrale Shopping Centre - 10 min walk - 0.9 km
  • Whitgift Shopping Centre - 11 min walk - 0.9 km
  • Former Croydon Airport Terminal - 5 min drive - 2.0 km

Getting around

  • George Street Tram Station - 9 min walk
  • South Croydon Station - 10 min walk
  • London (LCY-London City) - 71 min drive

Restaurants

  • ‪Donburi & Co - ‬6 min walk
  • ‪The Truro | Indo-African Restaurant - ‬6 min walk
  • ‪Galicia - ‬7 min walk
  • ‪Crown & Pepper Croydon - ‬8 min walk
  • ‪Croydon Kebab Centre - ‬6 min walk

About this property

Westciti Croydon Serviced Apartments

This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washing machine and a dining area.
Westciti Croydon Serviced Apartments offers 41 accommodations with complimentary bottles of water and coffee/tea makers. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and portable fans.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

Frequently asked questions

Is Westciti Croydon Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Westciti Croydon Serviced Apartments?

This property doesn't offer parking.

What time is check-in at Westciti Croydon Serviced Apartments?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM.

What time is check-out at Westciti Croydon Serviced Apartments?

Checkout is at 11:00 AM.

Where is Westciti Croydon Serviced Apartments located?

Located in Fairfield, this apartment building is within 9 miles (15 km) of Crystal Palace Park, Surrey Hills and Clapham Common. O2 Academy Brixton and Wimbledon Centre Court are also within 9 miles (15 km). George Street Tram Station is 9 minutes by foot and George Street Tram Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Westciti Croydon Serviced Apartments Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 9 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

4.0/10

Check-in

7.6/10

Communication

8.0/10

Listing accuracy

Reviews

Verified

8/10 Good

ran

Nice location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, room comfort, communication
Great facilities
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, room comfort, communication

Great second stay, will book again

Second stay here whilst working in London (In a different apartment this time) again perfect for facilities, location, comms and convenience, will happily book again
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities
I booked this for work. The apartment was absolutely disgusting. The company agreed we should move so did. However the next apartment wasn’t up to standard to we had to move again into a different apartment, with one less bed, this meant I had to book somewhere else for another guest who was arriving on the Wednesday.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Melisa

You could hear everything if you were in the apartment, people walking upstairs, the floor making a squeeky noise, people talking,...
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

James

Disliked: Communication
Limited kitchen unities
Stayed 4 nights in Dec 2022
Verified

2/10 Terrible

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No clear indication/signage of the hotel on the road that makes you miss the hotel easily. It's only foldable bed in the single room (we booked two bedrooms apartment) and is not really well equipped. Not recommend this hotel to anybody.
Stayed 3 nights in Feb 2018
Verified

2/10 Terrible

Nathaël

Disliked: Cleanliness, amenities, property conditions & facilities
The flat smelled terrible, it was incredibly noisy. I was awakened by the door bell in the middle of the night many times. Then they moved me to another unit where the shower drain was blocked and I couldn’t adjust the temperature water. I don’t recommend it at all.
Stayed 4 nights in May 2024
Verified

8/10 Good

Lennart

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Uterkunft war sehr gut für einen Trip nach London. In der nähe ist direkt die Bahnstation um mit ÖPNV nach London zu fahren (Fahrzeit 15 min)
Stayed 3 nights in Oct 2022
Verified

8/10 Good

CHLOE

Liked: Cleanliness, room comfort
Disliked: Communication

No Free Parking; Decent Apartment

The apartment was clean and in relatively good condition, though we did note some damage - numbers rubbed off the oven which made it hard to use, broken window latch, missing floorboard and no smoke alarm. Unfortunately, we won't be returning due to being made to believe there was free street parking within 0.3mi and no good assistance was offered finding affordable parking. The first few days cost us almost £50 just for parking!
Stayed 5 nights in May 2022
Verified

6/10 Okay

Verified traveller

Liked: Communication
Not bad.
Stayed 7 nights in Apr 2022
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, room comfort, communication

Top standard westciti

As usual with anything westciti it was unreal better than expected!
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, room comfort, communication

Great

Great as always. Lovely staff.
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Desiree

Liked: Cleanliness, amenities, property conditions & facilities, communication
Aparthotels beat the traditional hotel because they feel like a home away from home, particularly the ability to cook your own meals. We enjoyed our stay here because our apartment had everything we needed and was close to all amenities. We were impressed by the level and speed of communication as well as how seamless it was to check-in and out. Would happily stay here again.
Stayed 4 nights in Oct 2021
Verified

6/10 Okay

eric

no frills apartment with good location

it was a no frills apartment. equipment looked tired and needed replacement. electric stove top has a large crack from one end to the other. the doorbell didnt work and so i missed the postman a couple of times. there was no cleaning for the 13 days i was there. a resut of covid-19. but the location is super, a km frm eith west croydon or east croydon train station
Stayed 13 nights in Sep 2021
Verified

8/10 Good

Siu Shan

Liked: Cleanliness, room comfort, communication

A surviving apartment

Undoubtedly the communication and the online services by Westciti is excellent. They even had somebody to come and check the shower water at 9pm. This must be credited. But the apartment is struggling to be in good conditions: the dishwasher is totally not operational (although we’re not obligated to wash all the dishes, we just wanted to keep the apartment clean). The signs on the knobs of the oven completely faded out so we had to look up the manual on Internet to start it correctly. Then there’s no oven tray provided - they have 2 wire grids but no aluminium paper provided which might make the oven messy. Somebody complained about the boiling shower water here but we kind of fixed it ourselves - actually the knob is stuck with the hard water minerals. We turned it really hard then the water temperature becomes acceptable. The bed is comfortable though. It’s just the apartment darker than it’s shown on the pictures overall. That’s why I titled this comment: the photos look like the apartment is new but in fact the appliances are struggling here to survive. The microwave, the washer and the fridge are working well though. The checkin and checkout process is seamless and I like it. The 200 GBP deposit is unexpected and a bit overwhelming, but I think it is ok. They return it pretty quick. All in all it is a comfortable apartment as long as you can cope with the little problems left and right (I forgot to mention there is no lift for your heavy luggages), but it can be better.
Stayed 4 nights in Sep 2021
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Good location but the rest needs improvement

Good location and good communication from the host but thats about it. Flat needs a deep clean, shower had two options: hot and boiling hot, the promised once a week clean (for stays longer than 7 days) didn't happen.
Stayed 14 nights in Aug 2021
Verified

10/10 Excellent

Hydrotech

Liked: Cleanliness, room comfort, communication
Very helpful and attentive stay with them regularly
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the 1 bedroom apartment which was perfect for my hubby and I which was cleaned once a week for the entire time we were there. It was very quiet and centrally located to the markets, shopping center, train and bus stations parks etc. and especially to our children. I would recommend for you to stay here BUT be aware there is no elevator and before booking ask what floor you are going to be on so if you can't manage climbing the stairs you can ask to be on the first floor. Upon arrival our 2 suitcases were taken upstairs for us and we took our other bags even though we were told they would take them up for us. I think I can safely say the only thing we did not like is the little fan we had which now that I think about it we should have asked for another one which I am sure they would have given us so this is on us. All in all we enjoyed our "home away from home apartment" and would stay there again.
Stayed 22 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Don't stay in the standard appartments

I needed temporary accommodation while work was being done on my house pictures looked go on website, and the location is good. The building I thought I was going to stay in was not the building but the one next to it Alexander lodge, which has the standard apartments. This building looks run down and in need of refurbishing. My flat was on the top floor and there is no lift. Firstly I would like to say the staff was very nice and helpful, but I found the flats were not in good condition. There were cobwebs on the bedroom ceiling, mould on the grout in the shower and on the ceiling which looked like it was painted over. The kitchen counters had burnt marks on it. The base board of the kitchen unit was broken in one place and just left under the unit. The curtains on the windows were dirty and stained. There was an inch of dust under the bed. The flat has all the amenities that you would need but I feel a lot of improvement is needed in the flat overall. I would not stay in the standard apartment again.
Stayed 28 nights in Oct 2018
Verified

2/10 Terrible

Nguyen Huy Thong

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anthoinette

Liked: Cleanliness, room comfort, communication
Stayed 15 nights in Aug 2022
Verified

4/10 Poor

stefan

Disliked: Room comfort, communication
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Ali

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Jul 2021
Verified

10/10 Excellent

Mo Hung

Stayed 2 nights in Jul 2020