Ascott Raffles City Shenzhen

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Photo gallery for Ascott Raffles City Shenzhen

A modern hotel room with a large bed, a city view, and a digital clock on the nightstand.
A modern indoor swimming pool with a city view, a long corridor, and a seating area with a view.
A modern living room with a dining area, a television, and a large window with a city view.
A modern living room with a large TV, comfortable seating, a coffee table, and a city view through large windows.
A modern living room with a sofa, coffee table, and dining table set for a meal. Large windows offer a view of a city skyline.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Relax in the indoor pool
    A rare find in this area - enjoy a swim, whatever the weather.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Coastal City

Popular amenities

  • Bar and lounge
  • Restaurant
  • Room service
  • Playground on site
  • Indoor pool
  • On-site fitness centre
The current price is AU$208
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054
  • Place, Coastal City
    ‪18 min walk‬
  • Place, Xin'an Nantou Ancient City
    ‪2 min drive‬
  • Place, Shenzhen University
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪21 min drive‬

Choose your unit

View all photos for Executive Studio

A modern hotel room with a large bed, a TV, a small kitchenette, and a sliding door closet.

Executive Studio

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin Bed

A modern hotel room with two beds, a desk with a TV, a sofa, and a view of a cityscape.

Studio Executive Twin Bed

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 Bedroom Executive

A modern hotel room with a bed, a TV, a sofa, and a large window with a city view.

1 Bedroom Executive

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier

A modern hotel bedroom with a large bed, a flat-screen TV, a bedside table with a lamp, and a large abstract painting on the wall.

1 Bedroom Premier

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Executive

A modern living room with a sectional sofa, a coffee table with decorative items, a flat-screen TV, and a dining area with a table and chairs.

2 Bedroom Executive

  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

A modern living room with a dining area, a television, and a large window with a city view.

2 Bedroom Premier

  • 136 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 3 Bedroom Premier

A modern hotel room with a large bed, a city view, and a digital clock on the nightstand.

3 Bedroom Premier

  • 178 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

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Frequently asked questions

Does Ascott Raffles City Shenzhen have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ascott Raffles City Shenzhen?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at Ascott Raffles City Shenzhen on 3 Nov 2026 start from AU$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Raffles City Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Raffles City Shenzhen?

This property doesn't offer parking.

What time is check-in at Ascott Raffles City Shenzhen?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Ascott Raffles City Shenzhen?

Checkout is at noon.

Where is Ascott Raffles City Shenzhen located?

Located in Nanshan, this luxury aparthotel is within 6 mi (10 km) of Window of the World, Happy Valley and Splendid China Folk Village. Coco Park Shopping Center and Hong Kong Wetland Park are also within 12 mi (20 km). Nanyou Station is 11 minutes by foot and Dengliang Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Ascott Raffles City Shenzhen Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 53 out of 87 reviews
Rating 8 - Good. 25 out of 87 reviews
Rating 6 - Okay. 4 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 2 out of 87 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Check-in

9.0/10

Communication

9.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and clean room.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was big, we got an upgrade to a one suite! The location of this hotel is fantastic, a big shopping mall below with a lot of restaurant
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close proximity to major shopping malls and attractions at Nanshan area. Great services and family friendly especially on room choices.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
a hotel that is convinient for long stay. Nice location, with plenty of choices of foods.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the hotel had direct access to the shopping center without to go to the outside entrance.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
what a great place if you need to be in this area
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
A great hotel next to the Raffles City Mall and also the metro that provides easy access to tourist places in Shenzhen. There is also a delicious halal restaurant located 5 mins away from the hotel that is not shown in google map. We truly enjoyed the comfortable stay.
Halal restaurant opposite the hotel area
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean. Cleaner was nice and accommodating. Having washing machine and drier was a game changer for our family. Loved the delivery robots. So much effective and quick! Loved the mall and the amount of choices of popular restaurants at the mall next door!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
very quiete hotel linked to a mall. Nice large rooms. few employees speak English but we can manage.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

good value,great location and superb beds

its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Love the proximity to shops and food. However think the pin to the entrance is not accurate and at night the lights are too dimmed as well .
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall service & location of service apartment
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
room is clean and tidy
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort
After a problematic arrival (hotel door closed at 4am!!). The stay went better. Hotel with minimum service but directly linked to a mall. Pleasant room. Nice neighborhood, metro 2 steps away.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good for business people...
Stayed 7 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

So far so good!

So far it is OK
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great property for any stay over a few days. Splurge a little for a 2 bedroom premier, and for the same price as a hotel room you get a 1,400 sq ft very contemporary apartment with 2 full baths, a very well equipped full size kitchen with a washer and dryer. My unit on a high floor had no common walls with any other unit for total privacy! The staff, particularly housekeepers and front door staff were wonderful. There’s direct access from Ascott directly into a very large vibrant upscale mall with endless eating options. The Shenzhen Metro is literally 2 minutes from the front door, use exit E to access the property. One station down from Ascott is a mammoth Walmart with lots of prepared food, and across the street from the Ascott entrance and around the corner is a great, and modestly priced duck restaurant. So, overall, this is a great property in a very convenient location.
Stayed 9 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ascott stay apr-18

Note this is an apartment type arrangement with a large room also containing a kitchen. There is no restaurant or room service but a maid service cleans and refreshes each day. Mall attached to building so food and coffee available close but it’s not clear from accomodation description it’s not a traditional hotel. Breakfast is predominantly Asian but a good selection. Wi-fi is free but is not the best as it dropped several times and could also be slow
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
너무 위치가 편리했습니다 지하철 역 가깝고 호텔직원들도 친절했어요.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
地理位置非常好，房間整潔，會再往
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
호텔에서 좋은 경험을 했습니다 직원들이 너무 친절해서 감동받았습니다 특히 echo Chen 메니져는 너무 훌륭한 서비스를 제공해 주었습니다 저의 불찰로 직원들에게 페를 끼쳐 너무 죄송합니다 다시한번 감사드리고 다음에 반드시 찾아뵙고 인사드리겠습니다
Stayed 3 nights in Oct 2025