Aparthotel

Serra Madre Residence

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Photo gallery for Serra Madre Residence

A modern indoor swimming pool with a wooden deck, a lounge area, and large windows offering a view of the outdoors.
A hotel room with a bed, a flat-screen TV mounted on a wooden wall, and a window with curtains.
A modern kitchen with a microwave, a clock, and a small plant. There is a dining area with a table set for four and a bar with three stools.
A spacious living area with a brown rug, a brown sofa, and a wicker coffee table with a plant.
A swimming pool with blue tiles, surrounded by a white building and greenery.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Relax in the indoor pool
    A rare find in this area - enjoy a swim, whatever the weather.
  • Discover nearby landmarks
    Walk to Hot Park

Popular amenities

  • Spa pool on site
  • Room service
  • Kids’ pool
  • Children’s club
  • Buffet breakfast included
  • Arcade/game room

Explore the area

View map
Rua Rio Grande do Norte, Qd 05 Lt. 05A, Rio Quente, Goias, 75695-000
  • Place, Hot Park
    ‪7 min walk‬
  • Place, Serra de Caldas Novas State Park
    ‪10 min walk‬
  • Place, Parque das Fontes
    ‪15 min walk‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪32 min drive‬

Choose your unit

View all photos for Family Suite, 2 Bedrooms

A hotel room with a bed, a flat-screen TV mounted on a wooden wall, and a window with curtains.

Family Suite, 2 Bedrooms

  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

A hotel room with a bed, a TV mounted on the wall, a wooden wardrobe, and a bedside table with a lamp.

Luxury Suite, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Room

  • Sleeps 8

Room

  • Sleeps 8

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About this property

Serra Madre Residence

An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free aparthotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, a hot tub and a children's pool. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find an LCD TV with cable channels, and other amenities include free WiFi and room service. Change of towels is available on request.
Serra Madre Residence offers 33 air-conditioned accommodations, with a safe. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool, an outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Property # 23415104
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Frequently asked questions

Does Serra Madre Residence have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Serra Madre Residence pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serra Madre Residence?

This property doesn't offer parking.

What time is check-in at Serra Madre Residence?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serra Madre Residence?

Checkout is at 11:00 AM.

Where is Serra Madre Residence located?

Set in Rio Quente, this family-friendly aparthotel is within 6 mi (10 km) of Hot Park, Parque das Fontes and Serra de Caldas Novas State Park. Japanese Gardens and Diocesan Sanctuary of Our Lady of Salette are also within 16 miles (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Serra Madre Residence Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 22 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Check-in

8.4/10

Communication

9.0/10

Listing accuracy

Reviews

Verified review

4/10 Poor

Disliked: Room comfort

Suitable for families visiting the parks

Very spacious room, with kitchen and living room. But linens and towels need to be updated. Bathroom was not properly cleaned.
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Liked: Cleanliness
I didn’t like the garage, is terrible
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Fiquei impressionada com a qualidade e limpeza d tudo ! O café da manhã é maravilhoso e além d td muito limpo é um hotel pra quem quer descansar ....sem barulho muito bom ! O atendimento é ótimo tbm
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

8,8.

O hotel adequado em relação ao custo benefício. O sofá cama da sala deveria ser mais confortável. O hotel é próximo à lojas, restaurante e ao Hot Park. A garagem é bem apertada. Bom café da manhã. No geral, vale a pena.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Estadia tranquila

Experiência boa, direito a entrar no esplanada com água thermal.
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Otimo!

Excelente, hotel confortável e o atendimento foi excepcional. O café da manhã também é muito bom, recomendo.
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Muito bom.

Minha experiência foi muito positiva, tanto pela localização, limpeza, cortesia dos funcionários e pela estrutura do hotel.
Stayed 3 nights in Jun 2021
Verified review

6/10 Okay

Disliked: Cleanliness, communication

Abaixo da expectativa

Garagem disponibiliza era muito estreita e por isso utilizei a rua dado que estava de camionete, não havia papel higiênico no quarto, tive que solicitar e demorou para que fosse disponibilizado, uma das toalhas fornecidas tinha um rasgo/buraco, solicitei uma nova porém não foi disponibilizada, as juntas do box do banheiro estavam pretas, tipo fungado ou falta de limpeza, o chão estava grudento, não sei se era algum produto específico mas preferimos não andar descalços.
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Boa

Faltou informações sobre o acesso e o valor aos parques termais
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente estadia, garagem ruim.

Hotel excelente, funcionários altamente treinados e atenciosos, porém ficou a desejar com relação a garagem, sendo a 1ª entrada da garagem a guia foi mal feita, ao adentrar raspa a parte de baixo do veiculo, podendo vir a danificar. Outro detalhe da garagem é totalmente sem iluminação a noite, ficando aberto a noite toda, expondo assim a segurança do veículo.
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, equipe cordial, excelente café da manhã e a poucos metros do Hot Park e restaurantes.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apesar de termos enfrentado problemas com ar condicionado, a atenção do gerente em tentar resolver o problema, foi um ponto relevante e muito satisfatório. A nossa estadia foi muito agradável e tranquila.
Stayed 7 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo a todos!

Muito boa estadia! Na verdade é um apart hotel bem novo, perto da rua principal ( 5 minutos caminhando) e do Hot Park ( também 5 minutos de caminhada). Café da manhã é bom e o hotel tem piscina, sauna e entretenimento (totó, ping pong, sinuca....). O atendente Léo é prestativo, paciente e gente boa. Recomendo a todos e ficaria de novo, com certeza!
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo, gostamos bastante, recomendo para quem quiser se hospedar em Rio Quente
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa, bem organizado, limpo. Cidade linda. Da de ir a pé pro Rio Quente, perto da pracinha.
Stayed 3 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartamento confortável, próximo a pousada

Foi nossa primeira viagem a Pousada e fomos muito bem recebidas, conforto, funcionários prestativos, ambiente limpo e confortável, com certeza indico.
Stayed 3 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Tudo muito bom. Um ponto negativo foi a existência de ar condicionado somente no quarto. Poderia ser instalado pelo menos um ventilador na sala para diminuir o calor enquanto o ar do quarto não refresca a sala.
Verified review

10/10 Excellent

Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2020