Aparthotel

The Reef Retreat

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Photo gallery for The Reef Retreat

An aerial view of a beach with clear turquoise waters and a sandy shore lined with palm trees.
A modern hotel room with a large bed, a desk with a telephone, a chair, and a balcony with a table and chairs.
A spacious living area with a sofa, a dining table, and a kitchen area with a sink and cabinets.
A resort entrance with a sign reading "The Reef Retreat Palm Cove."
A pathway leading to a building surrounded by tropical vegetation.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Spacious, comfortable rooms
    Guests love the top-rated, generously-sized rooms.
  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.
  • Centrally-located
    You're never far from where you need to be with this convenient location.

Popular amenities

  • Spa pool on site
  • Outdoor pool
  • Barbecue
  • Extra beds
  • Air-conditioning
  • Childcare available

Explore the area

View map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪1 min walk‬
  • Place, Palm Cove Jetty
    ‪13 min walk‬
  • Place, Back Shot Beach
    ‪19 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪26 min drive‬

Choose your unit

View all photos for Standard Studio Suite (Spa)

A compact kitchen with a microwave, wooden cabinets, and a dining area with a round table and wicker chair.

Standard Studio Suite (Spa)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Standard Spa Suite

A hotel room with a bed, a desk with a computer, a chair, a balcony, and a ceiling fan.

Studio Standard Spa Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Escape Package - Standard Spa

A hotel room with a bed, a desk with a computer, a chair, a balcony, and a ceiling fan.

Escape Package - Standard Spa

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Townhouse

A modern building with a pool, featuring a light blue exterior, a balcony with blue railings, and a small garden area with a bench.

3 Bedroom Townhouse

  • 180 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Family Apartment

A modern living room with a sofa, TV, and dining area with a table and chairs.

Family Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 3 Bedrooms

A modern kitchen with white cabinets, a Bosch dishwasher, and an oven.

Family Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

View all photos for Suite, 1 Bedroom

A neatly arranged hotel room with a bed, bedside table, lamp, chair, window with blinds, and an air conditioning unit.

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

A neatly made bed with a green headboard, a bedside lamp, and decorative pillows.

Studio

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

A spacious living area with two sofas, a coffee table, and a kitchen in the background.

Apartment, 2 Bedrooms

  • Garden view
  • 119 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 4 Single Beds

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, bedside table, and a view of the adjacent room.

Suite, 2 Bedrooms

  • 116 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Superior Suite (Spa)

A hotel room with a bed, nightstands, a table, chairs, and a balcony with a view of greenery.

Superior Suite (Spa)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

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About this property

The Reef Retreat

Along with an outdoor pool, this smoke-free aparthotel has a hot tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a library and tour/ticket assistance. Each apartment offers free WiFi, a microwave and a Smart TV with digital channels. Additional amenities include a stovetop, a ceiling fan and a hairdryer. Weekly housekeeping is available.
The Reef Retreat offers 32 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is provided on a weekly basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day.
Cots (infant beds) are not available

Payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 2650462
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does The Reef Retreat have a pool?

Yes, this property has an outdoor pool.

Is The Reef Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Retreat?

Self-parking is free at this property.

What time is check-in at The Reef Retreat?

Check-in start time: 2 PM; check-in end time: 5:30 PM. Late check-in is available during limited hours.

What time is check-out at The Reef Retreat?

Checkout is at 10 AM.

Where is The Reef Retreat located?

Located in Palm Cove, this aparthotel is 1 mi (1.6 km) from Palm Cove Beach, and within 9 mi (15 km) of James Cook University and Skyrail Rainforest Cableway Station.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Reef Retreat Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 292 out of 529 reviews
Rating 8 - Good. 177 out of 529 reviews
Rating 6 - Okay. 42 out of 529 reviews
Rating 4 - Poor. 16 out of 529 reviews
Rating 2 - Terrible. 2 out of 529 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Check-in

8.8/10

Communication

8.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We had a fantastic stay. Would highly recommend it.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good size room and great location as everything is close. The staff are great and have good knowledge of the area. Definitely a good base to explore the region and reasonably priced.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Good basic accommodation in a nice complex. I lot of the decor looked like it was new - so nice upkeep.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
All great.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful accommodation with everything you need in a gorgeous location. Really appreciated the 2 bedroom 2 bathroom setup which allowed us to have the space and privacy we needed
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were supportive and accommodating. We enjoyed our stay.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

We had a great relaxing stay
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our room on the 1st floor overlooking the pool. It was quiet, staff extremely helpful and so easy to walk everywhere
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great locatiom Also very functional Very good
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location next to beach , pool and spa are amazing! Staff and friendly and polite. Would go again.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location, very easy walk to beach and shops. Great size rooms, very clean
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
Place was clean and nice. The host is a poor communicator and bordering rude. No clear directions for an after hour checkin. Didn't pick 10 calls. Had to hunt down their residence to get into the apartment.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect place to relax with the kids, taking walks in the sea or swimming in the pool.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our week, great location.. would definitely stay again
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and well run. Helpful staff, great location with everything you need. Would stay again and recommend to others 5*
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay 🙏 Great position and beautiful setting.
Stayed 8 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
This property and its sheltered garden courtyard was indeed a ‘retreat’ from the wind warning. We enjoyed our stay.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equipped and very close to restaurants and the beach.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The staff were very friendly. The rooms were lovely and clean. The sound of nothing but nature throughout the night was awesom and just a 30 second walk to the esplanade where you will find something delicious to eat.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities, communication
Great location and clean, although needs some maintenance
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great location, nice hotel

Relaxed, good quality, fantastic location, everything we needed for a weekend break.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, communication
Nice place in a great location. Rooms abit dated but clean and fine for what we needed
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
A lovely place to stay with beautiful surroundings. However, the service was somewhat limited — amenities such as tea, coffee, soap, and shampoo were not replenished regularly and had to be requested. Aside from that, it’s a wonderful spot for a stay
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice pool, quality fittings etc.
Stayed 4 nights in Jun 2025

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