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Aparthotel

Hibiscus Resort & Spa

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Photo gallery for Hibiscus Resort & Spa

A resort with a swimming pool surrounded by lush greenery and multiple-story buildings with balconies.
Exterior
Resort view
Reception
Bathroom

Reviews

8.6 out of 10
Excellent

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Four Mile Beach

Popular amenities

  • 2 outdoor pools
  • Spa pool in spa
  • Self-parking included
  • Laundry room
  • Air-conditioning
  • Barbecue

Explore the area

View map
22 Owen Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪2 min walk‬
  • Place, Four Mile Beach
    ‪6 min walk‬
  • Place, Port Village Shopping Centre
    ‪6 min walk‬

Choose your unit

View all photos for Studio Apartment

A modern hotel room with wicker furniture, a flat-screen TV, a desk, and a bathroom visible through an open door.

Studio Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Ensuite Apartment

A hotel room with a bed, a nightstand, a mirror, and a framed picture on the wall.

2 Bedroom Ensuite Apartment

  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Apartment

A hotel room with a large bed, wooden headboard, two windows with blinds, a bedside table, a chair, and a small bench.

3 Bedroom Apartment

  • Resort view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Single Beds OR 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Spa Apartment

Room

One Bedroom Spa Apartment

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Family Apartment

Room

Two Bedroom Family Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Two Bedroom Ensuite Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment

A modern kitchen with a dining area, a sofa with patterned cushions, and a ceiling fan.

Family Apartment

  • Resort view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Accessible Apartment

A neatly made bed with a variety of pillows, two bedside lamps, and a framed abstract painting on the wall.

1 Bedroom Accessible Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, Pool View

A hotel room with two beds, a TV, a desk, and a dining area.

Deluxe Studio, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed, Pool View

A bedroom with a wooden headboard, a bed with green and white bedding, a nightstand, and a painting on the wall.

Deluxe Apartment, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Pool View

A hotel room with a wooden headboard, two bedside tables, a bed with green and white bedding, and a framed picture on the wall.

Deluxe Apartment, 2 Bedrooms, Pool View

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed, Garden View

Living area

Deluxe Apartment, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A round wooden table with two cushioned chairs, a potted plant, and a view of palm trees and a clear sky.

Junior Suite

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Pool View

A hotel room with a large bed, two bedside lamps, a ceiling fan, and a shower area with a glass door.

Junior Suite, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms, Pool View

A hotel room with a large bed, two nightstands, a wooden headboard, a framed artwork of sea turtles, and two wall-mounted lamps.

Junior Suite, 2 Bedrooms, Pool View

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed OR 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hibiscus Resort & Spa

Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library and express check-in are on-site. Each apartment provides 2 bathrooms and a dryer, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a furnished balcony and a stovetop. Limited housekeeping is available.
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature designer toiletries and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day.
Cots (infant beds) are available for AUD 15.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 2655208
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Hibiscus Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

Is Hibiscus Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hibiscus Resort & Spa?

Self-parking is free at this property.

What time is check-in at Hibiscus Resort & Spa?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hibiscus Resort & Spa?

Checkout is at 10 AM.

Does Hibiscus Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of AUD 52 per person applies.

Where is Hibiscus Resort & Spa located?

Situated near the beach, this spa aparthotel is within a 10-minute walk of Macrossan Street and Four Mile Beach. Port Douglas Splash Park and Port Village Shopping Centre are also within 10 minutes.

Hibiscus Resort & Spa Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 90 out of 220 reviews
Rating 8 - Good. 101 out of 220 reviews
Rating 6 - Okay. 22 out of 220 reviews
Rating 4 - Poor. 5 out of 220 reviews
Rating 2 - Terrible. 2 out of 220 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Check-in

9.4/10

Communication

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Tarynn

Great pool, great location, great staff.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Malvina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location to beach and town Reception was friendly and informative
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Anita Siobhan

Liked: Cleanliness, check-in, communication, listing accuracy
Convenient to all local attractions. Quiet and family friendly. Excellent staff
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Karin

Liked: Cleanliness, property conditions & facilities, communication
It was quiet and relaxing
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Stephen

Liked: Cleanliness, communication
Great location and very friendly staff
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great property, staff are very friendly, fabulous pool and gardens are well maintained and pleasant to walk through, great location within walking distance to everything you needed, beach, marina, dining and supermarket. We have stayed there more than once and will be back again.
Stayed 9 nights in Nov 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, communication, listing accuracy
It is a lovely property with an excellent location. The pool was perfect for cooling down and the staff were very friendly and helpful. Booking in last minute on a public holiday made the check-in a little fraught, but it all worked out. The unit itself was nice, but the kitchen is very sparsely equipped and a lot of the kitchen utensils were put away dirty, which was unfortunate. We couldn’t get Wifi during our entire stay, so have a good data package.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay. We had everything we needed, a nice pool, also a great BBQ area really great people working there. Would highly recommend this place
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Luanne

Liked: Cleanliness, room comfort, communication
Undercover parking. Close to resturants and shops.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

nicole Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the 2 pools, quiet but close to everything location and Balinese feel.
Verified

8/10 Good

D

Liked: Cleanliness, room comfort, communication

Great place for a family of 3!

Great place for a family of 3 with another family staying in another room. Thanks to Jenny and Angelique for a great service!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Siobhan

Liked: Cleanliness, room comfort, communication
Room was clean, pool areas were clean (pool itself had quite a few leaves etc but the weather was windy and we understand it's difficult to keep on top). Location is fantastic, so close to the main strip for shops, bars and restaurants, but tucked away enough that it's quiet and calm. Reception staff were incredible, friendly and informative. We will 100% stay here again
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anna Dorota

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved staying at Hibiscus. The property was lovely and quiet. Rooms are very spacious and well equipped. Check in after hours was smooth and all staff were very friendly and helpful. It’d definitely stay there again.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort, communication
Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel staff were fabulous. Friendly, eager to help, approachable. They made the stay so enjoyable. Nothing was too much trouble.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Balinese vibe
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Roger

Liked: Cleanliness, room comfort, communication

Lovely location

A beautiful location and accommodation. Loved the pools. Our unit needed a little maintenance on doors and windows but all other needs were met well.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Stayed 5 nights in Sep 2022
Verified

8/10 Good

Duncan

Liked: Cleanliness, amenities, communication
The protection from the Easterlies around the pool was a great bonus
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was in a great location. We walked everywhere.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Michelle Catherine

Liked: Communication
Disliked: Amenities
It was ok room was ok
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Ivan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely relaxing stay. Rooms a little tired but very clean and comfortable. Avoid unit with shower over bath as dangerous to navigate but a few rooms have been changed so just request walk in shower when booking. Stairs to units but we managed no problem. Comfortable bed. Able to self cater well enough whilst also short walk to Main Street and many restaurants and pub grub. Great pool area x 2. Very handy Location. We would stay again as reasonable rate for Port Douglas central. Staff friendly and helpful Thanks for a relaxing stay Hibiscus.
Stayed 9 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place

Friendly and helpful staff. Great location (near Macrossan but quite), stylish place. Would probably benefit from bathrooms renovation, but still magical! Heated pool (which is important in July) with jacuzzi button. Breakfast near the pool: very basic, but nice. Overall - adequate for the price. Highly recommend.

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