Apartment

Portobello Resort Apartments

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Photo gallery for Portobello Resort Apartments

A modern hotel with a rooftop deck featuring a table and chairs, surrounded by lush greenery and palm trees.
A swimming pool with a brick border, surrounded by palm trees and a white building with balconies.
A modern living room with a staircase, white furniture, and a blue sofa.
A multi-story building with balconies, a gated entrance, and surrounding greenery.
A modern kitchen with white cabinets, a built-in oven, a stainless steel sink, and a flat-screen TV mounted on the wall.

Reviews

8.6 out of 10
Excellent

Highlights

  • Self-parking included

    Enjoy the convenience of free self-parking, a rare perk for guests in this location.

  • Centrally-located

    You're never far from where you need to be with this convenient location.

  • Discover nearby landmarks

    Near Pacific Fair Shopping Centre

Popular amenities

  • Outdoor pool
  • Spa pool on site
  • Self-parking included
  • Kitchen
  • Washing machine
  • Air-conditioning

Explore the area

View map
2607 Gold Coast Highway, Broadbeach, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪2 min walk‬
  • Place, The Star Gold Coast
    ‪12 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Choose your unit

View all photos for Basic Apartment, 1 Bedroom

A living room with a sofa, a coffee table, a TV on a stand, and a ceiling fan.

Basic Apartment, 1 Bedroom

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

A neatly made bed with a grey quilt, two bedside tables with lamps, a mirror above the bed, and a window with curtains.

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A modern living room with a staircase, white furniture, and a blue sofa.

Apartment, 2 Bedrooms

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

View all photos for Apartment, 1 Bedroom

A compact living space with a sofa, a dining table, and a TV. There is a kitchen area with a microwave and cabinets.

Apartment, 1 Bedroom

  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room

  • Sleeps 2

View all photos for One-Bedroom Budget Apartment

A hotel room with a bed, a window with curtains, and a ceiling fan.

One-Bedroom Budget Apartment

  • Sleeps 3
  • 1 Queen Bed

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About this property

Portobello Resort Apartments

An outdoor pool, a hot tub and dry cleaning are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in and express check-out are on-site. Each apartment features a washing machine and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a furnished balcony. Weekly housekeeping is available.
Portobello Resort Apartments offers 9 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. This individually furnished accommodation has separate sitting areas and includes dining tables. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas.

Bathrooms include baths or showers. This Gold Coast apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 30.0 per night.

Cots (infant beds) are available for AUD 45.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 45.0 per stay
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 3246061
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Portobello Resort Apartments have a pool?

Yes, this property has an outdoor pool.

Is Portobello Resort Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portobello Resort Apartments?

Self-parking is free at this property.

What time is check-in at Portobello Resort Apartments?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Portobello Resort Apartments?

Checkout is at 10 AM.

Does Portobello Resort Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Portobello Resort Apartments located?

Located in Mermaid Beach, this apartment building is within a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Gold Coast Convention and Exhibition Centre and SkyPoint Observation Deck are also within 3 mi (5 km). Broadbeach South Light Rail Station is 5 minutes by foot and Florida Gardens station is 30 minutes.

Portobello Resort Apartments Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 106 out of 233 reviews
Rating 8 - Good. 99 out of 233 reviews
Rating 6 - Okay. 18 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.8/10

Check-in

9.6/10

Communication

9.2/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely spot
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very roomy and comfortable, we would stay there again .
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean, safe and a great location. Good value for money
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
All staff are kind and friendly.
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
was as per listing, great location.
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and the staff were very helpful, welcoming and accommodating.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had an absolutely lovely stay, property was lovely and clean. Pool and spa were awesome and such a convenient location. ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, communication
Management was very accommodating and helpful. The pool and spa was lovely after sports. Location is great between beach and shopping and restaurants. Currently roadworks during the night are very noisy and disturbing.
Stayed 10 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property central to all our needs.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property managers, friendly and helpful. Apartment was perfect for what we needed. Pool was amazing, beds comfortable, room clean and easy parking. Loved our stay, if we come back again to the gold coast we will stay here again. Thanks very much
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a relaxed and confortable stay at Portobello. The Property Managers were excellent and eager to help with any request. The unit itself was clean and easy to access. It is extremely close to Transport options and Pacific Fair shopping centre.
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was great clean and renovated. The pool was clean and the spa warm 😎. There are two construction site close to the property so don't expect a sleep in.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We spent two weeks in a lovely two bedroom apartment. Managers Marty and Dorelle, were outstanding hosts, extremely helpful and accommodating. The apartment was clean with everything we required. Pool was warm and well maintained. Close to the beach, Pacific Fair and dozens of restaurants. We will be returning next time we are on the Gold Coast. Highly recommend accomodation!
Stayed 14 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Marty was very nice and helpful will stay again in the future thanks for everything. Regards Olivia
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hair dryer needed an Australian adaptor, not found in the apartment. Otherwise, accommodation was fine.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities, communication
Dishwasher, tv in bedroom not working. A bit of maintenance would help
Stayed 8 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort, communication

nice place, but no internet

I was on a business trip. The internet was not working, despite there was a modem, but no internet signal when I connected to the wifi. Please fix this issue
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
All ok
Stayed 5 nights in Dec 2022
Verified review

6/10 Okay

Liked: Cleanliness, room comfort, communication
No internet in the property despite the modern is working.
Stayed 3 nights in Jun 2025
Verified review

4/10 Poor

Liked: Amenities, communication
Disliked: Cleanliness
I pulled out the sofa bed in the living room because that was the only room with AC and there were stains All over the bed. I was so grossed out I just slept in the bedroom and dealt with the heat. I dropped something on the floor in the bedroom and it rolled under the bed, I looked under the bed for it and there was another guests dirty clothes under there. Definitely not a clean room. The area of the hotel was great but I don’t think I’d stay here again. I didn’t feel like the room was clean.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Portobello was so conveniently close to Pacific Fair, with supermarkets, restaurants and even a gym for me to use while visiting. It was also really a nice 15 min walk to the convention centre, where I can stop by a number of cafes to get my caffeine fix beforehand! The room itself is a little worn down, and could do with a revamp but otherwise it was comfortable.
Stayed 7 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Great location very comfortable apartment. 5 min to Beach, 5 min to PAC Fair easy walk to Broadbeach shops. Really enjoyed our stay
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Managers were very helpful, great location, unit was small but had everything we needed. The unit was surprisingly quiet given its proximity to the Pacific Highway
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had just a short stay but really enjoyed it, the location was very good and we would definitely stay there again.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing! Staff were helpful and friendly, room was well decorated and clean, swimming pool and jacuzzi was also clean and great to relax in. Whole place was quiet and we really enjoyed our stay! 😁
Stayed 1 night in Feb 2021

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