Aparthotel

Randor Residence Tokyo Grand

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Photo gallery for Randor Residence Tokyo Grand

A hallway with a sign reading "RANDOR RESIDENCE TOKYO GRAND".
A compact living space with a dining table set for four, a kitchen area with a microwave and refrigerator, and a television in the corner.
A room with two beds, a window with curtains, an air conditioning unit, and a wooden ceiling.
A room with two beds, a window, and an air conditioning unit.
A stainless steel kitchen sink with a single faucet, a soap dispenser, and a dish rack with white cups and bowls.

Reviews

6.0 out of 10

Highlights

  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Ueno Park

Popular amenities

  • Kitchenette
  • Air-conditioning
  • Free Wi-Fi in public areas
  • Refrigerator
  • Washing machine
  • Bathtub

Explore the area

View map
4-35-14, Higashinippori, Tokyo, Tokyo, 116-0014
  • Place, Nippori Textile Town
    ‪1 min walk‬
  • Place, Tokyo National Museum
    ‪15 min walk‬
  • Place, Ueno Park
    ‪17 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪47 min drive‬

Choose your unit

View all photos for [701] Presidential Penthouse Top Floor

A hotel room with a bed, a sofa, a TV, a small table, and a window with blinds.

[701] Presidential Penthouse Top Floor

  • Sleeps 14
  • 2 Single Beds and 6 Double Beds

View all photos for Cozy Suite

A room with two beds, a sofa, a TV, and an air conditioner.

Cozy Suite

  • Sleeps 5
  • 3 Double Futons and 2 Single Beds

View all photos for Family Suite

A compact hotel room with a kitchenette, a dining area with a table and chairs, a bed, and a window with a view.

Family Suite

  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Presidential Suite

A hotel room with three beds, a desk, and a television.

Presidential Suite

  • 84 sq m
  • 3 bedrooms
  • Sleeps 14
  • 6 Double Beds and 2 Single Beds

View all photos for Classic Family Suite

A hotel room with a bed, a TV, a sofa, a small table, and a trash bin.

Classic Family Suite

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Family Suite

A hotel room with a sofa, two beds, a television, an air conditioner, and a window with curtains.

Family Suite

  • 37 sq m
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 2 Single Futons

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About this property

Randor Residence Tokyo Grand

This smoke-free aparthotel features free Wi-Fi in public areas. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. Guests can appreciate conveniences, such as a washing machine and a dining area, and other amenities include a fridge and a Smart TV. Housekeeping is not available.
Randor Residence Tokyo Grand offers 7 accommodations with complimentary slippers and a hairdryer. This individually decorated and furnished accommodation includes desks. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Tokyo aparthotel provides complimentary wireless Internet access. Smart televisions are featured in guestrooms.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Property # 36293764
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards

Frequently asked questions

Is Randor Residence Tokyo Grand pet-friendly?

No, pets are not allowed at this property.

How much is parking at Randor Residence Tokyo Grand?

This property doesn't offer parking.

What time is check-in at Randor Residence Tokyo Grand?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Randor Residence Tokyo Grand?

Checkout is at 10:00 AM.

Where is Randor Residence Tokyo Grand located?

Located in Arakawa, this aparthotel is within 1 mi (2 km) of Ueno Zoo and Ueno Park. Sensoji Temple and Tokyo Skytree are also within 3 miles (5 km). Iriya Station is 12 minutes by foot and Minowa Station is 17 minutes.

Randor Residence Tokyo Grand Reviews

Reviews

6.0
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 6 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 6 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 9 out of 31 reviews

6.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

8.4/10

Check-in

6.8/10

Communication

6.8/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities
The staff was very helpful. Thank you for such a nice stay 😌.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Clean and check in was done directly through IPad. Located close to trains for easy commuting.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I had to book this property at the very last minute on the ground in Tokyo when my other hotel did not work out. This host could not have been more helpful and kind! We had the “penthouse” on the top floor which had about 4 beds in the main room, a beautiful kitchen and another 2 separate rooms with 2 beds each. There were also nice shower and laundry facilities. It is an easy walk to the train station. I would definitely recommend!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
Checked out early because the room was dusty and unclean.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Communication
It was a convenient option to be in Uguisudani and being one station from Ueno. You have your own kitchen, washer, you'll need to hang dry your clothes so take that into account. It is also located next to 2 grocery stores and Don Quixote. I recommend this place as it will not break the bank and is convenient. Thank you!
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Self check in was down, did multiple call were of no help after 1 hr. Meet another tourist who was able to commicate in Japanese and help to check in thru phone. Accommodation was near to train station and supermarket
Stayed 6 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Ordinarily if I have nothing positive to say, I wont say anything. What triggered this review are all the 'anonymous' 5 star reviews. I cant see any way these reviews are from real travelers. I will simply say this: There are so many excellent hotels around Tokyo. I would suggest avoiding this one and moving on.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Extremely difficult to find property especially at night , v v v dark , no lighted signboard, no lobby to keep luggages, quite difficult to get taxi, tv too low on table, access to 2 supermarkets 💦
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Warning: -this hotel operates with 0 staff on site. We didn’t see a single person who worked there. -The room was nasty dirty, like stains on walls and bugs in the lamp. Obviously hadn’t been deep cleaned in a while. Smelled lightly of cigarettes. -All the fixtures and appliances were cheep and out dated by a decade at least. Pros: Easy check-in/ out. Clean towels. Large space for the money. This is only worth it if you are a group of dirtbags looking for a cheap place to crash/drink. DO NOT EXPECT TO IMPRESS ANYONE! In spite of the name, there is nothing grand about it.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Communication
Check in was a hassle coz there is no one to help. Self check in and took me half an hour to find my reservation. It kept saying I have no reservation. All communications are done through email. No actual person to ask if you have problems. When you call the number listed on the desk, it says the number is not in service.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
El hotel aceptable por relación costo - calidad Podrían mejorar en la limpieza, el cuarto se ve antiguo pero como lo necesitaba para dormir estaba bien, estación de metro cerca a 10 minutos caminando y tiendas de conveniencia
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

레지던스 호텔이라 직접 조리해 먹을 수 있어서 가족여행 및 가성비가 아주 좋습니다
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
todo muy bien, buena ubicacion, tranquilo y muchas cosas por ver a sus alrededores.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
環境差，洗漱用品差，廁所差，吹風筒也差，而且還貴，跟其他同價甚至是更便宜的酒店或民宿比較的話太虧了
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Disliked: Communication
住宿面積大，地方也很清潔乾淨，不過比較殘舊。只有一個洗手間，如果人數多的話就會不太方便。另外我在這住了6天，從未有見過員工，寄存行李也只是自己把行李放在小小的櫃位後，其實是沒有安全保障。地理位置尚算方便，附近有幾家超級市場和便利店，但走路到最近的電路站需要10多分鐘左右的步程。
Stayed 5 nights in May 2024
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
住宿前後都有大型超市很方便。交通位子也很不錯。只是這次我們入住2/27-3/5、對於打掃真的要加強。我們入住時、在床底發現還有前面客人的小朋友襪子&餅乾屑。冰箱旁也是無意間發現有灰塵。還有洗衣粉也都沒補。
Stayed 7 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
The worst experience. It might look like a deal but you get what you pay for. Sketchy neighborhood
Stayed 14 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

住める(笑)

めちゃくちゃ良かった。 強いてあげるなら 調理器具や皿がもう少しあったら っていうのと、グリルに網がついてなかったので、あったら良かったな…ぐらいです。
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Spacious

This apartment is worth its price. Spacious and comfortable. Cooking ware and utensils were provided. You can cook your own food and there's also fridge. Hot and cold water. THERE'S ONLY 1 LET DOWN. THE HEATER IN THE BATHROOM WAS NOT WORKING WHEN WE WERE THERE.
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Room comfort, communication
Disliked: Cleanliness
Stayed 5 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2024