Aparthotel

Oakwood Residence Hanoi

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Photo gallery for Oakwood Residence Hanoi

A woman sitting on an infinity pool with a cityscape view.
A balcony with a city view at sunset, two people sitting, and a table with a cup.
A balcony with wicker chairs, a small table with a plant and a book, and a view of a cityscape across a body of water.
A revolving door with the sign "Oakwood" above it, a person standing in front, and a modern building facade with glass windows.
A spacious indoor area with large windows, comfortable seating, and a modern chandelier.

Reviews

9.2 out of 10
Wonderful

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Your own private chef
    One of the few properties offering private chef services.
  • Discover nearby landmarks
    Near West Lake

Popular amenities

  • Valet parking included
  • Dogs and cats allowed
  • Kitchen
  • Washer/dryer
  • Air-conditioning
  • Balcony
The current price is AU$134
includes taxes & fees
17 Jan - 18 Jan 2027

Explore the area

View map
No.17, Lane 35, Dang Thai Mai Street, Hanoi, 100000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Dinh Quang Ba
    ‪8 min walk‬
  • Place, Syrena Shopping Center
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Choose your unit

View all photos for Deluxe Room, 1 Bedroom

A modern hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Deluxe Room, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Bedrooms

A modern hotel room with a bed, desk, chair, and a flat-screen TV.

Deluxe Room, 2 Bedrooms

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free wired internet

View all photos for Family Room, 2 Bedrooms (Deluxe)

A modern hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Family Room, 2 Bedrooms (Deluxe)

  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Deluxe Studio, 1 King Bed

A modern hotel room with a large bed, a desk with a computer, a chair, and a TV.

Deluxe Studio, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Studio, 2 Single Beds

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Deluxe Studio, 2 Single Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

Room

  • Sleeps 10
  • Free wired internet

Room

  • Sleeps 10
  • Free wired internet

one bedroom apartment

  • Sleeps 10
  • 1 King Bed
  • Free wired internet

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About this property

Oakwood Residence Hanoi

A restaurant, a fitness centre and a sauna are available at this aparthotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, a business centre and free use of bicycles. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include an all-in-one washing machine and dryer and a fridge, and guests will appreciate thoughtful touches, such as free minibar items and bathrobes.
Oakwood Residence Hanoi offers 262 air-conditioned accommodations with all-in-one washer/dryers and minibars (stocked with some free items). Rooms open to balconies. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 43-inch Smart televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the aparthotel include a sauna, a fitness centre and complimentary bicycles.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 150000 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 900000 per night.
Free cots are available on request at the property

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 150000 for children
  • Pet fee: VND 150000 per pet, per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 900000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 37795128
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Is Oakwood Residence Hanoi pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of VND 150000 per pet, per day.

How much does it cost to stay at Oakwood Residence Hanoi?

As of 3 Oct 2026, prices found for a 1-night stay for 2 adults at Oakwood Residence Hanoi on 17 Jan 2027 start from AU$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Oakwood Residence Hanoi?

Valet parking is free at this property.

What time is check-in at Oakwood Residence Hanoi?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Oakwood Residence Hanoi?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Oakwood Residence Hanoi located?

Located in the heart of Hanoi, this aparthotel is within a 10-minute walk of West Lake and Syrena Shopping Center. Ho Tay Water Park and Trinh Cong Son Walking Street are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Oakwood Residence Hanoi Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 151 out of 207 reviews
Rating 8 - Good. 39 out of 207 reviews
Rating 6 - Okay. 8 out of 207 reviews
Rating 4 - Poor. 3 out of 207 reviews
Rating 2 - Terrible. 6 out of 207 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Check-in

9.4/10

Communication

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing hotel ! 5 star in every way. We came as family of 5 and loved the room, pool (amazing view), gym, location and staff. Would definitely come back.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Construction work is underway near the hotel, so the area is quite messy. Inside the hotel, it is good.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay overall. Bed is comfortable, breakfast is good, nice gym and swimming pool
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel, great location staff couldn’t be more helpful, highly recommend
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Nearby road constructions make it hard to get to/from hotel. Virtually no view from balcony. No gym
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff always very helpful room very clean
Stayed 8 nights in Nov 2025
Verified review

6/10 Okay

The location is not really great as a lot of contructions around.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Five star aparthotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is a big, modern high rise, that is oriented towards a long stay business clientele, but also offers nightly rates. There is a rooftop pool which is very nice with a panoramic view of the city. The gym is also ok, but could use a better selection of equipment. I stayed in a one bedroom suite which was very clean and comfortable.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great hotel to stay
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were amazing to deal with and it was a very relaxing space to be in after going through the chaos of in and around the old quarter during the day. Food was excellent and plenty of options, more than just your standard continental
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Best views, Westend lake Hanoi

Wonderful property, nice staff. Always very welcoming, doesn’t matter what time of the day.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Really gorgeous hotel - highly recommend!!!

Best hotel that I stayed in for the whole trip in Vietnam. Gorgeous facilities, clean, comfortable and with an amazing breakfast (the omelette was divine!)
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the staff r very helpful , nice pool with view , gym and yoga room r very well , buffet breakfast is nice
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a great property located a bit away from the city center but easily accessed with a taxi. Good breakfast spread, clean rooms, courteous staff and all the amenities you could need - highly recommended for solo or family travel. Would definitely be back!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is good place to stay if you will be more than 3 days Equipped with everything you need except restaurants nearby.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Good for a stay in Hanoi

Nice room and great breakfast. And friendly staff .
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room is new and clean.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet location with local food options
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanest place I’ve ever stayed in and a fine tuned highly accommodating staff. We would book this place again whenever we’re back in Hanoi.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

First class hotel

Fabulous hotel in a good location, rooms were spotless and beds very comfy, breakfast options were good and swimming pool was lovely
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very friendly, service was great.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a lovely stay in Hanoi, it was a little far from activities and the old quarter but overall we loved our stay here! Great view, great hosts, highly recommend
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Amenities, communication
Property was amazing, staff was great, decent location, good gym
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed here 3 days 2 nights. Great experience. Hotel helped accommodate all our needs for tours and transportation to the must sees in Hanoi. Would stay again!!
Stayed 2 nights in Jan 2025