Aparthotel

Crystal Bay on the Broadwater

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Photo gallery for Crystal Bay on the Broadwater

A spacious living room with a large balcony, a sofa set, a coffee table, and a view of the cityscape.
A modern kitchen with a built-in microwave, a sink, and wooden cabinets. There is a dining area with a glass table and chairs, and a balcony with a view of the sea.
A modern kitchen with wooden cabinets, a microwave, and a dishwasher. There is a dining area with a glass table and chairs, and a view of the outdoors through large windows.
A bedroom with a large bed, a nightstand, a dresser, and a TV mounted on the wall.
A modern living room with a white sofa, a dining table, and a kitchen area in the background.

Reviews

8.8 out of 10
Excellent

Highlights

  • Made for relaxation

    Top-rated for comfort — guests feel right at home here.

  • Balcony

    A rare find - enjoy views from the balcony.

  • Centrally-located

    You're never far from where you need to be with this convenient location.

  • Discover nearby landmarks

    Walk to Broadwater Parklands

Popular amenities

  • Spa pool on site
  • Balcony
  • Outdoor pool
  • Cots available
  • On-site fitness centre
  • Extra beds
The current price is AU$255
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
182 Marine Parade, Labrador, QLD, 4215
  • Place, Broadwater Parklands
    ‪15 min walk‬
  • Place, Gold Coast Aquatic Centre
    ‪17 min walk‬
  • Place, Australia Fair Shopping Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Choose your unit

View all photos for Traditional Apartment, 1 Bedroom

A modern living room with a sofa, a coffee table, a TV on a cabinet, and a balcony with a city view.

Traditional Apartment, 1 Bedroom

  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms

A modern living room with a sofa, armchairs, a coffee table, and a TV. There's a balcony with a view of the sea and trees.

Family Apartment, 2 Bedrooms

  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

A modern living room with a balcony, a dining area, and a TV mounted on the wall.

Apartment, 3 Bedrooms

  • Water view
  • 109 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for Family Apartment, 1 Bedroom

A modern living room with a sofa, a coffee table, and a TV on a stand.

Family Apartment, 1 Bedroom

  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Apartment, 2 Bedrooms

A modern living room with a dining area, large windows, and a balcony overlooking the sea.

Executive Apartment, 2 Bedrooms

  • Water view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Deluxe Apartment, 3 Bedrooms

A modern living room with a grey sofa set, a wooden coffee table, and a flat-screen TV. A large window offers a view of the sea and a balcony with a glass railing.

Deluxe Apartment, 3 Bedrooms

  • Water view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Two Bedroom Apartment

A modern kitchen with a built-in microwave, a sink, and wooden cabinets. There is a dining area with a glass table and chairs, and a balcony with a view of the sea.

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

A neatly arranged bedroom with a large bed, white and pink bedding, a bedside table with a lamp, and a dresser.

Deluxe Two Bedroom Apartment With Two Bathrooms

  • Water view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

A spacious living room with a large balcony, a sofa set, a coffee table, and a view of the cityscape.

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

  • Water view
  • 273 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Economy Apartment, 1 Bedroom

A modern hotel room with a balcony, a dining area, and a bedroom.

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Apartment

A hotel room with a bed, a nightstand, a painting, and a balcony with a view.

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1+1 Bedroom Apartment

A hotel room with a bed, a nightstand, a ceiling fan, a window with a view, and a painting on the wall.

1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard 1+1 Bedroom Apartment

A hotel room with a large bed, two bedside tables with lamps, a sliding glass door to a balcony, and two framed pictures on the walls.

Standard 1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Deluxe Apartment

Living area

1 Bedroom Deluxe Apartment

  • Water view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Apartment, 2 Bedrooms, Garden View

A modern living room with a sofa, dining table, chairs, and a TV.

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Garden View

A modern living room with a grey sofa, a wooden coffee table, and a TV. There is a sliding glass door leading to an outdoor area with a view of trees and a pool.

Apartment, 1 Bedroom, Garden View

  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Crystal Bay on the Broadwater

This smoke-free aparthotel features an outdoor pool, a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, laundry facilities and free newspapers. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Weekly housekeeping is available.
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 30.0 per night.

Cots (infant beds) are available for AUD 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 3935875
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Crystal Bay on the Broadwater have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crystal Bay on the Broadwater?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on 20 Sept 2026 start from AU$255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Bay on the Broadwater pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Bay on the Broadwater?

Self-parking is free at this property.

What time is check-in at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crystal Bay on the Broadwater?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Crystal Bay on the Broadwater provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Bay on the Broadwater located?

Located in Labrador, this aparthotel is 3 mi (4.9 km) from Surfers Paradise Beach, and within 6 mi (10 km) of Chevron Renaissance and Cavill Avenue. SkyPoint Observation Deck and The Star Gold Coast are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 509 out of 939 reviews
Rating 8 - Good. 327 out of 939 reviews
Rating 6 - Okay. 74 out of 939 reviews
Rating 4 - Poor. 19 out of 939 reviews
Rating 2 - Terrible. 10 out of 939 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Check-in

9.2/10

Communication

9.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good location, easy parking, friendly staff and amenities as described.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful spacious apartment, had everything we needed ,great views and good location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Good place
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a great stay. Room was amazing, amenities great and staff very friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The place is perfectly great, i recommend everybody to come and stay for longer. Its a Family oriented facility .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome place
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place and location.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the rooms and balcony were spotless, front desk was on the ball on arrival. Very pleasant stay
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The property is perfect location , amazing view of the ocean, great place to relax and walk along the shore. I love to stay there again. The apartment needs a little bit of upgrade but still overall cozy place to stay.
Stayed 24 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean. Easy to park the car. With a great view
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great location, and excellent room. Very comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, friendly staff, will be staying again
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautifully appointed apartment. Had everything you could ned
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Staff very helpful and friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great place to stay.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Ideal spot for a relaxing stay. Rooms are spacious and well equipped. Restaurants and cafes at Chirn Park are excellent albeit 20 minute walk. Restaurants and Cafes at Broadwater and near Aqua Building are very good and only 10 minute walk. Extended our stay for an extra 2 weeks
Stayed 21 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
The location is excellent.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, communication
Wonderful place to stay
Stayed 9 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay views were amazing from our room and room had everything we needed
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Two bedrooms are perfect for a family with teenagers. Large living roon. Quiet area. Nice view from the balcony. Fully furnished kitchen. Bathroom would need an update. Shops and restaurants nearby.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent view. Great aircon and friendly staff. 👍👍
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, room comfort, communication
Stayed here for business, great spot will definitely stay here again.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great service, clean rooms very comfortable and child friendly
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We stayed here for a whole week it was very nice and convenient location
Stayed 6 nights in Jan 2025

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