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Aparthotel

Crystal Bay on the Broadwater

Photo gallery for Crystal Bay on the Broadwater

Outdoor pool
Outdoor pool
Exterior
Room
Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
The current price is AU$192
includes taxes & fees
13 May - 14 May

Explore the area

View map
182 Marine Parade, Labrador, QLD, 4215
  • Place, Broadwater Parklands
    ‪15 min walk‬
  • Place, Gold Coast Aquatic Centre
    ‪17 min walk‬
  • Place, Australia Fair Shopping Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Choose your unit

View all photos for Traditional Apartment, 1 Bedroom

Living area

Traditional Apartment, 1 Bedroom

  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms

Living area

Family Apartment, 2 Bedrooms

  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms

Living area

Apartment, 3 Bedrooms

  • Water view
  • 109 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom

Living area

Family Apartment, 1 Bedroom

  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

Living area

Executive Apartment, 2 Bedrooms

  • Water view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 3 Bedrooms

Living area

Deluxe Apartment, 3 Bedrooms

  • Water view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Standard Two Bedroom Apartment

Private kitchen

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Room

Deluxe Two Bedroom Apartment With Two Bathrooms

  • Water view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Living area

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

  • Water view
  • 273 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Apartment, 1 Bedroom

Living area

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Deluxe Apartment

A modern living room with a blue sofa, a glass coffee table, and a ceiling fan.

1 Bedroom Deluxe Apartment

  • Water view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Garden View

Living area

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Garden View

Living area

Apartment, 1 Bedroom, Garden View

  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Gold Coast

Located near the beach, Crystal Bay on the Broadwater is in Labrador, a neighbourhood in Gold Coast. Cavill Avenue and SkyPoint Observation Deck are notable landmarks, and travellers looking to shop may want to visit Chevron Renaissance and Robina Town Centre. Warner Bros. Movie World and Wet'n'Wild Gold Coast are not to be missed. Spend some time exploring the area's activities, including golfing.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Chirn Park - 12 min walk - 1.1 km
  • Broadwater Parklands - 15 min walk - 1.3 km
  • Gold Coast Aquatic Centre - 17 min walk - 1.5 km
  • Australia Fair Shopping Centre - 3 min drive - 1.9 km
  • Marina Mirage Shopping Centre - 8 min drive - 6.1 km

Getting around

  • Cypress Avenue Station - 10 min drive
  • Helensvale Station - 15 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 43 min drive

Restaurants

  • ‪Broadwater Cafe - ‬14 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Vinnie's Italian Restaurant - ‬7 min walk
  • ‪Masala Flames - ‬9 min walk
  • ‪Daiki - ‬9 min walk

About this property

Crystal Bay on the Broadwater

This smoke-free aparthotel features an outdoor pool, a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, laundry facilities and free newspapers. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Weekly housekeeping is available.
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night.
Cots (infant beds) are available for AUD 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Crystal Bay on the Broadwater have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crystal Bay on the Broadwater?

As of 6 May 2026, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on 13 May 2026 start from AU$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Bay on the Broadwater pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Bay on the Broadwater?

Self-parking is free at this property.

What time is check-in at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crystal Bay on the Broadwater?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Crystal Bay on the Broadwater provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Bay on the Broadwater located?

Located in Labrador, this aparthotel is 3 mi (4.9 km) from Surfers Paradise Beach, and within 6 mi (10 km) of Chevron Renaissance and Cavill Avenue. SkyPoint Observation Deck and The Star Gold Coast are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 494 out of 922 reviews
Rating 8 - Good. 326 out of 922 reviews
Rating 6 - Okay. 74 out of 922 reviews
Rating 4 - Poor. 19 out of 922 reviews
Rating 2 - Terrible. 9 out of 922 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.8/10

Check-in

9.2/10

Communication

9.8/10

Listing accuracy

Reviews

Verified

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the rooms and balcony were spotless, front desk was on the ball on arrival. Very pleasant stay
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome place
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a great stay. Room was amazing, amenities great and staff very friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

REBEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place and location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, communication
Staff very helpful and friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LEAH

Liked: Cleanliness, amenities, property conditions & facilities, communication
The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent view. Great aircon and friendly staff. 👍👍
Stayed 1 night in Dec 2025
Verified

8/10 Good

lakhvinder

Liked: Cleanliness, amenities, property conditions & facilities, communication
better if they provide air conditioning control in all guest rooms.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Beautiful view! Very clean. Loved it
Stayed 1 night in Jan 2026
Verified

8/10 Good

Faeann

Liked: Cleanliness, communication
The location is excellent.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Wade

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good. Nice clean facilities. Great pool and spa area
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Allison

We stayed there 3 nights and there was onlyb1 roll of toilet paper.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alister

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay views were amazing from our room and room had everything we needed
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean apartment and a room with a view. Highly recommend!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Harley

Liked: Cleanliness, property conditions & facilities, communication
Great service, clean rooms very comfortable and child friendly
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Tavia

Liked: Cleanliness, amenities, communication
beautiful views, relaxing living environment, equipped with most of the kitchen wares you need. Helpful staffs.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sur

Liked: Cleanliness, property conditions & facilities
Great place to stay.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Wendy

Liked: Property conditions & facilities, communication
Wonderful place to stay
Stayed 9 nights in Oct 2024
Verified

10/10 Excellent

Wen

Liked: Cleanliness, amenities, property conditions & facilities
A comfortable stay
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, amenities, communication
Staff were courteous and welcoming. Check in and check out were seemless and easy. The apartment could do with some extra cleaning of fans in bathroom, spa jets and ledges on big windows. TV and wall fan in one of the bedrooms did not work so that was disappointing but overall our stay was good. Location was excellent for what we needed also.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jack

room is clean, staff is helpful, reception not available when checking in, rang up to get keys from security box and instructions.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, property conditions & facilities, communication
We stayed here for a whole week it was very nice and convenient location
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Air conditioning very effective. Free safe underground car parking a bonus.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lynette

Liked: Cleanliness
Fabulous view, secure parking and location suited us perfectly. Would stay there again.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, room comfort, communication
Stayed here for business, great spot will definitely stay here again.
Stayed 4 nights in Sep 2024