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Aparthotel

Andaz Family Suites by Hyatt - Palm Jumeirah

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Pool
Property video
Rooftop pool
Property entrance
Room

Reviews

9.0 out of 10
Wonderful

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • On a private beach
    One of the rare properties in the area with its own private beach.
  • Discover nearby landmarks
    Close to The View at The Palm

Popular amenities

  • On private beach
  • Outdoor pool
  • Self-parking included
  • Kitchen
  • Laundry room
  • Air-conditioning

Explore the area

View map
Palm Jumeirah, Dubai, Dubai
  • Place, Palm Jumeirah Mall
    ‪1 min walk‬
  • Place, The View at The Palm
    ‪9 min walk‬
  • Place, Palm West Beach
    ‪11 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪33 min drive‬

Choose your unit

View all photos for Andaz Family Studio

Room

Andaz Family Studio

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Family Suite with Kitchen

Living area

One Bedroom Family Suite with Kitchen

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Family Suite with Kitchen

Living area

Two Bedroom Family Suite with Kitchen

  • 137 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

King Room - Free Breakfast and Dinner, 20% off Food and Beverage, Palm Jumeirah Mall Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite - Free Breakfast and Dinner, 20% off Food and Beverage, Palm Jumeirah Mall Access

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Family Suite With Kitchen

Room

One Bedroom Family Suite With Kitchen

  • Sleeps 3
  • Free Wi-Fi

View all photos for Andaz Family Studio

Room

Andaz Family Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom Family Suite With Kitchen

Room

Two Bedroom Family Suite With Kitchen

  • Sleeps 4
  • Free Wi-Fi

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About this property

Andaz Family Suites by Hyatt - Palm Jumeirah

Catch some rays on Andaz Family Suites by Hyatt - Palm Jumeirah's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 4 restaurants. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Conveniences include a dining area and a coffee/tea maker, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Weekly housekeeping is available.
Andaz Family Suites by Hyatt - Palm Jumeirah offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1750
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 145 for adults and from AED 73 for children
  • Airport shuttle fee: AED 550 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 1336625
Property # 40234810
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Andaz Family Suites by Hyatt - Palm Jumeirah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM to 8:00 PM.

Is Andaz Family Suites by Hyatt - Palm Jumeirah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Andaz Family Suites by Hyatt - Palm Jumeirah?

Self-parking is free at this property.

What time is check-in at Andaz Family Suites by Hyatt - Palm Jumeirah?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Andaz Family Suites by Hyatt - Palm Jumeirah?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Andaz Family Suites by Hyatt - Palm Jumeirah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 550 per vehicle applies.

Where is Andaz Family Suites by Hyatt - Palm Jumeirah located?

Nestled on the beach, this Palm Jumeirah aparthotel is within a 15-minute walk of Palm Jumeirah Mall, Palm West Beach and The View at The Palm. The Pointe is 1.6 mi (2.6 km) away. Nakheel Mall Station is 5 minutes by foot and Al Ittihad Park Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Andaz Family Suites by Hyatt - Palm Jumeirah Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 27 out of 36 reviews
Rating 8 - Good. 3 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.2/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Check-in

8.8/10

Communication

6.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Yamina

Liked: Cleanliness, amenities, property conditions & facilities, communication
amazing hotel
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for families
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Pauls

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing location and Family apartments
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, property conditions & facilities, communication
Staff were excellent Rooms cleaned & fridge replenished each day with water & juice choice
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Wallace Ewane

Liked: Amenities
Clean and amazing staff
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
Walkable to other areas on the Palm
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, amenities, communication
Staff friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, communication
This was an amazing hotel experience. Staff was really kind. The even upgraded me to a large suit for a small error and it wasn’t birthday so it was really great to see they not only took care of us but also left a birthday dessert cake on the day of in my suit when we came in to see. Great location to all the night light right off the palm. Huge hotel area with a beach and a night club and restaurant outside by the beach. Everything was perfect with this place
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Sita

Liked: Cleanliness, room comfort, communication

Short stay, great stay

From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Reza

Liked: Cleanliness, property conditions & facilities, communication
Washing machine in unit was acting up and no one could help us fix it.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, amenities, communication
Mycket bra service och ett modernt, fräscht hotell. Andaz Hotel Palm Jumeirah Dubai har en trevlig atmosfär, bra faciliteter och personal som verkligen gör sitt bästa för att man ska trivas.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

TNANI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nous avons été upgradés avec un très bel appartement ! Qualité de services excellente !
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Hovsep Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Espectacular hotel en Dubai. Super moderno y lujoso
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent on a profité. Seul bemol c’est qu’il n’y a pas de miniclub sinon c’etait parfait nous reviendrons
Stayed 19 nights in Aug 2025
Verified

8/10 Good

Christian M

Liked: Cleanliness, room comfort, communication

Una buena opcion

Staff muy amable, hotel bien ubicado y con playa
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked that there was an adult pool and the spa was amazing.
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

Charmaine Kayne

Liked: Cleanliness, room comfort, communication
Awesome! We definitely had fun!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Randa

Liked: Cleanliness, room comfort, communication

Comfort and luxury

Loved our stay. Enjoyed the adults pool and the pool on the beach
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Stayed 11 nights in Jan 2021
Verified

10/10 Excellent

M

Liked: Cleanliness, room comfort, communication

Great 5 nights at a fantastic hotel

Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Stayed 5 nights in Sep 2020
Verified

10/10 Excellent

Grant

Liked: Cleanliness, room comfort

Great hotel

Nice Hotels
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Stayed 7 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Ebrahim

Stayed 5 nights in Feb 2026