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Aparthotel

Altoprado Popayán

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Photo gallery for Altoprado Popayán

Room
Front of property
Room
Breakfast buffet
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot springs/mineral springs in spa
  • Kitchenette
  • Pets allowed (fee applies)
  • Housekeeping
  • Self-parking included
  • Washing machine
The current price is AU$50
5 June - 6 June

Explore the area

View map
#10 Cra. 7, Popayán, Cauca, 190002
  • Place, Gran Casino Popayán
    ‪3 min walk‬
  • Place, Humilladero Bridge
    ‪10 min walk‬
  • Place, University of Cauca
    ‪15 min walk‬
  • Airport, Popayan (PPN-Guillermo Leon Valencia)
    ‪13 min walk‬

Choose your unit

View all photos for Standard Studio Suite

Room

Standard Studio Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite

Room

Superior Studio Suite

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite

Room

Premium Studio Suite

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Altoprado Popayán

This smoke-free aparthotel features a meeting room, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and tour/ticket assistance. Each apartment provides free WiFi and free wired Internet, a Smart TV with digital channels, and a kitchenette with a fridge, a stovetop and a microwave. Comforts include a pillowtop bed and premium bedding. Other touches available are a washing machine and a TV.
Altoprado Popayán offers 8 accommodations, which are accessible via exterior corridors. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. 50-inch Smart televisions come with premium digital channels and Netflix. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of COP 35000 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 35000 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 14287
Property # 41824268
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Altoprado Popayán pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 35000 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Altoprado Popayán?

As of 1 June 2026, prices found for a 1-night stay for 2 adults at Altoprado Popayán on 5 June 2026 start from AU$50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Altoprado Popayán?

Self-parking is free at this property.

What time is check-in at Altoprado Popayán?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available from 1:00 PM to 5:00 PM for a fee.

What time is check-out at Altoprado Popayán?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Altoprado Popayán located?

Situated near the airport, this aparthotel is within a 15-minute walk of Humilladero Bridge, Teatro Municipal and Caldas Park. University of Cauca is 0.9 mi (1.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Altoprado Popayán Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 17 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Communication

Reviews

Verified

10/10 Excellent

Gintas

Liked: Amenities, property conditions & facilities
Nice king size bed, spacious room, kitchen , washing machine, underground garage included
Stayed 1 night in Jul 2025
Verified

6/10 Okay

ASTRID

Liked: Property conditions & facilities
A lot of noise, a lot of homeless
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dustin

Liked: Cleanliness, room comfort
Good hotel… no onsite checking. All done via whatsapp so very inconvenient
Stayed 5 nights in Jun 2022
Verified

2/10 Terrible

kleber

Disliked: Communication
We have to go to another hotel couse we went there and no body answered the door and fone we called and called and nothing so we have to pay more than we espected.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jahir

Liked: Cleanliness, room comfort

Buen alojamiento

Es un muy buen concepto en el cual se siente como en casa y no en un hotel. La comunicación si se podría manejar mejor dado que no hay recepción y todo se maneja por Chat, pero en términos generales me gustó mucho y volvería. Muy bien ubicado.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, room comfort, communication

Muy buena opción de alojamiento

Muy buena opción de alojamiento. Al precio mostrado hay que agregarle impuestos (IVA). Se escuchan las voces de los vecinos cuando hablan duro en el pasillo o en sus habitaciones. Sin embargo es muy cómodo. Entraron a hacer aseo, cosa que nos sorprendió gratamente.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, room comfort
Disliked: Communication
Muy bien su ubicacion. Cómoda, amplia. Pueden mejorar la comunicación
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, room comfort, communication
Limpio, organizado, cerca restaurantes, facil llegar, el ingreso y salida faciles, parqueadero muy pequeño pero pudimos guardar los carros
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

JULIAN D

Liked: Cleanliness, room comfort, communication
Excelente atención, el lugar muy confortable y aseado, cuenta con buena ubicación. Perfecto para hacer viajes express.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was in nice and clean condition and cleaning services was daily and satisfactory. The location was close to restaurants and bars within walking distance. Over all it was a good experience.
Stayed 9 nights in Jun 2021
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adresse à Retenir

Encore une bonne adresse. Immeuble neuf, chambre très spacieuse et bien équipé. Kitchenette dans toutes les chambres et Bonus! Lave linge dans certaines chambres. Merci Felipe et Carlos pour l'accueil. Plusieurs bons restaurants à 50m de l'hotel. Pas loin de la gare routière.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Maria Camila

Liked: Cleanliness, property conditions & facilities, room comfort
Todo muy bien pero al llegar no teníamos nuestra reserva y se demoraron en entregarnos las habitaciones. Además decía que el desayuno estaba incluido y cuando bajamos a desayunar nos dijeron que la señora del desayuno no había ido ese día. El sitio es bonito, todo nuevo, pero les falta organizarse y mejorar el servicio y los detalles.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Carolina

Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Elkin

Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Scheherazade

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Juan David

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2024
Verified

8/10 Good

Hugo

Liked: Cleanliness, communication
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2023
Verified

8/10 Good

Andres F

Liked: Room comfort, communication
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Jose David

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Mayra Alejandra

Stayed 2 nights in Dec 2023
Verified

8/10 Good

andres h

Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Edilson

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2022
Verified

8/10 Good

Juan

Stayed 1 night in Jul 2021

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