Aparthotel

Smartr Madrid Gran Vía Apartments

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Photo gallery for Smartr Madrid Gran Vía Apartments

An outdoor dining area with a mural, seating, and a variety of breakfast items.
A modern kitchen with wooden beams, white cabinets, and a large window overlooking a cityscape.
A buffet with various fruits and meats.
A bedroom with a bed, wooden floor, white walls, and two windows.
A multi-story building with balconies, a pedestrian area, and a clear sky.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Onsite parking available
    Convenient and secure on-site parking, a rare amenity in the area.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Gran Via

Popular amenities

  • Deck or patio
  • Free cots/infant beds
  • Self-parking available
  • Air-conditioning
  • Free Wi-Fi
  • Kitchen

Explore the area

View map
Calle San Bernardo, 78, Madrid, Madrid, 28015
  • Place, Comillas Pontifical University
    ‪5 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Puerta del Sol
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Choose your unit

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

A modern living room with a glass table, green chairs, a grey sofa, and a large abstract painting on the wall.

Apartment, 2 Bedrooms, 2 Bathrooms

  • 63 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, Terrace

A rooftop patio with a hanging chair, sofa, and dining set.

Superior Apartment, Terrace

  • 112 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

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About this property

Smartr Madrid Gran Vía Apartments

Self parking, tour/ticket assistance and multilingual staff assistance are available at this smoke-free aparthotel. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as 2 bathrooms and a washing machine, and other amenities include free WiFi and a sitting area. Weekly housekeeping is available.
Smartr Madrid Gran Vía Apartments offers 8 air-conditioned accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 400 metres away.

Access methods

Access code

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 44109861
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Smartr Madrid Gran Vía Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Smartr Madrid Gran Vía Apartments?

Self-parking is available for EUR 36 per day. There is free parking nearby.

What time is check-in at Smartr Madrid Gran Vía Apartments?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at Smartr Madrid Gran Vía Apartments?

Checkout is at 11:00 AM.

Does Smartr Madrid Gran Vía Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.

Where is Smartr Madrid Gran Vía Apartments located?

Located in Madrid Centro, this aparthotel is within a 10-minute walk of Comillas Pontifical University and Plaza de España. Gran Via and Puerta del Sol are also within 1 mile (2 km). San Bernardo Station is only a 3-minute walk and Bilbao Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Smartr Madrid Gran Vía Apartments Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 38 out of 56 reviews
Rating 8 - Good. 12 out of 56 reviews
Rating 6 - Okay. 2 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

9.2/10

Cleanliness

9.4/10

Amenities

9.0/10

Property conditions & facilities

10/10

Check-in

8.4/10

Communication

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Immaculate, modern appointments
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Love this place Second time Staying at this location
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Third time staying here and love it….. highly recommended it, great location, nice and clean and very easy to communicate with staff.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent clean property and friendly staff.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is in very good conditions and is very well located with many restaurants, shopping and site seeing close by.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great location and superb accommodation. Staff was so friendly and professional. I will stay in this same property in my next trip to Madrid.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities, communication
Disliked: Amenities
Excellent property close y to everything
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location. Great apartment for kids.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Súper modern and very spacious! Great decor! Amazing views! Amazing location
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Good property in a safe neighborhood, close the street from two supermarkets, clean and easy access
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect apartment, it had all we needed, it's well-situated in the center of Madrid
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, communication
Stay away. Place is dirty. Check in is a
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Spacious apartment in a great location

Lovely clean and spacious apartment in a great central location. Perfect for a family with two bedrooms and two bathrooms.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great well equipped apartment. Very spacious and clean. Really close to San Bernardo metro.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is super clean and very nice. It had air conditioning which was really nice. The apartment was super nice and I’d definitely recommend staying here
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
The property was older than the ones we staying at our other destinations. It wasn't in as good of shape. We were traveling with our 3 children and it was large enough for a family of 5. It was close to everything we wanted to see!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
There is no fitted sheets, the pillows are very, very slim, but that said, it is a very nice place!
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The 2 bedroom apartment was very comfortable for our family of 5. Everything was still new and felt very clean.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Awesome suite, close to all amenities but the communication could be better, waited 3 hours after check in time for the room key
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Amazing Stay at Smartr Hotel – Highly Recommended!

I had an absolutely wonderful experience staying at Smartr Hotel. The apartment was incredibly modern, cozy, and spacious – overall just fantastic! It was beautifully designed and had everything needed for a comfortable stay. The location was equally impressive. Situated on a charming street with plenty of cafés, bakeries, supermarkets, and more, it had a very local and welcoming vibe. It was only about 10 minutes away from Gran Vía, which was perfect – close enough to the city center, but just far enough to escape the crowds and noise. I will definitely rent this apartment again in the future and would wholeheartedly recommend it to friends and family. A true gem in the city!
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
All very nice, apartment clean, area very central. Communication could be better, we didn’t get the link at the promised time to open the door but got there at the end.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
I loved the location of this apartment. Walking distance to many places. Didn’t like that there was no room service unless you stayed longer than 7 days. And if you did stay longer than 7 days you had to schedule a service call. Not sure if this is required but the person communicating through what’s app with me kept on insisting to send them a picture of all of our passports when I had entered them when I first checked in. Not sure if it was a scam but I didn’t feel comfortable sending anyone a picture of our passport.
Stayed 7 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
I lived everything about the property. But we couldn’t check in on time because they forgot to send us the link to check in. They send us the link at 3:35 and normal check in time is 3 o’clock. They knew we were waiting but things went wrong. Next day water heater went out but they fixed it thankfully. Next day the internet kept going off and on and kept messing with the key link. So we had to get an actual key to open the door. Other than that loved the property and staff of the hotels.
Stayed 5 nights in Mar 2024