Aparthotel

Arrow on Swanston

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Photo gallery for Arrow on Swanston

A high-rise building with a modern glass facade, a street with cars and a bus, and a red brick building with arched windows.
A modern kitchen with white cabinets, a dining area with a glass table, and a sofa with cushions.
A modern kitchen with white cabinets, a dining table set for four, and a large TV on the wall.
A modern kitchen with a large window, a stove, and a sofa with cushions.
A modern hotel room with a large bed, a desk, and a view of the cityscape through large windows.

Reviews

7.0 out of 10
Good

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Melbourne Central

Popular amenities

  • Outdoor pool
  • Self-parking available
  • Kitchenette
  • Laundry room
  • Air-conditioning
  • Terrace
The current price is AU$113
includes taxes & fees
3 Jan - 4 Jan 2027

Explore the area

View map
488 Swanston Street, Carlton, VIC, 3053
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Place, Princess Theatre
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Choose your unit

View all photos for Two Bedroom Apartment

A hotel room with a bed, a nightstand with a lamp, a sofa, and a large window.

Two Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for One Bedroom Apartment

A hotel room with a bed, a nightstand, a lamp, a window, and a painting on the wall.

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Studio Apartment

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Studio Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Apartment

A hotel room with a bed, a desk with a chair, a small table with a lamp, and a mirror.

Studio Apartment

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

A hotel room with a large bed, two bedside lamps, a nightstand with a drawer, a window with blinds, and a painting on the wall.

One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe One Bedroom Apartment

A compact hotel room with a dining area, a bed, and a TV.

Deluxe One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Two Bedroom Apartment

A hotel room with a bed, a nightstand, a lamp, a window with a view of buildings, and a door to a balcony.

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Two Bedrooms Apartment

A hotel room with a large bed, two bedside lamps, a window, and an air conditioning unit.

Deluxe Two Bedrooms Apartment

  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Deluxe Family Apartment

A hotel room with a neatly made bed, a bedside table with a lamp, and a view of the outside through a door.

Deluxe Family Apartment

  • 27 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Triple Single Beds Apartment

A hotel room with two beds, a large window, and a nightstand with a lamp.

Triple Single Beds Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe King Apartment

A hotel room with two beds, a TV, and a balcony with a view.

Deluxe King Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Two Single Bedroom Apartment

A hotel room with a bed, a nightstand with a lamp, a window, and a sliding door.

Two Single Bedroom Apartment

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 2 Single Beds

View all photos for 4 Bedrooms Apartment

A hotel room with a bed, a view of the cityscape, a balcony with a railing, and a potted plant.

4 Bedrooms Apartment

  • City view
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Single Beds and 1 Single Sofa Bed

View all photos for Penthouse Apartment

A modern bedroom with a large bed, a bedside table with lamps, a sofa, and a large window offering a city view.

Penthouse Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Premium Penthouse Apartment

A modern hotel room with a large bed, a desk, and a view of the city skyline through floor-to-ceiling windows.

Premium Penthouse Apartment

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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About this property

Arrow on Swanston

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a conference centre are on-site. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 190 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 3.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately AUD 22 for adults and from AUD 17 for children
  • Covered self-parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 4528332
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Arrow on Swanston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Arrow on Swanston?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 3 Jan 2027 start from AU$113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Arrow on Swanston pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arrow on Swanston?

Self-parking is available for AUD 25 per night.

What time is check-in at Arrow on Swanston?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Arrow on Swanston?

Checkout is at 10:00 AM.

Where is Arrow on Swanston located?

This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 8 minutes by foot and Flagstaff Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Arrow on Swanston Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 754 out of 2774 reviews
Rating 8 - Good. 829 out of 2774 reviews
Rating 6 - Okay. 504 out of 2774 reviews
Rating 4 - Poor. 343 out of 2774 reviews
Rating 2 - Terrible. 344 out of 2774 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Check-in

6.8/10

Communication

5.0/10

Listing accuracy

Reviews

Verified review

6/10 Okay

Liked: Check-in
Great location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Easy check-in, friendly and helpful staff, clean and quiet room, comfy beds. Only tricky part was the parking - we were unable to gain access and ended up parking elsewhere. Otherwise, great location and fast check-out process - thank you :)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, communication
Basic amenities, but reasonably quiet, good and efficient check-in. Great location.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, communication
Comfortable stay, staff friendly
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Amazing location and friendly staff. The room wasnt very clean. There was a lot of marks on the walls and carpets. The apartment could do with a deep clean!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location and price
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Great location
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, communication, listing accuracy
Room was messy with beer cans on the floor. No bedding for one of the beds. Fire doors locked. We checked out after only 1 night. Overpriced!!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
hotel is at perfect location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
great stay overall
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice area, great staff, fabulous parking so close to city
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, check-in, communication, listing accuracy
Terrible. Do not book! The staff were rude, room was dirty and not as advised. The other guess were sketchy, felt so unsafe! The lift didn't work and kept glitching, went to enter the lift and was told i was too heavy and to get out??? (i am not fat??) Overall terrible, as soon i checked in i was already planning the review i was about to write. AND the pool, suana and gym were closed the entire time!!!! (It wasn't even advised)
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very convenient location - train station is just outside door.
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Listing accuracy
The photos didn't match the actual room. It was supposed to be serviced apartments. We got fresh towels dumped on the table once. Not all used towels were taken. Beds weren't changed or remade. Even detergent was not refilled. Only 2 lift out of 2 serviceable.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Amenities
Room was clean but didn't have some of the features mentioned on the site. Staff were nice, good location. Pool and gym were not great
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
The property was clean, quiet and a good value for money too !
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Staff were helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great position, very clean, great parking, nice staff
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, listing accuracy
Looks very different to the pictures. Very dirty, run down and not well maintained.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this hotel is that location was great walking distance to lygon st for dinner and queen victoria markets. Parking was easy. Bedding and rooms are uncomfortable and tiny
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
i love this hotel
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend, even though accommodation is undergoing renovations.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to CBD. Tram stop right outside. Close to mall. Plenty of food options nearby. Hotel was clean. Staff were friendly and helpful.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Apartment was very centrally located and spotless. Good value for money.
Stayed 2 nights in Oct 2025

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