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Chalet

Chalet Banff

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Front of property
Front of property – evening/night
Room
Breakfast area
Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Outdoor space
  • Breakfast available

Explore the area

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27-27 Higashiyama, Niseko, Hokkaido, 048-1521
  • Place, Niseko Takahashi Dairy Farm
    ‪2 min drive‬
  • Place, Niseko Annupuri International Ski Area
    ‪6 min drive‬
  • Place, Niseko Annupuri Gondola
    ‪6 min drive‬

Choose your unit

View all photos for Classic Quadruple Room

Room

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Mountain View

Room

Deluxe Twin Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Classic Chalet

  • 6 bedrooms
  • Sleeps 21
  • 12 Single Beds, 2 Large Single Sofa Beds, 3 Large Single Beds and 6 Single Bunk Beds
  • Free Wi-Fi

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About this property

Chalet Banff

Chalet Banff offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes.
Chalet Banff offers 6 accommodations with complimentary slippers and a hairdryer. Kitchens offer stovetops and kitchenware and utensils.

Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. This Niseko chalet provides complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; your host will greet you

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Airport shuttle fee: JPY 40000 per vehicle (one-way, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 47017852
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Frequently asked questions

Is Chalet Banff pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chalet Banff?

Self-parking is free at this property.

What time is check-in at Chalet Banff?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Chalet Banff?

Checkout is at 10:00 AM.

Does Chalet Banff provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 40000 per vehicle applies.

Where is Chalet Banff located?

Conveniently near skiing facilities, this Niseko chalet is located in the mountains, within 3 mi (5 km) of Niseko Annupuri Gondola and Niseko Annupuri International Ski Area, and close to winter sports, such as snowmobiling. Niseko Tokyu Grand HIRAFU and Shikotsu-Toya National Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Chalet Banff Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.2/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Communication

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean, Staff super friendly and helpful, facilities useful and location close to shuttle and resort
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an amazing stay at this ski lodge in Niseko. The service team truly went above and beyond for us and made our trip so easy and enjoyable. It was our first time in Niseko and the staff were incredibly accommodating, even organising our private airport transfers, which made everything completely stress-free. They were always happy to help with recommendations and any questions we had. The accommodation was very comfortable, we stayed in the quad room and it was perfect for our group. Breakfast each morning was great and a really nice way to start the day before heading out to the slopes. The Niseko United Shuttle bus stop was less than 5 min walk down the road. Huge thank you to the whole team for such a fantastic stay. We would absolutely stay here again and highly recommend it to anyone visiting Niseko!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Yip Cham

Liked: Cleanliness, amenities, property conditions & facilities, communication
Value for money
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Lenny

Liked: Cleanliness, amenities, communication
Communication with Banff was very good. Room was everything I could have expected, having our own bathroom and bath was a bonus. My only qualm is that the beds were a bit old and that the couch in the room just took up a lot of space when trying to sort out our massive ski bags… overall very happy with the stay!
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful comfy lodge in Higashiyama. It’s walking distance from Milk Kobo and some restaurants. We loved this classic lodge, clean room with private bathroom, large kitchen with variety of cooking equipments and beautiful view. Staffs are also helpful and easy to communicate via message. Strongly recommend if you stay in Niseko :)
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ニセコ東山にある木々に囲まれた素敵なロッジです。トイレ・バスルーム付きの4人部屋に泊まりましたが、清潔感があり窓からの景色も素敵でした。 共用キッチンも広く、調理器具もほぼ揃ってるので、友人と楽しく料理できました。 友人やご家族の旅行にオススメです。
Stayed 1 night in Jul 2020
Verified

8/10 Good

seongwon

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2025

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