City Plaza Apartments

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Photo gallery for City Plaza Apartments

A balcony with a table and chairs, overlooking a tropical garden with palm trees and a clear sky.
A swimming pool with a clear blue water, surrounded by palm trees and a shaded area.
A dining area with a table and chairs, a red sofa, and a television in the background.
A multi-story building with balconies, palm trees, and a sign advertising 1 & 2 bedroom self-contained holiday apartments.
A bedroom with a bed, bedside table, lamp, ceiling fan, and a view of the outside through a door.

Reviews

8.4 out of 10
Very good

Highlights

  • Laundry made easy
    One of the few properties with an in-unit washing machine and dryer.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Cairns Esplanade

Popular amenities

  • Furnished balcony
  • Spa pool on site
  • Cots available
  • Outdoor pool
  • Extra beds
  • Barbecue

Explore the area

View map
37-39 Digger Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪6 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Choose your unit

View all photos for Standard Apartment, 2 Bedrooms

A living room with a sofa, a TV, and a dining area with a table and chairs.

Standard Apartment, 2 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom

A hotel room with a bed, bedside tables, a ceiling fan, an air conditioning unit, and a door.

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior
Oceanside at 201 Lake Street- Stylish Urban Retreat: Prime Location Steps from the Esplanade!
Cairns North
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
9.8 out of 10, Exceptional, 6 reviews
The price is AU$666
AU$222 per night
includes taxes & fees
25 Jan - 28 Jan 2027
Oceanside at 201 Lake Street- Stylish Urban Retreat: Prime Location Steps from the Esplanade!

Frequently asked questions

Does City Plaza Apartments have a pool?

Yes, this property has an outdoor pool.

Is City Plaza Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Plaza Apartments?

This property doesn't offer parking.

What time is check-in at City Plaza Apartments?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM.

What time is check-out at City Plaza Apartments?

Checkout is at 10 AM. Late checkout is available for AUD 50.

Where is City Plaza Apartments located?

Located in Cairns North, this apartment building is within 1 mi (2 km) of Cairns Mudflats and Cairns Esplanade. Icon Cancer Centre Cairns (Liz Plummer) and Cairns Esplanade Charles Street Parkland are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

City Plaza Apartments Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 56 out of 138 reviews
Rating 8 - Good. 58 out of 138 reviews
Rating 6 - Okay. 13 out of 138 reviews
Rating 4 - Poor. 8 out of 138 reviews
Rating 2 - Terrible. 3 out of 138 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Check-in

7.4/10

Communication

8.0/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Listing accuracy
A good stay, though if you check in late you need to ring ahead for details. Apartment was generally clean , though one of the light shades on the bedside lamp seemed to have a bodily fluid on it !
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Pleasant stay
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Check-in, communication
Room wasn’t ready on time. Waited an extra 45 mins. Manger had no people skills. Unprofessional towards guest. Seems like you’re being watched every move you make.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It is in a quiet street, short drive to marina and shopping centre
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Perfect getaway for small family. Nice layout.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
The property had a pool and was close to the waterfront.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, communication
Great place. Very close to hospital cafes tavern airport. Kitchen too.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

To check in you need to go to another motel. I rang earlier to confirm check in time and spoke to a man who was abrupt and also didn't inform me on needing to go to a different motel. My partner rang the next day to find out the wifi password. The lady was very polite but again the male was abrupt to the point of rude about it.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

great apartment- no hot tub

Comfortable casual accommodation- great for a few days with kitchen and laundry in the unit. It was a little confusing to check in and out when not arriving during reception hours- we called the posted number and had a smooth check-in but no one answered when we tried to setup checkout for early morning the next day so we left the key fobs in the drop box and left a message and hoped. One detail was that a hot tub is listed and I thought I verified by looking ta the pool image to see a small side pool- which ended up being just that and not a hot tub.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, communication
Property manager Complained about late check in, even though we noted on the Wotif booking. He then complained that we didn’t book direct and noted how much money we lost on arrival. Several things in the apartment didn’t work. Toilet leaked and would refill constantly. Aircon in lounge room rattled soo much we couldn’t use. There was nothing in the apartment to clean, had to use a towel to clean the floor after being at the beach. Virtually no toiletries were provided: 1 roll toilet tissue, some shampoo and 2 bars of soap. A bit rich for the price. Kitchen had no oven, toaster didn’t work, no overhead extraction fan, no frying pan. Think they should revise their star rating and prices. Very disappointing considering how often I use this website for work. Please review NB
Verified review

6/10 Okay

Disliked: Communication

Average place to stay

Called to ask if we could store our luggage until checkin time was asked how we booked then told off for not booking direct and via a third party amongst other complaints about not booking direct with them then told too busy and nowhere to store luggage despite website stating can store luggage. Not off to a great start! Arrived at 1.45pm, reception unattended, rang the number was told he’d come but would be 15min away and room not ready til 2.30pm as they’ve been very busy and room was still being cleaned as previous occupants messy. This time though they stored our luggage in our room. Two bedroom apartment with kitchen - floors were clean, stains on both couches, paint peeling from ceiling in bedroom (see photo) kitchen benches still dirty, cooktop burnt, bare minimum with crockery and cooking utensils. Bathroom ok (if you’re ok with shower curtains!) blinds faulty and didn’t close properly in lounge. Beds soft, pillows were thin and ineffective. Has a small pool, we didn’t use it. Parking spaces available for car if needed, gate closed overnight so secure. Location: close to esplanade but a decent walk to get to shops and cafes
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
It was a place to sleep, the beds had clean sheets, there was a safe parking spot for the car. As for the rest, the place is really run down, When we came in 1st time I had to sweep the floors and got rid of a heap of dust and dirt, there was a half empty coke can at the entrance, the floors had some sticky substance which we washed off. There was not a single clean plate, glass, cup etc. Had to was all the cutlery before use, not enough plates/cutlery/utensils to serve even 3 people. The place had a really bad smell, we had to buy deodorants to get it to an ok level. Shower curtain was filthy, all the walls looks like they haven’t been painted since the place was built, some of the ceilings look like it could either be filthy/ have water stains, kitchen counter is burnt and needs replacement, pots and pans need to be replaced, tiles cracked throughout the place, blinds need to be replaced. Hood top was disgustingly dirty. Doors and walls had heaps of gapes, scrapes, screw holes. Walls next to table had some yellow liquid spill never cleaned off. Brown substance (probably poop) on the wall behind the toilet paper roll on wall. Tumble dryer only works on 1 setting, wifi was patchy.
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Excelentes instalaciones y limpieza. Bastante cómodo con todo lo necesario. Lo único que tiene el representante es una comunicación bastante mala con el cliente, generalmente nunca respondió
Stayed 5 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
予定通りチェックインしようとしたが、レセプションに誰もいなく、電話したら部屋が無いとの事。話になりませんでした。
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoy staying
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, comfortable and spacious with 2 bedrooms. Close to travel around to various activities we booked during our stay. Quiet and peaceful.
Stayed 4 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.
Stayed 8 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities
A convenient place to stay. Easy to get to and not too far from main city.
Stayed 9 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

City Plaza Cairns

Property was at a good spot well maintained and clean to stay.
Stayed 5 nights in Jan 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, communication
The manager was rude and the unit old and dirty. The double bed mattress had caved in on on side, the bathroom was mouldy (painted over) and the only ventilation was the window over the bath/shower which allowed the neighbours to see you shower. The balcony was FILTHY. the tiles in the kitchen were lifting. Was not allowed to check in until 2:30 even though the owner knew we arrived early morning and their website states a 1:30pm check in. Not once we're we told o enjoy our stay. Even upon checkout we were not asked how our stay was. Would not recommend to anyone. Certainly not 4 stars as website says.
Stayed 7 nights in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 5 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots of room for Mum and 2 teenage girls! Good location, quiet and close enough to the action. All you need and easy in and out.
Stayed 4 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

All that's required, no frills.

Check in was picking up keys in an envelope left outside reception window. Office hours appear to be limited, however, room was spacious and well appointed. Check out was dropping keys into locked box. Note that rooms aren't cleaned daily.
Lounge
Kitchen
Bed 1
Bathroom
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent apartment accomodation

Spacious, private, walkable to shop and promenade. Great kitchen and laundry, seperate toilet, big balcony, lots of foxtel channels. Good value. Staff acted quickly with problem.
Stayed 9 nights in Jul 2019
Verified review

6/10 Okay

Size of the appartments and location was good. I believe that the apartment needed to be clean during the week. The towels were not change. Usually that is happening in the other similar places.
Stayed 7 nights in Jul 2019

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