Aparthotel

Smartr Madrid Gran Vía 47

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Photo gallery for Smartr Madrid Gran Vía 47

A rooftop terrace with a city view, a glass of orange juice, a cup of coffee, and a variety of pastries and meats.
A compact hotel room with a bed, a small kitchenette, a dining table with chairs, and a TV mounted on the wall.
A hotel room with a bed, a desk, chairs, a TV, and a window with curtains.
A compact kitchen with a built-in microwave, a sink, and a dishwasher.
A multi-story hotel with balconies, a central courtyard, and various shops on the ground floor.

Reviews

7.2 out of 10
Good

Highlights

  • Garage parking available
    Enjoy the convenience of garage parking - a rare offering in the area.
  • Discover nearby landmarks
    Near Gran Via

Popular amenities

  • Dog-friendly
  • Kitchenette
  • Air-conditioning
  • Off-street parking available
  • Buffet breakfast available
  • Free Wi-Fi in public areas

Explore the area

View map
Calle Gran Vía 47, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Choose your unit

Single Studio

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Studio (2 People)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Studio, Terrace (2 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Bedroom (4 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms (3 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Apartment, 2 Bedrooms (B - 4 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Studio with Gran Via Views (2 people)

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Smartr Madrid Gran Vía 47

Along with concierge services, this smoke-free aparthotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff assistance are on-site. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a coffee/tea maker, a hairdryer and a shower. Weekly housekeeping is available.
Smartr Madrid Gran Vía 47 offers 67 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 43-inch flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby partner property, located 200 meters away.

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 kg per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 39 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number VT-11639,VT11712
Property # 48696766
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is included for stays of 6 nights or more.

Frequently asked questions

Is Smartr Madrid Gran Vía 47 pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 25 kg per pet. There's a fee of EUR 30 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Smartr Madrid Gran Vía 47?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Smartr Madrid Gran Vía 47?

Checkout is at 11:00 AM.

Where is Smartr Madrid Gran Vía 47 located?

Located in Madrid Centro, this aparthotel is steps away from Teatro La Strada Gran Via and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Smartr Madrid Gran Vía 47 Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 226 out of 697 reviews
Rating 8 - Good. 180 out of 697 reviews
Rating 6 - Okay. 117 out of 697 reviews
Rating 4 - Poor. 88 out of 697 reviews
Rating 2 - Terrible. 86 out of 697 reviews

7.6/10

Cleanliness

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Check-in

8.0/10

Communication

6.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Check-in, communication
The room was clean and the location was great.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
It was a great stay, it’s in the very centre of Madrid, by foot you can reach all the endless captivating beauty of the city and very close to the metro station, buses and all the attractions.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location & staff was amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location, staff were very helpful and friendly. Overall a pleasant experience. The room a bit too small but it has a huge terrace overlooking the city.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It's a nivel place, staff 100 points. All excellent.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel its in the perfect area. The rooms are too smalls and have low details attentions but the area in Gran Via is the best.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
very clean and beautiful view to city, great for first time visitor’s to Madrid
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Liked: Check-in, communication
Disliked: Cleanliness
Breakfast was very nice but not at the location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Standard room.. you just pay for the location. Nothing special.. In the centre of gran via
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
No security Bars on Bathroom Tub and on the Lobby entrance. This situation is very dangerous
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
Clean room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Great location & value of money.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and service is attentive.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great start and great staff, especially Tony and Princess.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great location and great staff
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Amenities, communication
Disliked: Property conditions & facilities
Great location, the hotel is old.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, communication, listing accuracy
The room was extremely small and not to safety standards
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Liked: Check-in
The location was great, right on grand via street. The room was tiny, and even though the listing said there was air conditioning they were between seasons so it wasn’t turned on yet in the building, and the room was extremely hot and uncomfortable.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Small but all you need
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay was great. Place is close to everything. Room walls are a little thin.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very decent accommodation for the price. Nice location, close to everything.
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Liked: Check-in, communication
Disliked: Listing accuracy
The bed was awful. I wasn’t able to sleep well. It was like a college/twin bed 6 inches thick and hard like concrete. I requested a comforter the second night and it was still uncomfortable.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Room was very clean, bathroom fully functioning and new, comfortable bed and pillows, spacious room. Kitchen part also in good condition and functional. Some parts look tired and need replacing, for which the images of the rooms are not totally faithful - however, it will not affect your stay. It was quiet at night and it is very centrally and well located in terms of walking distances to main sites and access to public transport.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Great food.
Stayed 6 nights in Jul 2025