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Hotel Excelsior

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Photo gallery for Hotel Excelsior

Front of property
Balcony
Front of property
Room
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Cots available
  • Pets allowed (fee applies)
  • Free Wi-Fi in public areas
  • Laundry room
  • Business facilities

Explore the area

View map
Rue J.-J. Rousseau 34, Geneva, GE, 1201
  • Place, City Center Shopping Area
    ‪6 min walk‬
  • Place, Rue du Rhône
    ‪6 min walk‬
  • Place, Mont Blanc Bridge
    ‪8 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Rooms & beds

Spaces

Number of living rooms
Price is avg per night

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About this property

Hotel Excelsior

Along with conference space, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station and free newspapers are on-site.
Hotel Excelsior offers 54 accommodations with minibars and laptop-compatible safes. Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
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Pets

Pets allowed
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Crib (infant bed) fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 5406630
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

Frequently asked questions

Is Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night.

How much is parking at Hotel Excelsior?

This hotel doesn't offer parking.

What time is check-in at Hotel Excelsior?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Excelsior?

Checkout is at noon.

Where is Hotel Excelsior located?

Located in Geneva City Centre, this hotel is within a 10-minute walk of Notre Dame Basilica and City Center Shopping Area. Cité du Temps and Rue du Rhône are also within 10 minutes. Coutance Tram Stop and Cornavin Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Hotel Excelsior Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 111 out of 495 reviews
Rating 8 - Good. 228 out of 495 reviews
Rating 6 - Okay. 114 out of 495 reviews
Rating 4 - Poor. 31 out of 495 reviews
Rating 2 - Terrible. 11 out of 495 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Check-in

8.0/10

Communication

8.0/10

Location

8.0/10

Listing accuracy

Reviews

Verified

8/10 Good

haruki

Liked: Staff & service

駅近の良いホテル

スイスは物価、外食代が高いので朝食付きはお値打ちでした。本場のチーズ、牛乳等とても美味しかったです。スタッフも親切でした。
Stayed 10 nights in Dec 2020
Verified

8/10 Good

Joël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai été reçu par une charmante jeune femme très sympathique.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

SophieH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room very clean and comfortable, lots of closets available to hang clothes and put them away. Nice staff and great location near the train station and the city center by Lake Leman.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

すごくよいホテル

すごくよいホテルで、何の問題もなくすごせました！！
Stayed 1 night in Aug 2020
Verified

8/10 Good

Daniella

Liked: Cleanliness, staff & service, room comfort
Good service in this hotel in central Geneva. Small outdated rooms but perfect for short visit in over weekend where you spend most of you time exploring the city.
Stayed 1 night in Jul 2020
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip

Nice place good staff very friendly as well like the place good area and good shopping
Stayed 1 night in Jul 2020
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip

Clean place friendly staff good breakfast would recommend to anyone
Stayed 1 night in Jul 2020
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the lake and the station

Nice hotel and nice staff, they put plexiglass walls at the breakfast and they’re taking some precautions for the Covid-19. The room was clean but needs some improvements.
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Une nuit pour un week-end à Genève, hôtel super bien placé. Chambre petite, mais très propre et fonctionnelle. Un bémol pour le manque de climatisation en plein été, heureusement un bon petit ventilateur à disposition. Le personnel du soir et du matin était charmant. Avec les prix en baisses à cause de cette période Covid, super rapport qualité / prix! Je recommande cet hôtel.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
꼬르나방 역에서 가까워서 좋고 바로앞에 마노 백화점있어서 급하게 머 사야할때 좋아요!
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo bien, staff amable y buen apoyo, 😊 gracias
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Celia

Liked: Cleanliness, staff & service
Généralement, rien a dire, pour autant la chambre était froide la nuit
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Ao lado da estação de trem Excelente cafe da manhã Banheiro bem grande!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Aeliton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sensacional

Hotel sensacional, vale o investimento, café da manhã fabuloso (para mim melhor café da manhã) queijos suíço deliciosos.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅の近く、目の前にはデパートで1階の食料品売り場のすごい広さ、夕方には歩けないくらいお客さんの多さです。4階には、自分がチョイスして会計するレストランでこちらも激混です。朝8時オープンです。ホテルの朝食もコンチネンタルブレックファーストですが、クロワッサンが美味しいです。スタッフもとても親切です。自分ではとても良かったですよ。
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and very clean. With no room temperature controls though the room temperature fluctuated during the evening - had to open the window. The front desk personnel were always ready and willing to help. Hotel is in a great location. I would stay there on any return trip to Geneva.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottima scelta

Ottima posizione e albergo carino
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property was central and in a quiet side street.Ideal for our long weekend in Geneva.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness
Alles gut. Zimmer zum Hof ist ruhig, Frühstück ist reichhaltig, Zimmerservise reagiert prompt
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Normal rien de spécial
Stayed 6 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

A good location hotel 5 minute walk ailway station

6th floor room we stay looked like nearly furnished but need staircase access from where the elevator reached on 5th floor. The gentleman who checked us in was providing excellent service showing us the other rooms as we requested. Other receptionists were average. Breakfast acceptable.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

mihyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

제네바에서 저렴하게 하루 숙박할 수 있는 곳

제네바 기차역과 가까워요 가는 길도 캐리어 끌고가기에 괜찮고요 직원들 친절하며 조식은 기대하지 마시길 딱 이 가격대에 맞게 나와요 후기대로 화장실 환기가 잘 안돼요
Stayed 1 night in Sep 2019
Verified

8/10 Good

TM

Liked: Cleanliness, staff & service
メインエントランスと思われる入り口が工事中でした。 朝食は必要最低限という感じで、選択肢は少なかった。
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel

It was all right. Not luxury, but no minuses. Was satisfied. Good beads and good breakfast.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for the price

Close to the waterfront, train station, and restaurants. Is not air conditioned, but room comes equipped with a fan. New renovations make the reception area bright and welcoming. Clean.
Stayed 8 nights in Sep 2019