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Aparthotel

Urban Residences

Photo gallery for Urban Residences

Exterior
Room
View from room
Reception
Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Self-parking available
  • Kitchen
  • Laundry room
  • Free Wi-Fi
  • Cots available
  • Refrigerator

Explore the area

View map
Hennekijnstraat 104, Rotterdam, 3012 EB
  • Place, Beurs World Trade Center
    ‪3 min walk‬
  • Place, Markthal Rotterdam
    ‪9 min walk‬
  • Place, Witte de Withstraat
    ‪9 min walk‬
  • Airport, Rotterdam (RTM-Rotterdam The Hague)
    ‪13 min drive‬

Choose your unit

View all photos for Large Apartment

Room

Large Apartment

  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Large Apartment (Families & Couples)

Room

Large Apartment (Families & Couples)

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Large Penthouse

Room

Large Penthouse

  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, Corner

Room

Studio, Corner

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Room

Studio

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Penthouse (Families & Couples)

View from room

Large Penthouse (Families & Couples)

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

View from room

Family Suite

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Rotterdam

Located in Centrum neighbourhood, Urban Residences is connected to a shopping centre. Destroyed City Sculpture and Santa Claus Statue are local landmarks, and travellers looking to shop may want to visit De Koopgoot and Markthal Rotterdam. Looking to enjoy an event or a game while in town? See what's happening at Ahoy Rotterdam or Feijenoord Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
View more Aparthotels in RotterdamOpens in a new window

What's nearby

  • Beurs World Trade Center - 3 min walk - 0.3 km
  • De Koopgoot - 4 min walk - 0.4 km
  • Maritime Museum - 8 min walk - 0.7 km
  • Markthal Rotterdam - 9 min walk - 0.8 km
  • Witte de Withstraat - 9 min walk - 0.8 km

Getting around

  • Rotterdam Blaak Station - 11 min walk
  • Schiedam Nieuwland Metro Station - 11 min drive
  • Rotterdam (RTM-Rotterdam The Hague) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wok to Go - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪BURGER KING® - ‬1 min walk
  • ‪Ajisan Ramen - ‬3 min walk

About this property

Urban Residences

Along with self parking, this smoke-free aparthotel has laundry facilities and express check-out. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a sitting area and a coffee/tea maker. Housekeeping is available once per stay.
Urban Residences offers 77 accommodations with laptop-compatible safes and espresso makers. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 38-inch LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Each guest, including children, must present valid government-issued ID at check-in.
This property accepts families and couples only for apartment bookings.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per accommodation, per stay
  • Breakage deposit: EUR 500 per stay
  • An effective city/local tax rate of 6.50 per cent will be charged

We have included all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The deposit is EUR 500 per stay for Apartments and EUR 300 per stay for Studios.

Optional extras

  • Covered self-parking fee: EUR 27.50 per night (in/out privileges)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests may request two single beds instead of one double bed. Additional fees apply.
If unable to provide a valid credit card at check-in, the general deposit is required in cash for penthouse bookings. A cash deposit of EUR 150 applies for studio bookings, and EUR 300 applies for apartment bookings.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is Urban Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban Residences?

Self-parking is available for EUR 27.50 per night.

What time is check-in at Urban Residences?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Urban Residences?

Checkout is at 11:00 AM. Late checkout is available for EUR 50 (subject to availability).

Where is Urban Residences located?

Located in Centrum, this aparthotel is steps away from Lijnbaan and Beurs World Trade Center. De Koopgoot and Rotterdam City Theatre are also within 5 minutes. Rotterdam Blaak Station is 11 minutes by foot and Rotterdam Central Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Urban Residences Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 643 out of 1114 reviews
Rating 8 - Good. 325 out of 1114 reviews
Rating 6 - Okay. 87 out of 1114 reviews
Rating 4 - Poor. 23 out of 1114 reviews
Rating 2 - Terrible. 36 out of 1114 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Check-in

8.2/10

Communication

6.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities, communication
excEllent facilities & location
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms and common areas
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Central location. And big apartment
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Johnny

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Large tile in bathroom missing. Lots of door handles have banged up the walls and doors. Stains in the kitchen. Minimal amenities -- no dish soap or sponge. Beautiful view. The glass paintings were nice.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
Good location. Otherwise wouldn’t stay here again.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kiem

Liked: Cleanliness, room comfort, communication
Balcony views were great from the front in the back so so because of ongoing construction.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Ema

Liked: Amenities, communication
The shower in the bathroom was a bit dirty and not very clean. The studio as a whole was very good, with a few minor drawbacks. But overall it was great.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Arjan

Liked: Cleanliness, property conditions & facilities, communication
Excellent location for comfortable stay in the heart of the city, great service.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Gilbert

Liked: Cleanliness, amenities, communication
Excellent location and relaxed ambiance.
Stayed 6 nights in Oct 2024
Verified

8/10 Good

Bradley

Liked: Cleanliness, amenities
This is a good property with high end furnishing. My only message to the owners is to keep up with maintaining the property by painting walls and touching things up to match the high quality of the furnishings. Loved having access to laundry room. Staff were Ok, but a bit ambivalent compared to other places I have stayed.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

SIMON

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing view from the 19th floor balcony. Staff very helpful.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Tunu

Liked: Amenities, communication
- Clarity about deposit prior to booking! - Staff were very friendly and understanding - considering how spacious the rooms are and how nice the kitchens are, the rooms rooms themselves are in serious need of maintenance and repairs. Cracks on the floors are concerning, curtains are dirty & even the bedsheet was seriously stained
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Karlo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Fermin

Liked: Cleanliness, room comfort, communication

Great stay

We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Ania

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in a great location!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities
Was a nice and clean place
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Marian

Liked: Cleanliness, amenities
Amazing view, lots of space, clean and comfortable
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Donavin

Liked: Cleanliness, amenities, property conditions & facilities
Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.
Sunset from my balcony
Rainbow from balcony
Fish from the Tuesday street market and cooked in room kitchen.
World Trade Center Rotterdam. Photo from room balcony.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Jules

Liked: Amenities, property conditions & facilities, communication
I had a wonderfull stay.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Christoforos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Room size was great. Good breakfast
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Wouter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb location, wonderful staff, and great fat
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Hong

Liked: Cleanliness, property conditions & facilities
Nice location
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice, chic location with an amazing view of the city. Comfortable and very close to shopping. We would stay here again.
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Sergey

Nice property. Incredible view from penthouse. Matress not comfortable need some improvement other wise nice stay.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Emiel

Liked: Cleanliness, property conditions & facilities, communication
Location is excellent, nice view as well. Room was in a good state.
Stayed 2 nights in Nov 2024